BCAA Reviews | Glassdoor

BCAA Reviews

Updated April 12, 2017
70 reviews

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Full-time Part-time

3.9
Star Star Star Star Star
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BCAA Interim President & CEO Shom Sen
Shom Sen
16 Ratings

70 Employee Reviews

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Pros
  • Good work-life balance, good cafeteria (in 7 reviews)

  • The pay and benefits are above average (in 4 reviews)

Cons
  • With new CEO, change was inevitable (in 5 reviews)

  • a little more work/life balance for all (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "Senior PM"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior IT Manager in Vancouver, BC (Canada)
    Former Employee - Senior IT Manager in Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people to work with, thrives on innovative ideas and team work.

    Cons

    At times processes can be time consuming.


  2. Helpful (1)

    "Amazing Employer!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Burnaby, BC (Canada)
    Current Employee - Marketing Manager in Burnaby, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BCAA full-time (More than a year)

    Pros

    - New CEO is focused on Employee Engagement and wants BCAA to be a top employer
    - Amazing benefits (above average vacation time, flex benefits plan, pension matching, gym on site free of charge, subsidized cafeteria)
    - family oriented environment
    - focus on new innovations right now
    - 7 hour work days for most staff
    - company promotes from within
    - jeans wear everyday for home office staff

    Cons

    - company in change transition right now, new CEO is bringing a new philosophy which many from old regime aren't used to (used to hierarchy and no voice) so been a tough transition for some
    - a little more work/life balance for all...slowly changing, currently available for select departments only

    Advice to Management

    - implement more work-life balance for all staff and your well on your way!


  3. "A Great Place to Call Home!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Burnaby, BC (Canada)
    Current Employee - Director in Burnaby, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Talented people in every department. Great corporate culture of teamwork and customer/member experience is not just lip service. It is who we are!

    Cons

    None that I am aware of!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Service Advisor Insurance - Member Contact Centre"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SERVICE ADVISOR in Burnaby, BC (Canada)
    Former Employee - SERVICE ADVISOR in Burnaby, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BCAA full-time (Less than a year)

    Pros

    BCAA is a very good employer, looks after their employees well and have scope for growth within the organization. I hardly found any unhappy employee which is very rare in most organization!

    Cons

    You will receive more benefits as you stay with the company more, so not good to retain good resources who wants to see what company in doing for them short term.

    Advice to Management

    Your mentor program is a very innovative program. Since you are so pro-employee, request you to help fast track careers for employees who have experience and education but joined at entry level due to lack of Canadian experience.


  6. "Good"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BCAA full-time

    Pros

    Good benefits, balance work and life, opportunities are available for career growth.

    Cons

    High standard of performance rating.

    Advice to Management

    .................................................................


  7. "Willing to train"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Aginet in Kelowna, BC (Canada)
    Current Employee - Insurance Aginet in Kelowna, BC (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Decent pay. Always keeping busy, they work day flys by

    Cons

    Managers micro manage. They don't let you finish up important notes before bringing the next customer to you

    Advice to Management

    Trust that we are continually working.

    BCAA Response

    Apr 10, 2017 – Manager, Talent Acquisition

    Thank you for your feedback. It is great appreciated and we look forward to sharing this with the management team.


  8. "Amazing organization!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at BCAA full-time (Less than a year)

    Pros

    BCAA is a progressive and innovative company and is fantastic for individuals who are looking to develop themselves professionally and seeking career growth. It's a coaching and developing type environment so you can expect to get recognition for a job well done and expect to get constructive feedback when required.

    The culture at BCAA is amazing and the company really values its employees. The head office has a gym facility and free coffee all day for their employees!

    Cons

    Parking closer to the building.

    Advice to Management

    Excellent job!


  9. "Great overall compensation and work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burnaby, BC (Canada)
    Current Employee - Anonymous Employee in Burnaby, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BCAA full-time (Less than a year)

    Pros

    Head office - rare opportunity in Vancouver to see the business full-circle
    CEO - Shom Sen is a fantastic leader - top down culture is second to none. As a middle manager, I met the CEO within weeks of starting the job and he immediately knew my name
    Career development - as a head office and an organization that values personal growth, opportunities for vertical or lateral transfer in the business are amazing. The organization is committed to training and growth of their staff
    It's an NPO - no shareholders to please, the organization as a whole does well financially, but the bottom line is not a focus, as the money is always re-invested in the organization and its people
    Compensation - highly competitive comp package, including profit sharing and staff perks, great overall health and wellness benefits, solid vacation offering including opportunity to bank OT for non-management employees.

    Cons

    Location in Burnaby - not transit accessible. Commuter-friendly for those coming from the east, but not convenient from central Vancouver
    The mandate of the business is restricted due to its nature and being an NPO, no opportunity to grow outside BC


  10. "Love working for BCAA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Leadership is supportive
    Great work/life balance
    You feel like you are really making a difference
    Sense of community throughout the organization

    Cons

    parking closer to home office would be nice


  11. "Opportunities to Develop"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burnaby, BC (Canada)
    Current Employee - Anonymous Employee in Burnaby, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BCAA full-time (More than 10 years)

    Pros

    Having a head office in the lower mainland allows for us to grow our career. I am on my 5th job at BCAA constantly developing my skills.

    Cons

    There are still a lot of processes and baggage from the past that we have to work through. The new leadership says that the focus is changing to development of employees and tools, which is good change.



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