BCAA Reviews | Glassdoor

BCAA Reviews

Updated February 12, 2019
123 reviews

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3.7
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BCAA President and CEO Shom Sen
Shom Sen
61 Ratings

Employee Reviews

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Pros
  • "Work/life Balance (35 hour workweek)" (in 11 reviews)

  • "Nice co-workers, free coffee and tea" (in 4 reviews)

Cons
  • "cor in Head Office is a bit dated in places" (in 5 reviews)

  • "work life balance could be much better: some work or projects require extra time" (in 3 reviews)

More Pros and Cons

  1. "assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant in Boston, MA
    Former Employee - Assistant in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BCAA (More than a year)

    Pros

    hours were good, friendly people

    Cons

    i had no cons


  2. Helpful (1)

    "Good for fresh graduate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BCAA full-time

    Pros

    Good training, good employment benefit

    Cons

    Slow salary growth. Rather exclusivity.

  3. "Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SERVICE ADVISOR
    Current Employee - SERVICE ADVISOR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BCAA (More than 3 years)

    Pros

    Good work life balance and training

    Cons

    Slow growth,lower salaries than other companies for positions


  4. "Wonderful place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SERVICE ADVISOR in West Kelowna, BC (Canada)
    Former Employee - SERVICE ADVISOR in West Kelowna, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BCAA (More than a year)

    Pros

    Development opportunities exist and there is room to advance within the company. Very friendly environment to work in and lots of support for learning.

    Cons

    I can't think of any right now


  5. "Assistant manager finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at BCAA full-time

    Pros

    Flexibility of schedule with meaningful

    Cons

    Career progression ambiguity and uncertainty


  6. "Claims Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at BCAA full-time

    Pros

    Subsidized cafeteria
    Free coffee/tea
    Gym at the HQ

    Cons

    Poor management
    Short staffed
    Terrible moral
    Managers do NOT have your back when they've already agreed with you on something and customer pushes/complains. They turn around and agree with the customer and make you seem like the bad cop.
    Bad training for new hires with zero/little experience. They're NOT equipped to handle the claims they're handling.
    You're pretty much set up to fail at your job (because of the workload) so don't count on a good job review either.

    Advice to Management

    As the whole claims department - we've asked and asked many many time to change how claims are handled (more black and white - too much paying out claims that we're not suppose to pay out on. Ie. Fence rot...).
    Super short staffed = swamped with files

    If I could warn everyone to not apply into the claims department...I would. Avoid going into the claims department if you could. It's a very toxic environment to work in.

    BCAA Response

    Jan 24, 2019 – Manager, Talent Acquisition

    Thank you for taking the time to provide your feedback. We strive to continuously learn from the diverse range of experiences (positive or constructive) from our team members, and would like to... More


  7. "Terrible Place to Work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at BCAA full-time

    Pros

    Transparency in salaries and bonuses

    Cons

    Terrible place to work for. Don't keep up their promises and make your life a living hell when you leave. Don't feel any support and empathy is fake.

  8. "I had a great time at BCAA!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Scrum Master in Burnaby, BC (Canada)
    Former Employee - Scrum Master in Burnaby, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BCAA full-time (More than 3 years)

    Pros

    Amazing people, great environment! BCAA was a big school for me, moving from a Senior Developer role to ScrumMaster. I always had the appropriate support from management, and that was key for the agile adoption within our area.

    Great CEO & long-term Vision. Benefits are fantastic! Flexibility.

    Cons

    I believe someone posted under my title... Just to be clear, I had a great experience! It was a hard decision for mr to leave the company!

    Advice to Management

    Keep up with the hard work! On my opinion, you guys are on the right path!

    BCAA Response

    Dec 4, 2018 – Talent Acquisition Specialist

    Thank you for your feedback. We appreciate you taking the time to share your experience and we are glad to hear that you enjoyed your time at BCAA. All the best!


  9. "BCAA Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good pay
    Great team
    Great benefits
    Flexible scheduling

    Cons

    Commission structure is awful
    Management can be bad

    Advice to Management

    Pay more commision


  10. "Good Company but if you end up in a bad team, not so good."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative in Burnaby, BC (Canada)
    Former Employee - Administrative in Burnaby, BC (Canada)
    Doesn't Recommend
    Approves of CEO

    I worked at BCAA full-time (Less than a year)

    Pros

    fairness and transparency with salaries

    Cons

    management style and support is lacking

    Advice to Management

    some managers can use effective leadership training on how to communicate with the employees