Arbitron Reviews | Glassdoor

Arbitron Reviews

Updated October 23, 2017
112 reviews

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3.6
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Approve of CEO
Arbitron President, CEO, and Director William T. (Bill) Kerr
William T. (Bill) Kerr
48 Ratings

112 Employee Reviews

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Pros
  • Good company to work ,work life balance (in 13 reviews)

  • Very nice work environment and flexible timings, good salary (in 5 reviews)

Cons
More Pros and Cons

  1. "Sales"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Arbitron (Less than a year)

    Pros

    Fantastic until Nielsen took over the company.

    Cons

    Every thing changes but the song remains the same


  2. "CSR"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    I guess it pays the bills

    Cons

    I don't like it very much

  3. "PPM Recruiter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PPM in Silver Spring, MD
    Former Employee - PPM in Silver Spring, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Arbitron full-time (More than 5 years)

    Pros

    Enjoyed working with household members.

    Cons

    Challenging to gain compliance w/entire households


  4. "Arbitorn Kochi"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Good company to work ,work life balance.

    Cons

    growing opportunity is less .
    onsite opportunity is less


  5. "Arbitron"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Arbitron full-time

    Pros

    nice people, family oriented environmnent

    Cons

    not diverse enough, management very secretive


  6. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enrollment Counselor in Columbia, MD
    Former Employee - Enrollment Counselor in Columbia, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great Company to work for, good benefits, good team, enjoyed entire 8 years of employment with Arbitron,as a part time associate

    Cons

    None! Company sold too soon,I would have still been employed with Arbitron, had the company not decided to sell. None!

    Advice to Management

    None!


  7. "Respondent Help Line/Quality Assurance Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    I loved working with all the people at Arbitron. Arbitron was not just a place to work, it was family . I loved everything about working there.

    Cons

    I was laid off in 2009

  8. "Company lacks integrity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bilingual Virtual Field Customer Service Supervisor in Houston, TX
    Former Employee - Bilingual Virtual Field Customer Service Supervisor in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Arbitron full-time (More than 8 years)

    Pros

    Virtual positions
    Compensation plus company vehicle
    Benefits

    Cons

    Lack of integrity
    Lack of costumer service
    Lack of management and supervisory skills
    Recruiters commit fraud continuously while recruiting participant homes with the knowledge of supervisors and managers
    Inflated ratings in some markets while manipulating numbers
    Arbitron's President and Chief Executive Michael Skarzynski resigned before being fired for lying during a congressional hearing. He was given an exit package that includes $750,000 cash and forgiveness of about $125,000 in relocation costs that he otherwise would have had to repay...nice. Most of us were not given such a sweet severance package during downsizing.

    Advice to Management

    No advice as Arbitron was acquired by Nielsen ratings and management under nielsen ratings may be different.


  9. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Very collaborative environment and great culture.

    Cons

    There is not much upward mobility.


  10. "Research Associate/ Customer Service Representative"

    StarStarStarStarStar
    Former Employee - Research Associate in Rosedale, MD
    Former Employee - Research Associate in Rosedale, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Arbitron part-time (More than 3 years)

    Pros

    Communicated with people throughout the United States, great working environment, productive work ethics, and able to reach my daily goals.

    Cons

    Working part-time and no overtime became a disadvantage and bonus structure was changed continuously.


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