Updated May 19, 2023
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Technical Account Manager
Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?
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Top Review Highlights by Sentiment
- "Great people to work with" (in 16 reviews)
- "Great culture and work environment" (in 10 reviews)
- "Amazing team: I love all my coworkers." (in 6 reviews)
- "Fairly good Benefits" (in 6 reviews)
- "There is a weekly happy hour, game room with ping pong tables, flexible PTO, and many other perks." (in 5 reviews)
- "The management in MTV wasn't the best, HR is unprofessional, and rude." (in 11 reviews)
- "CEO is young and very inexperienced." (in 6 reviews)
- "They even hire a few new managers every now and then." (in 3 reviews)
- Current Employee, more than 3 years★★★★★
Great place to workMar 10, 2023 - Sales in Denver, CORecommendCEO ApprovalBusiness Outlook
- Great people to work with - the products actually work!! - fast paced environment - work life balance (every other Friday off, company wide) - overall good company
- compensation is slightly under average, but overall worth it with all the other benefits
- Current Employee, more than 3 years★★★★★
Lacking Leadership & EngagementJan 13, 2023 - Anonymous EmployeeRecommendCEO ApprovalBusiness Outlook
Decent benefits Flexible schedule Great Core Values
As a technology & security company you would imagine the company would have a more progressive way to resolve issues and more qualified management. They do take a chance on people, but often do not reward and follow through with promises made to employees in a timely manner. There is high turnover rate in many departments, lack of communication and you should expect restructuring with each New Leadership Team that comes in. There is not a set level/pay scale or consistent evaluation for performance reviews and salary increases. You never have Human Resources involved as mediators in conversations to know the lines that managers or co-workers cross. There is a lack of professionalism, which can be difficult if that’s not the environment you are used to or expecting. Expectations are not equal among all employees and departments. There are too many managers within this small company. In some departments there is 1 manager for 4 or less people. You can expect to see a considerable amount of favoritism based on your ability to complain/talk over people and not the quantity/quality of your work.Continue reading
Thank you for taking the time to write a review, I would welcome the opportunity to speak with you as a current employee. As a recent hire, I am excited about the progress People Operations has made throughout the organization and will continue to make with our new CEO. We are moving towards a performance-based organization with measured goals that we will evaluate twice a year. If there are indeed inappropriate engagements again, I trust that an employee feels comfortable speaking directly with me Head of People Operations discreetly. Human Resources can be requested by employees and managers to ensure both parties feel equally heard. We are evolving as an organization while growing in and outside the U.S we have an open-door policy and feedback is welcomed I look forward to hearing from you soon.
- Former Employee★★★★★
Great company, bad layoff problemsApr 27, 2023 - Senior Systems AdministratorRecommendCEO ApprovalBusiness Outlook
Good team atmosphere and good people
Sudden layoffs happen quite frequentlyContinue reading
Thank you for taking the time to express your opinion in a review, at Axcient we welcome feedback and are open to opportunities to improve as an organization. In this changing market, we’ve had to make some very tough decisions within a few departments, however, we are very proud of the long-tenured employees we have been able to maintain in a remote environment. Thank you again for your review and please reach out to me directly if you have any further feedback that could improve the organization.
- Former Employee★★★★★
Good teamMar 15, 2023 - HR Generalist in Denver, CORecommendCEO ApprovalBusiness Outlook
Helpful, smart team Compelling mission
Like many growing tech companies, they could have more rigor around process and systems.
- Former Employee, more than 1 year★★★★★
Good CompanyDec 28, 2022 - Account Executive in Denver, CORecommendCEO ApprovalBusiness Outlook
- Will take a chance on folks with limited experience but a willingness to work - Good personal connections between colleagues - Kind employees - Fantastic stepping stone
- Some legacy tech internally/externally - Turnover can be problematic - PE owners have probably found the point of diminishing returns on their ROI. Content to let the company run as it has, but don't expect any real change aside from the revolving door of leadership.
