Axcient Reviews | Glassdoor

Axcient Reviews

Updated March 23, 2017
67 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
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Justin Moore
40 Ratings

67 Employee Reviews

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Pros
  • Free lunches twice a week, and well-stocked kitchen (in 11 reviews)

  • You get Catered lunches twice a week, and free snacks during the day (in 7 reviews)

Cons
  • The architects of even the new product have already left the company (in 3 reviews)

  • Like many companies, Axcient has had ups and downs (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "Customer Success Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Customer Success Engineer in Mountain View, CA
    Current Employee - Senior Customer Success Engineer in Mountain View, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Axcient full-time (More than 3 years)

    Pros

    Relaxed work environment, Team oriented, Funding, Culture

    Cons

    Sales could be better, New products have issues, High turnaround

    Advice to Management

    Drive Engineering harder to produce better results. Focus on employee/manager cohesion and focus on career path goals for all team members. Drive Sales harder.


  2. Helpful (1)

    "This startup company operates like a family"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Don't believe other reviews on Axcient on Glassdoor. This company works like a tightly knit family.

    Cons

    People are very friendly here. Even when someone got laid off, fired, or quit Axcient, the person was allowed to take their sweet time to clean desk their desk and said goodbye to their colleagues. There was no rush to walk the person off their premise.

    Advice to Management

    Please work hard so that my vested stock will worth something ... someday.


  3. Helpful (7)

    "Axcient latest product Fusion should be renamed to ConFusion"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Axcient full-time

    Pros

    Nothing worth mentioning. Other companies offer the same benefits.

    Cons

    Employees and perhaps even investors are led to believe that Axcient will be the next Google or PayPal. Wake up and be real!

    Axcient latest product Fusion released August 2016 should be renamed to ConFusion. Product managers and upper management did not do their homework on this one.

    Advice to Management

    You gonna need a miracle.


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  5. Helpful (8)

    "This ship is in trouble and badly in need of a new captain"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    - Fun and collaborative work environment
    - Almost everyone is easy going and friendly
    - People are enthusiastic and have strong belief in the future of the company
    - Good work is recognized and sometime instantly rewarded
    - When help is needed, someone will always be there
    - Management has open door policy
    - All the perks mentioned in other reviews are absolutely true without any exaggerations

    Cons

    - A few people unnecessarily and overtly brown nose without any shame. What’s wrong with just do your work or let your wonderful personality shows?
    - Some people play a game of intimidation. It’s hard to put a finger on it but you know they’re playing a game.
    - People often avoid to do the right thing because of 2 reasons: they’re arrogance and it’s easier to turn a blind eye
    - Company lacks accountability and leadership therefore it is strategically lost
    - The products and features are poorly designed and shoddily implemented. Ultimately, that leads to sales team cannot sell and customer support’s phones are ringing off the hooks.

    Advice to Management

    - Such a bad feeling for investors who already plunked down $105M and this company is going nowhere. Investors will need to figure out a radical change ASAP
    - No matter anyone says, the truth is the new product Fusion will not sell. Customers who virtualize their IT environment are very sophisticated and Fusion simply does not fulfill their needs. These customers are not like the ones in SMB sector. These customers are willing to pay top dollars and they have an entirely different set of requirements.
    - Ancient does not have an architect who has the industry IT expertise and on top that possesses knowledge of the disaster recovery market. Only such a person can dictate where Ancient fits in the market in the short term and in the long term. Only such a person can lead the company out of trouble water and into a more suitable lucrative/profitable future.


  6. Helpful (5)

    "Sinking ship. Wouldn't recommend joining if you are ambitious"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in Mountain View, CA
    Former Employee - Engineer in Mountain View, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Axcient full-time (More than 5 years)

    Pros

    Lots of perks that typically come with a medium sized startup running in living-dead mode.

    Cons

    The next generation product failed to launch for a number of years. Was reimplemented multiple times under different management leadership and ever changing company goals. Now that the product is finally out I fear that it is too little too late to capitalize on its market momentum that it had a few years ago.

    The entire team has been cycled through multiple times in every department making maintaining existing systems and business relationships hard. Good talent doesn't stay here long. The architects of even the new product have already left the company.

