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Backbase Reviews
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Jouk Pleiter
61 Ratings
Pros
"very international, different cultures and young professionals makes this place great work environment" (in 9 reviews)
"Hire from abroad, multicultural, good location in Amsterdam, nice free lunch" (in 5 reviews)
Cons
"There is some high turnover in areas of the company, however in a good market, keeping high performers is always challenging" (in 6 reviews)
"R&D department has struggled with periods of high turnover" (in 5 reviews)
Helpful (15)
![Backbase Logo]()
"A Good Company that is Getting better"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Backbase (More than a year)
Pros
Flexible work environment, strong team, positive attitudes and company culture, international travel, strong ethics, cutting-edge product with a beautiful UX, one of a kind product in the marketplace, growing rapidly, great location in Midtown, reasonable working hours, start-up feel without the start-up hours, if you work hard you are rewarded. Incredibly transparent. Retention-focused. You will grow.
Cons
Competitive Dutch Salaries (on the slightly lower end of the average).
Young company that is constantly rethinking it's structure.
Internal struggle between Ams HQ and American office.
Product is constantly evolving so it's difficult sometimes to stay on-top of the latest iteration and maintain "expert" knowledge.
"Sales-First" mentality can be as harmful as it is productive.
There will be difficult late nights (as there always is).
R&D is mostly in Amsterdam.Advice to Management
Stay non-political and avoid Bureaucracy. The growth of unnecessary structure within the company cab be cannibalizing to the growth of individuals.
Backbase 2017-12-22 07:27 PSTHelpful (2)
![Backbase Logo]()
"Your place here is all about what you're looking for."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Backbase full-time (Less than a year)
Pros
Backbase has a very international flavor, and the CEO is passionate about the company, and engaged with employees.
If you like to travel, there are roles with plenty of travel, especially in Sales and Customer Success.
The products are not perfect, but Backbase is always working to improve their products by investing far more money in R&D than a publicly traded company can.
There is formal documentation and training, far more than most software products I have worked on
The European approach to benefits is far more generous than most US-Based companies. Low out-of-pocket expenses per pay period.Cons
Most of the internal infrastructure is in Amsterdam, which is a challenge for US based resources, even more so with each western time zone increase.
There is some high turnover in areas of the company, however in a good market, keeping high performers is always challenging.Backbase 2018-12-05 09:03 PSTHelpful (24)
![Backbase Logo]()
"Developers blamed for beta software fails"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI worked at Backbase (More than a year)
Pros
Product is selling a lot, based on promises of a great future. If versions become stable
Good people in development teamCons
Be prepared to work long hours as lots of fixes to base software will become your responsibility
High turnover as people burn out and managers blame delivery teams
Initially things always go great, but watch as things get tough when many extra hours are needed to compensate for flaky versions.Advice to Management
Stop blaming the teams at the bottom of the food chain
Backbase 2018-06-23 14:41 PDTHelpful (17)
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"Uncertain Future - No opportunity for advancement unless you live in Amsterdam"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI worked at Backbase full-time
Pros
Market hype, good place to sharpen your technical skills
Cons
Aggressive sales promises the world, leaving the delivery teams on the hook
No opportunities for growth unless you live in AMS; USA branch gets whatever the headquarters teams do not want to work on, or don't have the time toAdvice to Management
If you are serious about a USA branch, you need to staff it with people that actually live and work in the USA
Backbase 2018-03-01 04:16 PSTHelpful (7)
![Backbase Logo]()
"Atlanta - opportunities abound but the future is uncertain"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI worked at Backbase full-time (More than 3 years)
Pros
Growth organization, high potential in North America. Excellent people in key positions. Management team has the opportunity to make or break the organization.
Cons
Shifting focus has hurt long-term prosperity in the US. Teams are willing to work, but are unsure of best practices and generally are out of sync with global peers. Management team has the opportunity to make or break the organization.
Advice to Management
Invest in your professional services. Commit them to the Backbase delivery methodology and ensure their product knowledge is unmatched in the industry. Invest in your product and support. Take the weight off your PS team and partners.
Backbase 2017-11-20 04:02 PSTHelpful (23)
![Backbase Logo]()
"It's all about sale"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI worked at Backbase full-time (More than a year)
Pros
Good place to be in sale. Leadership excels at public image
Cons
Suck to not be the sale guy, especially after the promise is sold and clients are left to face with the truth
Advice to Management
Could have given more stars if not for the fake positive reviews
Backbase 2017-12-10 17:54 PSTHelpful (19)
![Backbase Logo]()
"Sales Win, Developers Left Behind"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookDisapproves of CEOI worked at Backbase full-time (More than a year)
Pros
Some very dedicated, hard working and nice coworkers who can have fun
Attempting to change the consCons
The demands by upper management can be tough and unforgiving. Corporate centric culture rather than focused on people. Small recognition given to those who put in the time, more about the company succeeding for the good of profits rather than self growth and learning. VERY focused on sales, the number game but disregard actual delivery. Personal life often overlooked and pushed to the side. Although a rather flat hierarchy, a lot of energy is put towards impressing sales and executives because they had the loudest voice and therefore the most power to fire/hire. Employees must expect direct conversations, small amounts of empathy and extended hours/personal time sacrifice.
Advice to Management
Encourage people directly with strong language. Understand not everyone is into the sales/corporate success culture. Understand the different work cultures the business operates within around the world. Be honest and don't try to play on emotions.
Backbase 2017-08-20 23:01 PDTHelpful (3)
![Backbase Logo]()
"The place to be!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Backbase full-time
Pros
Innovative & collaborative team
A+ work environment
Entrepreneurial company that is going placesCons
Must be a self starter, moderate direction
Advice to Management
Keep building the team with quality talent
Backbase 2016-11-27 19:11 PSTHelpful (5)
![Backbase Logo]()
"Good Place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendPositive OutlookNo opinion of CEOI have been working at Backbase full-time (More than a year)
Pros
Good Place to work.
Lots of new technology, but that does not mean you will work on it.
Very relaxed, you have to be self starter.
Nice people to work with.Cons
High turnover.
No Communication from Management. Sometimes employee feel lost on what is happening and what to do.
Need more quieter office space.Advice to Management
Communicate, Have some career path otherwise people will just leave.
Backbase 2016-02-27 08:14 PSTHelpful (6)
![Backbase Logo]()
"Java Integrations Engineer"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Backbase full-time (Less than a year)
Pros
Great company to work with. Very friendly and positive work environment. If you are a software engineer and love to work on latest integration or front end technologies, this is the place. Great place to learn new technologies in an exciting banking domain. They have a great product for financial institutions and the company has a clear vision for taking this product to the next level.
Cons
I do not see any Cons as of now
Advice to Management
Keep the positive culture in the company at all times
Backbase 2015-12-24 18:03 PST
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