BCAA Reviews | Glassdoor

BCAA Reviews

Updated November 3, 2017
83 reviews

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4.3
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BCAA President and CEO Shom Sen
Shom Sen
29 Ratings

83 Employee Reviews

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Pros
  • Good work-life balance, good cafeteria (in 8 reviews)

  • The pay and benefits are above average (in 4 reviews)

Cons
  • cor in Head Office is a bit dated in places (in 4 reviews)

  • They can't keep good people because (in 2 reviews)

More Pros and Cons

  1. "assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant in Boston, MA
    Former Employee - Assistant in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BCAA (More than a year)

    Pros

    hours were good, friendly people

    Cons

    i had no cons


  2. Helpful (2)

    "British Columbia Automobile Association Is A GREAT COMPANY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Burnaby, BC (Canada)
    Former Employee - Anonymous Employee in Burnaby, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BCAA full-time (More than 3 years)

    Pros

    British Columbia Automobile Association Is A British Columbian Company That Is American Automobile Association Affiliated And Provides The Same Products As American Automobile Association Like "Free Road Maps" And Tour Books Of Every State/Province/Territory Within Canada And America

    Cons

    There Isn't Any Cons Because British Columbia Automobile Association Is British Columbian And They Invest In Their Members And Employees The British Columbian Way That BEST REPRESENTS B.C. And AMERICA AND MAKES British Columbia Proud!

    Advice to Management

    There Is No Culture Clash At British Columbia Automobile Associations! Their Stay True To British Columbia! British Columbia Automobile Association Head Office Is Located In Port Metro Vancouver/Burnaby Is Not Interuppted/Distracted/Sabotage By The Inbound Traffic Of The International Community But Instead Takes Pride In Showing Off British Columbia And America! If You Want Culture They'll Advise You Take A Vacation To The Destination Of Culture Your Craving! I'm A Proud British Columbian And I Loved Working There! I Was A North American Travel Specialist At British Columbia Automobile Associations Head Office And They TRAIN Their Staff To Be GREAT And To Be GREAT LEADERS For British Columbia. They INVEST In Their Employees Through Training And Rewards And It Helps The Employees Excel! Not Every Company Does That But British Columbia Automobile Association Does And Because They Do That Whether You Work For Them Short Term,Long Term, Full Time, Part Time For Decades Or Just A Couple Months That You Will Have No Regrets But Great Memories And You As An Employee Will Value Your Own Accomplishments That Is Great For Your Resume And Your Life!

  3. "Auto Service Center Service Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Auto Service Center Manager
    Current Employee - Auto Service Center Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BCAA full-time (Less than a year)

    Pros

    Amazing people and team work! rated best employer 2016 by ANON, multiple awards from JD Power and Associates as well rated one of Canada's top employers for young people!

    Cons

    I have experienced absolutely NOTHING negative!

    BCAA Response

    Oct 31, 2017 – Talent Acquisition Specialist

    Thank you for your feedback. We are glad to hear that your experience at BCAA has been positive. We value Teamwork and we are proud to have amazing team members who go the extra mile for our... More


  4. "Positive workplace, supported growth and learning opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Road Assist Fleet Technician in Burnaby, BC (Canada)
    Current Employee - Road Assist Fleet Technician in Burnaby, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BCAA full-time (Less than a year)

    Pros

    Shifts, Direct Management, Career Growth, Supportive Team, Medical And Retirement Benefits

    Cons

    Most BCAA employees have been there for over 10+ years making it difficult to gain wanted shift locations.

    Advice to Management

    All of the Management team in the Road Assist department are very supportive and always willing to help. Keep doing what you are doing and supporting fellow staff to grow!

    BCAA Response

    Oct 31, 2017 – Talent Acquisition Specialist

    Thank you for your comments. We are proud to have a strong leadership team at BCAA that offers support and growth to our team members. We are consistently looking at efficiencies in scheduling and... More


  5. Helpful (1)

    "BCAA Service "Insurance" Advisor - MCC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SERVICE ADVISOR in Burnaby, BC (Canada)
    Current Employee - SERVICE ADVISOR in Burnaby, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BCAA full-time (More than a year)

    Pros

    They will put you through all the courses you need to get your insurance licence and will continuously support and educate you. Great perks, benefits, head office has a free gym and massage chairs. Nice facility.

    Cons

    A bit if drama, gossip and regular office stuff. The pay could be better but I guess the perks make up for it. Cafeteria food sucks!

    Advice to Management

    Management is actually really good in the MCC so I can't really complain.

    BCAA Response

    Oct 31, 2017 – Talent Acquisition Specialist

    Thank you for feedback. We are proud of our Insurance Training program, so its great to hear about positive experiences and glad to hear that you feel supported. We are starting to receive feedback... More


  6. "Road assist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Experience Representative
    Current Employee - Member Experience Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BCAA full-time (More than a year)

    Pros

    -great health benefits
    -friendly management and colleagues
    -lots of career paths within company

    Cons

    - some members can be difficult to deal with


  7. Helpful (1)

    "Amazing staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BCAA full-time

    Pros

    100% support while adjusting to new role in my job.Great culture,friendly and knowledgeable staff.Also the great positive involvement and inpact in our communities.Keep it up team!!!!!!

    Cons

    I like everything I know about this company.

    Advice to Management

    Please keep the great job and work culture and the amazing support to employees and our community.

  8. "So Far So Good!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BCAA full-time

    Pros

    -incredible environment and atmosphere
    -career support
    -work life balance and benefits
    -partnerships/member discounts

    Cons

    -haywire pay structure, no rhyme or reason. Some roles overpaid, some roles underpaid when compared to market

    Advice to Management

    -in all honesty, so far so good. Positive change can be seen in last year to year and a half. Less silos/barriers, even more collaboration . All leadership to have big picture in mind, not just own business units.


  9. "Great place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Burnaby, BC (Canada)
    Current Employee - Manager in Burnaby, BC (Canada)
    Recommends
    Approves of CEO

    I have been working at BCAA full-time (Less than a year)

    Pros

    Gives back to the community

    Cons

    Not enough underground parking, cafeteria food could be healthier.


  10. "Service Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SERVICE ADVISOR in Victoria, BC (Canada)
    Current Employee - SERVICE ADVISOR in Victoria, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BCAA part-time (Less than a year)

    Pros

    Incredible training program. Amazing in house and out of house support. A great management team. Positive customer relationships. Respect the branding and what it stands for. Endless possibilities for staff to learn and advance into other roles.

    Cons

    None! Everything has been positive.

    Advice to Management

    Keep up the great moral and professional support. Love this job and the whole team is amazing to work with. BCAA really is a great place to work!

    BCAA Response

    Jun 15, 2017 – Talent Acquisition Specialist

    Thank you for your positive comments. It's great to hear that you're enjoying being part of our team. We strive to set up our employees for success, so we are happy to hear that you feel supported... More


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