Atlantic.Net Reviews | Glassdoor

Atlantic.Net Reviews

Updated March 10, 2017
11 reviews

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3.2
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Marty Puranik
8 Ratings

11 Employee Reviews

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  1. "Lots of growth, learning and fun!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President Marketing in Orlando, FL
    Current Employee - Vice President Marketing in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Atlantic.Net full-time (More than 8 years)

    Pros

    There are unlimited learning and growth opportunities. You will not be bored, as this is a fun place to work. If you are looking for an exciting opportunity and be different, Atlantic.Net is the place to be.

    Cons

    Company has to continue to change to stay ahead of the curve, which is given for a tech company. This is not your typical 9 to 5 job.

    Advice to Management

    Being in business for 20 years is an accomplishment, keep up the hard work and continue to make a difference.


  2. "Solid First Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - NOC Technician Tier II in Maitland, FL
    Current Employee - NOC Technician Tier II in Maitland, FL
    Recommends
    Positive Outlook

    I have been working at Atlantic.Net full-time (More than a year)

    Pros

    - Easygoing work environment.
    - Wide array of subjects to tackle.
    - Resources available for personal use and growth.

    Cons

    - Training issues -- a sort of sink or swim mentality.
    - Some communication issues between technicians/engineers/management.
    - Not much upward mobility.

    Advice to Management

    Focus on your technicians' development. Many small issues arise and prevent constant workflow which hinder customer experience.

  3. "Not fair"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great place to learn Linux. Not a lot of pressure to get to the top.(Which is also a con because if you want to get to the top there is not much reward once you have advanced and no pressure for those you have surpassed to try and catch up)

    Cons

    Never rewarded for finding bugs in systems that could have lost the company hundreds if not thousands of dollars in revenue every month. The company rewards those who work 8-5, by means of letting them skip lunch and go home early, not expecting them to continue learning because "they are so busy", and allowing them to dump work on the next shift even if they are capable of completing it.

    Advice to Management

    Make things fair. If a reward is available for one person/shift, make it available for all.


  4. "Underpaid, overworked but a great place to learn valuable skills."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Ops Tech in Maitland, FL
    Former Employee - Network Ops Tech in Maitland, FL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Atlantic.Net full-time (More than a year)

    Pros

    Access to lots of different technologies like VOIP, Cisco routers/switches, Linux servers, Windows servers, etc. Able to experiment on test servers with these technologies on the limited free time available.

    Cons

    Always busy, constant flow of customer issues from a wide range of tech levels, from grandma having trouble with her dialup, to helping Colo customers trace a DDoS attack. Need to be able to flip constantly between these type of tasks.

    Advice to Management

    Workers here need more incentive to stay with the company. From my experience, the below average pay combined with the amount of skills you aquire, make working here a stepping stone to bigger and better paying jobs.


  5. "Good place to work if you are in college"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member Services Representative in Gainesville, FL
    Former Employee - Member Services Representative in Gainesville, FL
    Approves of CEO

    Pros

    flexible schedules
    business casual workplae
    good people with desire to learn and help each other

    Cons

    lower paying than other customer service positions
    difficult to advance

    Advice to Management

    more metrics provided to reps to know how we are performing on the floor, and overall as a team
    information from senior management should be more available and ther should be a comment box that is to be shared with senior managelment at each dept, it shouldnt always have to be provided to the suervisor to translate to senior managers.


  6. "Great Place for people who like trying new things"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place for people who like trying new things, very agile environment

    Cons

    Not VC funded, free lunches very rare


  7. Helpful (4)

    "Fantastic stepping stone into server admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Atlantic.Net full-time

    Pros

    The management (one individual in particular) is incredibly fantastic and will go above and beyond to help the employees in any way they can. If you are looking for a start in server administration, have little to no experience, and have a drive to learn, this is the place to start. They will train you on what you need to know (although the onboarding process is a bit rocky) and give you the resume experience. You can work here for 6 months to a year and then leave for another company making significantly more money.