- Former Employee, less than 1 year★★★★★
Terrible CompanyJan 12, 2023 - Sales Associate in Denver, CORecommendCEO ApprovalBusiness Outlook
Nothing to report here honestly
Terrible management, terrible salary and terrible functionsContinue reading
We apologize that your time at Axcient wasn’t great, we are growing and evolving. We appreciate the feedback, and we will continue our work to improve as an organization and above all take care of our employees to ensure they feel included and aligned with our company values.
- Current Employee, less than 1 year★★★★★
Top pay for experience, teamwork done rightJan 17, 2022 - Product Marketing Manager in Denver, CORecommendCEO ApprovalBusiness Outlook
There has never been a better time to join Axcient than 2022! The products are based on cutting edge tech, leadership seems to be listening and steering the ship in the right direction, and no jerks on the teams! This is a real review, no one asked me to do this. Just love my job... Pros: -set up to succeed with remote talent -experienced leadership -top pay and attainable bonus goals -a ton of transparency -real, honest to goodness team work and cross functional support - getting the disparate products branded, streamlined and straight -product just works -innovating and not relying on tired legacy tech -respectful dialog between coworkers -every other Friday off and unlimited PTO -man, there are smart people at this company
-remotely getting to know people requires comfort with teleconferencing, it is tough sometimes although many folks are pretty responsive on Slack -you gotta be proactive. This ain't the place for people to sit around and wait for someone to dictate how you should fill your time -could really use some uniformity in the tools used. Especially for communication and project management and visibilityContinue reading
Thank you for taking the time to write a review, we are thrilled to know that as a recent hire you love your job! We will continue to work on engagement and communication as a remote first organization and would love ideas from employees. We have an open-door policy and welcome input on how we can improve communications throughout all our departments. The Senior Leadership team appreciates your trust and will honor the core values and continue to do what’s best for employees and the organization.
- Former Employee★★★★★
Great company cultureOct 3, 2022 - Remote Work From Home JobsRecommendCEO ApprovalBusiness Outlook
Good compensation, great work environment
High employee turnover in certain departments
- Current Employee★★★★★
A Fantastic Company to Show Your SkillsApr 8, 2021 - Account Manager in Denver, CORecommendCEO ApprovalBusiness Outlook
I have been with Axcient for a year and can easily say that stepping away from a prior Fortune 500 company to work for this MSP-centered backup solution company has been one of the best decisions I have made career wise. Allow me to provide a few pros as to why I love working for Axcient: - Fast-paced environment has allowed me to strengthen my abilities to adapt and change to new processes - One's success and showcase of drive is recognized both financially as well as by outreach from Senior Leadership members. - Micro-managing is a thing of the past at Axcient. You have the ability to be much more independent on how you spend your day-to-day allowing your success to be highly dependent on your on personal desire for growth and success. - Your work is actually reflected in the success of the company making you feel less like a "cog in a machine" and more as an integral member of a passionate team that is all looking to see the company succeed. - Easy access to Senior Leadership is a huge plus. Along with a great work culture and like-minded co-workers. - Unlimited PTO and great benefits
- The only con I can think of is that this company is consistently evolving and change is practically inevitable. However, these changes are done to better the company and with a strong initiative to take a significant share of DR solutions in the backup marketplace.Continue reading
- Current Employee, more than 10 years★★★★★
HumansApr 26, 2022 - SRE LeadRecommendCEO ApprovalBusiness Outlook
Every person is valued deeply and sincerely here, they help you succeed professionally and personally
Plenty of legacy technology that's a (sometimes welcome) challenge to modernize
We do value our people and are glad you agree! Thanks for your review.
Axcient Reviews FAQs
Axcient has an overall rating of 3.9 out of 5, based on over 146 reviews left anonymously by employees. 85% of employees would recommend working at Axcient to a friend and 61% have a positive outlook for the business. This rating has improved by 2% over the last 12 months.
85% of Axcient employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Axcient 4.3 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Axcient to be benefits, culture, coworkers and the cons to be career development, management, senior leadership.