Arbitron Reviews | Glassdoor

Arbitron Reviews

Updated April 27, 2017
109 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
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Approve of CEO
Arbitron President, CEO, and Director William T. (Bill) Kerr
William T. (Bill) Kerr
48 Ratings

109 Employee Reviews

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Pros
  • Employee Friendly, work life balance (in 12 reviews)

  • Very nice work environment and flexible timings, good salary (in 5 reviews)

Cons
More Pros and Cons

  1. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enrollment Counselor in Columbia, MD
    Former Employee - Enrollment Counselor in Columbia, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great Company to work for, good benefits, good team, enjoyed entire 8 years of employment with Arbitron,as a part time associate

    Cons

    None! Company sold too soon,I would have still been employed with Arbitron, had the company not decided to sell. None!

    Advice to Management

    None!


  2. "Company lacks integrity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bilingual Virtual Field Customer Service Supervisor in Houston, TX
    Former Employee - Bilingual Virtual Field Customer Service Supervisor in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Arbitron full-time (More than 8 years)

    Pros

    Virtual positions
    Compensation plus company vehicle
    Benefits

    Cons

    Lack of integrity
    Lack of costumer service
    Lack of management and supervisory skills
    Recruiters commit fraud continuously while recruiting participant homes with the knowledge of supervisors and managers
    Inflated ratings in some markets while manipulating numbers
    Arbitron's President and Chief Executive Michael Skarzynski resigned before being fired for lying during a congressional hearing. He was given an exit package that includes $750,000 cash and forgiveness of about $125,000 in relocation costs that he otherwise would have had to repay...nice. Most of us were not given such a sweet severance package during downsizing.

    Advice to Management

    No advice as Arbitron was acquired by Nielsen ratings and management under nielsen ratings may be different.


  3. "Research Associate/ Customer Service Representative"

    Star Star Star Star Star
    Former Employee - Research Associate in Rosedale, MD
    Former Employee - Research Associate in Rosedale, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Arbitron part-time (More than 3 years)

    Pros

    Communicated with people throughout the United States, great working environment, productive work ethics, and able to reach my daily goals.

    Cons

    Working part-time and no overtime became a disadvantage and bonus structure was changed continuously.


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  5. "Membership Representative"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Columbia, MD
    Former Employee - Anonymous Employee in Columbia, MD

    Pros

    Diverse, great compensation and opportunity for growth

    Cons

    Research environment where things can sometimes move slowly.

    Advice to Management

    Very sorry to see this company go. Nielsen is not the same and does not treat it's employees well


  6. "research associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Associate in Columbia, MD
    Former Employee - Research Associate in Columbia, MD
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    The company provided formal training, benefits, and paid time off. Comparing to other jobs, formal training is always a plus.

    Cons

    When I worked for this company there was poor management that did not provide good guidance on performance on the job.


  7. "good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialist in Columbia, MD
    Former Employee - Specialist in Columbia, MD
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Arbitron full-time (Less than a year)

    Pros

    A fun place with great people.
    Everyone is really nice.
    Lots of free coffee.
    Small cafe with snacks and small meals if you forgot your lunch.

    Cons

    Work was a little dull and monotonous.
    Not a large company, but definitely has the corporate mentality...aka meetings, meetings and more meetings.


  8. "Overall a good experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Columbia, MD
    Former Employee - Analyst in Columbia, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Regular communication from senior management. Most employees were team players. Great work-life balance. Very good peer recognition program. Benefits were good. Company social events were always enjoyable.

    Cons

    A few managers were focused on protecting their fiefdoms instead of playing ball. Arbitron University, which was a great learning opportunity, was discontinued.

    Advice to Management

    Knowing what you know now, would you have sold the company to Nielsen?


  9. "Good compensation for the position."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Associate in Columbia, MD
    Former Employee - Research Associate in Columbia, MD
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Arbitron part-time (More than a year)

    Pros

    Great pay and incentives. Options to make extra money. Good working environment.

    Cons

    Can get burnt out. Needs more possible opportunities to grow into another position.

    Advice to Management

    Being less rigid and making the environment fun with good energy helps drive positive results. Incentives help a great deal too!


  10. "I held a few titles at Arbitron including Senior Workforce Planning Analyst, Senior Survey Supervisor and Training."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Workforce Planning Analyst in Dallas, TX
    Former Employee - Senior Workforce Planning Analyst in Dallas, TX
    Recommends
    Approves of CEO

    I worked at Arbitron full-time (More than 5 years)

    Pros

    The company values were excellent. I was able to promote quickly through my tenure at Arbitron.

    Cons

    It no longer exists - it's now Neilsen. I have no opinion of Neilsen since I have not worked directly for them.

    Advice to Management

    Treat people the way you would like to be treated.


  11. "My experience at Arbitron was awesome"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Associate in Columbia, MD
    Former Employee - Research Associate in Columbia, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Arbitron part-time (More than a year)

    Pros

    This company has decent benefits.

    Cons

    Make sure you are on time!!!

    Advice to Management

    Continue to keep up the good work!!!


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