    Advice to Management

    Sell the company and cut our losses please. One positive was how many capable engineers I met and was able to network with. This companies story is a story in failed engineering and project management. We had so many talented and extremely dedicated engineers who had contributions that were never capitalized on due to management indecision and inefficiencies.


  7. "BDR Role"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Specialist in Redding, CA
    Former Employee - Account Specialist in Redding, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Axcient full-time (More than a year)

    Pros

    It was a fun work atmosphere with free lunches, snacks and a laid back office

    Cons

    The leads we had were terrible compared to other places I've worked. Almost all were completely cold calls- often people hadn't worked there for years.

    Advice to Management

    Spend more money on events to generate good leads.


  8. Helpful (11)

    "Layoffs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in Mountain View, CA
    Former Employee - Engineer in Mountain View, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Axcient full-time (More than a year)

    Pros

    Free food and snacks
    Unlimited PTO
    Work from home anytime

    Cons

    More layoffs for 2016. Conpany is going downhill and has no money. All events that cost money were cancelled. Everyone in Marketing team and HR team have left. Less than 50 people in the office. Poor culture and morale.

    Advice to Management

    Try to sell the Company or figure out end goal. Let the employees know what is going on.


  9. "High performing SDR - low trust from leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Development Representative
    Former Employee - Sales Development Representative
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Axcient full-time (Less than a year)

    Pros

    Decent perks for a tech startup
    Allowed some remote work/schedule flexibility
    Great energy for some really cool & innovative tech
    Quality people to work alongside

    Cons

    Corporate culture was 180 what they said it was on website
    IMHO it appeared leadership had trust issues with subordinates
    IMHO it appeared to me that leadership had set up comp for sales team to be at odds with one another
    At times... the left hand doesn't know what right hand is doing on sales/marketing side while I was there.

    Advice to Management

    People are your greatest asset, not your product. Trust them, invest in them, make the culture one that isn't a pressure cooker and watch them THRIVE! Let the people own the mission, empowered employees = good product & happy customers! Happy customers = good profits. Good profits = happy board/investors!


  10. Helpful (3)

    "Very good for a startup"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Mountain View, CA
    Current Employee - Software Engineer in Mountain View, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Axcient full-time (More than a year)

    Pros

    The #1 reason to work at Axcient is the perks. While the company's tech is interesting and the culture is welcoming, the main reason to stay is for how well they treat their employees. Some perks:

    * Well-stocked kitchen
    * You can bring your dog to work
    * Many opportunities to learn and advance
    * Catered food 2x/week
    * Solid management team
    * Welcoming atmosphere, with patient/helpful coworkers
    * Flexibility to work from home
    * No trouble leaving early or coming in late for appointments
    * Health plans are somewhere in the B+ to A- range.

    Cons

    * Work/Life balance suffers due to long hours and long list of responsibilities
    * Little chance of a significant increase in compensation as long as you work here
    * Problems with PTO. (below)

    This is one of those companies that ostensibly offers "unlimited" paid vacation and sick days. The problem with this plan is that you have to be constantly taking advantage of it for it to be worthwhile. In normal companies, you would be paid for the balance of your PTO not taken when you leave or are fired; so you effectively "get" all the vacation you're owed one way or another. Here, you're not "owed" anything, and if you take very little PTO, it's considered to be your choice. Unfortunately, however, management sets up obstacles to taking vacations, making it very difficult to take more than a few days off at a time. Additionally, the culture of the company doesn't look favorably upon people who take multiple vacations in a year. The result is that you end up with much less time off than you would get if you worked for a company with a standard PTO plan.

    Advice to Management

    It's difficult to attract top talent. If you want to keep the engineers that you currently have, it would be wise to keep them happy. Being stingy with raises and time off will not be a winning long term strategy for your business. I suggest that you change it.


  11. Helpful (11)

    "Toxic Work Environment: Worst Career Decison"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Axcient full-time (More than a year)

    Pros

    -Pay is above average
    -Team members became great friends.

    Cons

    -Toxic Executive Leadership
    -Internal Battles on Strategic Direction
    -False Promises-what they tell you in the interview is a gross misrepresentation of reality.

    Advice to Management

    -Truly Invest in your employees
    -Get rid of all Senior-Level Leadership
    -Find leaders that accurately give feedback on the state of the business



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