Does AnswerNet pay their employees well?

According to anonymously submitted Glassdoor reviews, AnswerNet employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at AnswerNet. This rating has improved by 31% over the last 12 months.

How satisfied are employees working at AnswerNet?

43% of AnswerNet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AnswerNet 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at AnswerNet?

Customer Service Representative (35) , Call Center Agent (17) , Customer Service Representative (CSR) (12) , Supervisor (10) , General Manager (8) , Customer Service Agent (7) , Manager (4) , Agent (3) , Answering Service Agent (3) , Call Center Representative (3) , Network Administrator (3) , Operator (3) , Sales Representative (3) , Team Leader (3) , Client Solutions Manager (2)

What are the pros of working at AnswerNet according to real employee reviews?

"the people were great to work with and they are pretty laid back." ((in 17 reviews)); "Flexible hours offered for a 24/7 place." ((in 5 reviews)); "Supervisors are decent." ((in 5 reviews)); "This creates a culture of team where collaboration is celebrated." ((in 3 reviews))

What are the cons of working at AnswerNet according to real employee reviews?

"No benefits or raises." ((in 19 reviews)); "Training is also poor." ((in 10 reviews)); "leadership is not the best and usually unorganized" ((in 6 reviews)); "CEO and upper management (o+1) do not pay attention to their general managers and do not take employee complaints serious" ((in 5 reviews)); "Low salary" ((in 5 reviews))

What are employees saying about AnswerNet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AnswerNet layoffs and their outlook for job security at AnswerNet in 2026.

What are the top reviewed AnswerNet locations?

Willow Grove , Portland , Phoenix , New York , Stockton , Allentown , Las Vegas , Hays , Gresham , Billerica , Lowell , Morrow , Newark , Chicago , Houston , Akron , Los Angeles , Sacramento , Denver , Vancouver , Horsham , Philadelphia , Orlando , Worthington , Paterson , Woodbridge , Goodyear , Billings , Waldoboro , Omaha

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AnswerNet

AnswerNet reviews

2.8

43% would recommend to a friend

(243 total reviews)

Gary A. Pudles

50% approve of CEO

37% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Work/Life balance

2.8

Culture & values

2.8

Senior management

2.7

Career opportunities

2.4

Compensation and benefits

AnswerNet has an employee rating of 2.8 out of 5 stars, based on 243 company reviews on Glassdoor which indicates that most employees have an average working experience there. The AnswerNet employee rating is 27% below average for employers within the Telecommunications industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

243 reviews

1.0

Jun 6, 2026

Not a hard job, management needs work

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Okay pay Some nice coworkers Not a “hard” job

Cons

Management inconsistent one day your doing everything right the next everything is wrong, management allows some people exceptions and not others. Poor benefits

1.0

Jun 6, 2026

Low pay and chaotic environment with high demands

Call center agent

Recommend

CEO approval

Business Outlook

Pros

At least 5 words? Not much.

Cons

Very low pay. Chaotic. High expectations for not much in return. 30 minute lunch. I would go on break and my manager would call my cellphone to order me back to my desk if I was 2 minutes late.

1.0

Jun 4, 2026

Good work-life balance but low pay and hours

Held multiple positions

Recommend

CEO approval

Business Outlook

Pros

Work from home. Work life balance.

Cons

Low pay, low hours and they steal your money.

Viewing 1 - 3 of 243 Reviews

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Jobs at AnswerNet

Call Center Agent- Temporary

Call Center Agent-Outbound

Inbound Call Center Agent

Call Center Agent TPV

Call Center Agent Part Time/Full-Time-REMOTE