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Bandwidth Reviews
Updated Nov 29, 2023
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Found 392 of over 416 reviews
68% Recommend to a Friend
62% Approve of CEO
Found 389 of over 416 reviews
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Recommend to a Friend
Approve of CEO
David Morken
261 Ratings
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What people are saying about Bandwidth
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On Glassdoor, you can share insights and advice anonymously with Bandwidth employees and get real answers from people on the inside.
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "a free PTO day to be an activist in whatever you believe in, amazing coworkers and teams that care about your personal life if you express issues." (in 9 reviews)
Cons
- "Typical of a growing company the communication and alignment around strategy is a challenge, but one that is being addressed by management." (in 20 reviews)
- "I was barely making ends means with a well below average salary for this area and market." (in 14 reviews)
- "The CEO just announced return to office 5 days a week no exceptions for all employees with very little heads up." (in 13 reviews)
Ratings by Demographics
This rating reflects the overall rating of Bandwidth and is not affected by filters.
- 5.0Nov 29, 2023ManagerCurrent Employee, more than 5 yearsRaleigh, NC
Pros
The people are great, the health care is insanely good. The gym and preschool on site is convenient to give you a good work/life balance. I enjoy my work and team, and get to go home to my family and not be stressed about work at 11 pm or the weekends.
Cons
I like being in the office but if you're looking for remote work, this isn't the place for you. Pay is average-fair, for the area, especially tech, and there's limited stock options.
- 4.0Nov 29, 2023Sales Development Representative (SDR)Former EmployeeRaleigh, NC
Pros
Good benefits, but a lot are family oriented that I don't see as a recent grad
Cons
lower pay than competiors in the space
- 5.0Nov 6, 2023Anonymous EmployeeCurrent Employee
Pros
Bandwidth has a good culture and good benefits, and I really like the people I work with. In my experience, I've had supportive managers that promote growth opportunities from an experience, upper management exposure, and salary perspective. It's also on a new campus with a lot of great amenities.
Cons
Very technical market/products to understand. The organization is very hierarchical with some top-down decisions. There's also a lot of hypocrisy with workers required to be in-person, but many exec and upper management roles are remote.
- 5.0Nov 27, 2023Account ExecutiveCurrent Employee, more than 1 yearAustin, TX
Pros
People, atmosphere, compensation and opportunity
Cons
Trying to find one and can't
- 5.0Sep 3, 2023Anonymous EmployeeCurrent Employee, more than 1 yearRaleigh, NC
Pros
Your success depends on what you put in. You get to work with exciting technology to build out robust products. Option to move between teams and projects if you are in good standing. The option for 90 minute workout lunches as long as you meet work commitments. Great benefits compared to industry. New HQ has great amenities with access to greenways and trails.
Cons
In office with no WFH (very very limited flexibility). It’s really hard work sometimes. Teams balance heavy workloads but relative to the industry it’s still within reason. Compensation could be higher. The Raleigh HQ Bandwidth experience differs from other locations.
- 3.0Oct 24, 2023Anonymous EmployeeFormer Employee, more than 1 year
Pros
Fully covered insurance- huge win at a corporate employer. The majority of my team was incredibly talented and supportive (though quite a few of those have since left the company). The "Bandwidth vibe". I love the colors, the creativity, the teleponies, overall the brand was something you don't find at other companies.
Cons
2 of my 3 leaders were inconsiderate, manipulative, micromanagers. Their teams are crumbling and leaving in droves and nobody above them seems to realize that THEY are the problem. Returning 9-5, M-F with almost no flexibility was a huge mistake for this company. I know not every person has this experience, which is another issue. It depends on the manager how you're treated. Type of managers that would question you if your Slack bubble went away. Also.. requiring such a strict RTO is absurd considering people are still currently being hired for remote roles. Complete lack of trust in their employees who are all some of the best I've had the pleasure to work with. Everyone *specifically in the marketing department* goes above and beyond whenever they can. I can't think of one person that would slack off or try to pass off work. Compensation relatively low even with the covered benefits. I left for a different company in a similar role and got nearly a $20k raise.
8 - 4.0Jun 1, 2023Software Developer IICurrent Employee, less than 1 yearRaleigh, NC
Pros
1. They care about your overall health 2. Outside of being on call there is respect for your life outside work and encouragement for a healthy lifestyle 3. At least for a developer there are small teams which means you get to do interesting things 4. The free health insurance is super nice
Cons
1. Not always the most honest. They swore up and down no layoffs but a couple of teams were laid off without a company announcement. I was told I would be hybrid and they only gave me a couple days to sign the offer letter. Then they switched to it being fully in the office. 2. Huge emphasis on sales. This is actually good for the company I think, but it is a bummer when you aren't in sales and they tell you about all the trips and fun things the sales teams get to do. 3. Although generally very emphatic about moral business, they do send a large portion of the political text messages if you have a problem with that. 4. Very low merit increases.
2 - 5.0Oct 23, 2023Sales Development Representative (SDR)Current EmployeeRaleigh, NC
Pros
Benefits and commission incentives, work environment/colleagues, 90 minute workout lunches
Cons
How long it takes to move up in SDR program. Stuck in the same role because of "promotion freezes"
- 4.0Aug 7, 2023Principal Software EngineerCurrent Employee, more than 1 yearChicago, IL
Pros
People are great, including managers who seem to care about peoples' mental health and job outlook.
Cons
Projects are started and then abruptly terminated just when gaining momentum, which comes across as a lack of planning or strategy. Was hired to lead a specific project but then it was summarily canceled. Also, share prices really tanked and I feel like we don't know the real reasons why - they sugar coat it somewhat. Should we be worried?
2 - 1.0Oct 31, 2023Anonymous EmployeeFormer Employee
Pros
New building is very nice
Cons
Depending on the department, there is confusion and swirl about goals and execution of work. There is not enough staff for the work needed.
4
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Bandwidth Reviews FAQs
Bandwidth has an overall rating of 3.8 out of 5, based on over 416 reviews left anonymously by employees. 68% of employees would recommend working at Bandwidth to a friend and 58% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.
68% of Bandwidth employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Bandwidth 4.0 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Bandwidth to be career development, senior leadership, benefits and the cons to be management, compensation.