    There are actually other IT companies in the Orlando area that actively seek and snipe Atlantic.net employees. If you have their name on your resume, you'll be in good with other hiring companies.

    Management is wonderful, I really cannot stress that enough. All the teams above you (cloud engineers, tier 3, network engineers, etc) are wonderful people and more than happy to help with confusing situations. If you show a genuine desire to learn, rather than just pushing your work on someone else, any one of them will help in any way they can.

    Cons

    Incredibly non-competitive wages plus no raises (not even cost of living) means that you will never make another cent more than you're making when you're hired. Hint: it's the same salary they've been offering for the last 6+ years.

    The owner of the company absolutely does not care whatsoever about his employees and their loyalty. He has point blank told employees to their face that they are replaceable and if they want more money, he won't hesitate to find someone else who will accept the wages. There's a member of staff who has been a loyal employee for 5 years and the owner does not know his name. In a company with under 30 employees, this is laughable at best.

    The company is constantly understaffed (due to the aforementioned ability to train and then leave for more money elsewhere) so the schedules can get hectic when employees quit. You have to be grossly incompetent to be fired there, which means if you're not one of those people, you have to deal with them.

    Advice to Management

    Pay your employees what they're actually worth. Give raises. Fire the useless incompetent people. Give Marty a reality check. His company is going under because the employees who have built his company up and made it what it is, are all fed up with the lack of respect he gives.

    Also tell Marty to stop posting non company related rant posts to the company blog. It's incredibly unprofessional and makes everyone look bad.

  8. "sales"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    not a ton of hassle over daily tasks and not a job that required lots of late nights or weekends.

    Cons

    overall there is very little structure and idea of how to best achieve things and meet long term goals

    Advice to Management

    need to determine exactly what the company wants to be and take input from employees


  9. "Good foot in the door...not a place to stay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Atlantic.Net full-time

    Pros

    Gain VAST experience in all core fields of the computing industry. You'll be exposed to anything from electrical equipment, Linux/windows and networking. It's next to impossible to get fired unless you're lazy or incompetent. So if you did manage to get fired, and you're reading this... Guess what pal, you're one of the two. You can even slide with incompetence, if you just work hard. What you put in, you'll get out...eventually. Key is to learn as much as you can, then jump ship.

    Cons

    Compensation does not compete with equivalent companies in the market. Underpaid with much responsibilities. Incompetence, to much is allows to slide by. The same mistakes are made time and time again by the same people, yet nothing changes. No one is sent home, no one is disciplined, so what happens is you end up with the blind leading the blind, incompetence lead by incompetence which ends up creating work for the senior guys, who in turn become more and more agitated and unwilling to take an escalation. Not to mention it tires them out making them less effective.

    Advice to Management

    Place more emphasis in taking care of your people. Remove weak links instead of keeping incompetence around. Have managers around who manage instead of doing the work themselves. Have managers around that discipline and or terminate staff accordingly. Remove the owner from the front line, instead have him be a visionary, and handle financial acquisitions. Acquire TRUE developers.


  10. "Great place to gain experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I have been working at Atlantic.Net full-time (More than a year)

    Pros

    You will gain extremely valuable experience in just about every field of IT. Great place to hone your Linux skills, which for me was sorely needed. There are days when you will deal with almost everything that modern day IT has to offer, from dial-up to cloud server issues, from dedicated server builds to running cable. It is a great place to work if you are legitimately interested in the field and enjoy working with a team of like minded people (for the most part).

    Cons

    The main problem I see is that Atlantic.Net does not pay enough to keep it's employees. Raises do not seem to be a thing here. Despite the newly established employee reviews, which are conducted every so often, they do not mean anything in regards to pay. For a position that requires you to truly multi-task between many kinds of system and technologies, I would expect far more in compensation. The end result is a team of technicians always on the lookout for better paying positions. A lot of which require far less in terms of workload and skill sets.

    Advice to Management

    I thought management was great; very knowledgeable and down to earth. They intervene when necessary but do not micro-manage. By management I mean the Operations Manager. Good boss in my opinion.


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