Backbase Reviews | Glassdoor

Backbase Reviews

Updated September 15, 2017
65 reviews

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3.8
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Backbase CEO Jouk Pleiter
Jouk Pleiter
39 Ratings

65 Employee Reviews

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Pros
Cons
  • R&D department has struggled with periods of high turnover (in 4 reviews)

  • In de laatste 6 maanden vertrokken er 8 mensen, waaronder de QA leider en de tweede R&D manager in 3 jaar (in 4 reviews)

More Pros and Cons

  1. Helpful (3)

    "The place to be!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Backbase full-time

    Pros

    Innovative & collaborative team
    A+ work environment
    Entrepreneurial company that is going places

    Cons

    Must be a self starter, moderate direction

    Advice to Management

    Keep building the team with quality talent


  2. Helpful (2)

    "Sales Win, Developers Left Behind"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Backbase full-time (More than a year)

    Pros

    Some very dedicated, hard working and nice coworkers who can have fun
    Attempting to change the cons

    Cons

    The demands by upper management can be tough and unforgiving. Corporate centric culture rather than focused on people. Small recognition given to those who put in the time, more about the company succeeding for the good of profits rather than self growth and learning. VERY focused on sales, the number game but disregard actual delivery. Personal life often overlooked and pushed to the side. Although a rather flat hierarchy, a lot of energy is put towards impressing sales and executives because they had the loudest voice and therefore the most power to fire/hire. Employees must expect direct conversations, small amounts of empathy and extended hours/personal time sacrifice.

    Advice to Management

    Encourage people directly with strong language. Understand not everyone is into the sales/corporate success culture. Understand the different work cultures the business operates within around the world. Be honest and don't try to play on emotions.

  3. Helpful (10)

    "4 Bosses, No direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Frontend Consultant in Atlanta, GA
    Former Employee - Frontend Consultant in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Backbase full-time (Less than a year)

    Pros

    Free lunch, good healthcare, nice office space

    Cons

    Below market pay, the lunches aren't really that good, and sometimes there is nothing to do but they make you sit at your desk anyway.

    Advice to Management

    Pull out of the US. You're clueless about how to operate in the greatest nation on earth.


  4. Helpful (2)

    "Good Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Backbase full-time (More than a year)

    Pros

    Good Place to work.
    Lots of new technology, but that does not mean you will work on it.
    Very relaxed, you have to be self starter.
    Nice people to work with.

    Cons

    High turnover.
    No Communication from Management. Sometimes employee feel lost on what is happening and what to do.
    Need more quieter office space.

    Advice to Management

    Communicate, Have some career path otherwise people will just leave.


  5. Helpful (6)

    "Java Integrations Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Atlanta, GA
    Current Employee - Anonymous in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Backbase full-time (Less than a year)

    Pros

    Great company to work with. Very friendly and positive work environment. If you are a software engineer and love to work on latest integration or front end technologies, this is the place. Great place to learn new technologies in an exciting banking domain. They have a great product for financial institutions and the company has a clear vision for taking this product to the next level.

    Cons

    I do not see any Cons as of now

    Advice to Management

    Keep the positive culture in the company at all times


  6. Helpful (2)

    "good idea but not all there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook

    Pros

    very good technology and vision of what they want to do

    Cons

    too much of a custom coding site. lack of technical support. not much work life balance. poor hiring choices. can't seem to get their act together.


  7. Helpful (3)

    "Backbase in Atlanta is Growing!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Recruiter in Atlanta, GA
    Current Employee - Technical Recruiter in Atlanta, GA
    Recommends

    I have been working at Backbase full-time (Less than a year)

    Pros

    The company is really focused on building a great company culture. They don't want to tell you they are great company like so many companies do. They want you to tell them how they can help you be great.

    Cons

    Nothing to report at this time.

  8. Helpful (5)

    "Great Experience to work for a growing company with vision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Atlanta, GA
    Current Employee - Senior Consultant in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Backbase full-time (Less than a year)

    Pros

    Entrepreneurial Spirit
    You get an "A" for effort
    You are given license to learn, grow and challenge yourself
    You have the opportunity to make a "good" product, processes and practices "Best of Breed" in the Global Portal Market
    Come grow with us!

    Cons

    Recognition of structure, clear plan and strategy needed (we are working in it)
    More interactive communication from management to worker bees is needed (we are working on it)
    Reorganization of some who are in management positions whose skills would be better utilized in another capacity is needed

    Advice to Management

    See the Cons listed above


  9. Helpful (4)

    "They sell a great product, but poor management."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    No opinion of CEO

    Pros

    You have the opportunity to work in a global atmosphere and you can see the potential of growth in the company. Very flexible hours as long as you get your work done.

    Cons

    The management always changes directions and focus of the company once every five minutes. There is lack of communication with the rest of the company.

    Advice to Management

    You need to be more people-oriented. Have a focus and direction of the company and keep it and make sure to communicate this to the rest of the company.


  10. Helpful (1)

    "Lack of strategy and very siloed business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Backbase full-time

    Pros

    - Big ambitions and vision for the product and client list
    - Some incredibly talented people across a number of teams
    - Great culture (and office) in Amsterdam

    Cons

    - No clear strategy or shared vision
    - Siloed regional offices
    - Not a collaborative culture internally within some teams / projects
    - Lack of support for career progression
    - Poor renumeration

    Advice to Management

    - Define and share a strategy and plan to actually make it happen with the business
    - Be more visible in regional offices and ensure the problems there are being addressed


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