Array Behavioral Care Reviews

Pros

I have been working for Array for a few years now and can not say one negative thing about my experience. My supervisors are kind, professional and committed to my success. I am challenged but supported which is helpful. The best part of this position is the work/life balance I gain from practicing at home. I am grateful for this company each day and highly recommend it to others.

Cons

Any professional working with this company needs to be motivated and self directed. Organization and carry through is key. If you can practice with these simple guidelines in place, you will be successful.

Pros

The people. Company really cares and it shows. There will always be those who post about a negative experience, but the company does everything it can to make things right. They truly understand that people matter.

Cons

Fast growth has left some processes unfinished. People are amazing but overwork is common.

Pros

ability to connect with peers when/if you are interested options to serve different populations

Cons

long onboarding have to be tech savvy to navigate many systems used

Pros

Promising telehealth company with rapid growth and decent starting pay.

Cons

High staff turnover unless company starts retaining the employees they've already hired and carefully screened. Array really needs to make their 401k match guaranteed (not the current "discretionary" match) and min 3% match in order to be competitive. Also, please offer yearly raises and make reaching the bonus more realistic. Currently, in order to reach even a partial bonus, you have to work way beyond the 32 or 40 hour/week requirement (for full-time). Hard to earn a bonus because of the high number of no shows (partially due to a very unreliable EHR system). Taking PTO should not be held against your ability to earn a bonus (if you take time off, the only way you can earn bonus is to make up the hours you took off; this just doesn't make sense).

Pros

Work from home, PTO & Benefits

Cons

Extremely stressful, the workload is way too large, and the expectations are too high. It is horrible for your mental health. Some individuals in management are demeaing which is difficult to deal with when you are overworked and overstressed (although you should not have to deal with that type of behavior in any circumstance). I would seriously consider your ability to manage unrealistic expectations and micromanaging before considering/applying a position.

Pros

The mission is what keeps employees here

Cons

Managers can be a bit overextended

Pros

Entirely remote, adequate benefits, 401(K), HSA, employee wellness perks, attempt to provide opportunities to connect socially.

Cons

Somewhat sloppy, inaccurate, inconsistent communication at mid-management level. Staff are qualified and well-meaning but they seem overworked at times,

Pros

I truly appreciate the following strengths-- Stellar interdisciplinary and collaborative opportunities. Comprehensive Medical, Dental Vision and 401k benefits for full-time with competitive salary. Accessible leadership who provides weekly consultation and availability. Telehealth work with assistance in credentialing. Team approach including Care Navigation and Case Management, in addition to Clinicians. Flexible scheduling for clinicians.

Cons

Need for more providers to fill the heavy influx of mental health needs.

Pros

Competitive salary, remote work, schedule flexibility

Cons

Micromanagement, lack of communication, demeaning comments from management, unrealistic expectations

Pros

There are many pros to working for Array remotely! I love being in the comfort of my home and not not having to commute anymore! However, I never feel alone and always have constant support and interaction with leadership, peers through weekly meetings, treatment teams, consultations, communication with psychiatrist regarding consumers, clinician success team to help with basically anything, tech support, free CEU’s, trainings, resources, and care navigators helping you with client referrals, scheduling, ect. Also, Array has Virtual Socials, mindfulness sessions, and other wellness opportunities that are offered with intent to care for their staff. My job gives a feeling of having a private practice but with a wraparound support that makes being a therapist even more enjoyable than being alone in an office! Array has chosen excellent leadership that have kind hearts and a ton of knowledge that I truly appreciate and continue to learn from. Quality employees that value unity, collaboration, diversity and culture are Array’s priority to provide individualized, healing care to our consumers. Although I work remotely, I have never felt closer to a group of people I have worked with! And It is the culture of Array that makes this possible!

Cons

I honestly do not see this as a con, however there is current growth in Array that is intended to help a larger range of people that would not otherwise have the opportunity to get mental health services, and with growth comes growing pains and challenges that are not only temporary, but managed with teamwork, thoughtfulness and appreciation of those who are helping support Array’s mission.