BCAA Reviews | Glassdoor

BCAA Reviews

Updated August 21, 2018
113 reviews

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3.9
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BCAA President and CEO Shom Sen
Shom Sen
53 Ratings

113 Employee Reviews

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Pros
  • "Work/life Balance (35 hour workweek)" (in 10 reviews)

  • "Nice co-workers, free coffee and tea" (in 4 reviews)

Cons
  • "cor in Head Office is a bit dated in places" (in 5 reviews)

  • "work life balance could be much better: some work or projects require extra time" (in 3 reviews)

More Pros and Cons

  1. "assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant in Boston, MA
    Former Employee - Assistant in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BCAA (More than a year)

    Pros

    hours were good, friendly people

    Cons

    i had no cons


  2. "Amazing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BCAA full-time

    Pros

    People who care, great benefits, competitive compensation

    Cons

    Some bureaucracy, but working through this

  3. "Service Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Service Advisor in Burnaby, BC (Canada)
    Former Employee - Insurance Service Advisor in Burnaby, BC (Canada)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at BCAA full-time (More than a year)

    Pros

    Co-workers
    good colleagues
    CEO (ONLY) is great

    Cons

    Management
    Workforce Management
    Minimal growth for employees trying to advance within the company

    Advice to Management

    Management needs to evolve with workforce trends. Archaic styles of motivation with increasing amounts of micro management creates an environment where employees are increasingly less engaged and motivated to do good work. Also transparency with regards to growth within the company.


  4. "Senior Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at BCAA full-time (More than 5 years)

    Pros

    Excellent culture and social responsibility. Very good life balance.

    Cons

    Can be difficult to re-vector career once on a given path.


  5. "Member Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Service Representative in Victoria, BC (Canada)
    Current Employee - Member Service Representative in Victoria, BC (Canada)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at BCAA full-time (Less than a year)

    Pros

    BCAA is an excellent place to work if you like to feel like a valued member of a team. Ever since I started I have felt nothing but support from my colleagues and from my leadership. It shows that BCAA value absolutely all of their staff and it is paying off.

    Cons

    The work is a bit hard and can be a little boring at times if the day is slow.

    Advice to Management

    None, they are doing an excellent job.


  6. "Supportive Organization-People Focused"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager, Service Location
    Current Employee - Manager, Service Location
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BCAA full-time (More than 10 years)

    Pros

    I cannot help but feel proud to work for an organization that stands behind supporting their employees. I have had the personal experience of participating in an amazing leadership program that has taught some invaluable skills. This is just one way that BCAA continues to support their employees and develop their skills. Thank you!

    Cons

    None at the moment.


  7. "I Actually Want to Come to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tire and Lube Technician in Penticton, BC (Canada)
    Current Employee - Tire and Lube Technician in Penticton, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BCAA full-time (Less than a year)

    Pros

    When there's a problem, it is fixed in a timely manner. The people I work with are much more friendly than most places I've worked, and it's a very transparent organization.

    Cons

    The "office" is very disconnected from the shop floor and communication is sometimes difficult. This causes over-booking at times, as well as being pulled away from a job half-way through, negatively affecting efficiency and quality.

  8. Helpful (2)

    "Nice place to start, but not good to stay long term."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at BCAA full-time

    Pros

    - Lots of talented and skilled individuals
    - Work in progress with efforts to innovate
    - Variety of career opportunities in house
    - Fantastic CEO with clear vision & drive for culture
    - Great focus on Health & Wellness

    Cons

    - Engagement surveys are bogus and the same every year. If below expectations, "fact finding" happens to figure out why and processes are implemented to remedy. Unfortunately, the solutions always cause extra work, grief and DOES NOT FIX ANYTHING. In the following year's survey, employees end up giving falsely positive ratings to avoid a repeat.
    - Full of workplace politics
    - Not utilizing employees talents to full potential
    - Changes takes too long to happen
    - Not all departments are aligned with cultural shift
    - Lack of transparency, and doesn't have equal opportunity for hiring with all departments (ie: hire for a role without notifying anyone and no job posting)
    - Base wage is low & annual increases are very low
    - Leadership and direction changes too frequently, and very exhausting to adapt polar opposite initiatives
    - Many leaders within company are hit or miss


  9. "Service Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SERVICE ADVISOR in Kelowna, BC (Canada)
    Current Employee - SERVICE ADVISOR in Kelowna, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BCAA part-time (Less than a year)

    Pros

    The training that I have received has literally been second to none. Everything and everyone that I have had the chance to meet or talk to in the company so far has been so welcoming and great to me. It really makes the "new guy" feeling basically not exist.

    Cons

    So far, every experience I have had has been great, absolutely no complaints.

    Advice to Management

    N/A

    BCAA Response

    Jun 28, 2018 – Talent Acquisition Specialist

    Thank you for taking the time to share your feedback. We appreciate
    your input and are happy to hear you’re enjoying your experience at BCAA!


  10. "Values and Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BCAA full-time (More than 10 years)

    Pros

    Working at BCAA is like truly feeling at home. Amazing colleagues and support, where you work in a learning environment. I feel lucky to be part of a company that has values that align with me personally. It is wonderful to work for an organization that puts "People First."

    Cons

    None, I love that BCAA is always looking for ways to improve and make things better.

    Advice to Management

    Please keep up the great work by living our values in everything we do.


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