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Bandwidth

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Bandwidth

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Bandwidth Reviews

Updated Nov 29, 2023

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Found 392 of over 416 reviews
3.8
68% Recommend to a Friend
Bandwidth Co-Founder and CEO David Morken
62% Approve of CEO

Found 389 of over 416 reviews

3.8
68%
Recommend to a Friend
62%
Approve of CEO
Bandwidth Co-Founder and CEO David Morken
David Morken
261 Ratings

What people are saying about Bandwidth

Tech

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Great benefits covered by company.(in 73 reviews)
  • "great people and developers(in 48 reviews)
  • "Excellent work/life balance.(in 25 reviews)
  • "a free PTO day to be an activist in whatever you believe in, amazing coworkers and teams that care about your personal life if you express issues.(in 9 reviews)
Cons
  • "Typical of a growing company the communication and alignment around strategy is a challenge, but one that is being addressed by management.(in 20 reviews)
  • "low pay and tried to make up for it with worthless 'benefits'(in 19 reviews)
  • "Upper management is arrogant.(in 14 reviews)
  • "I was barely making ends means with a well below average salary for this area and market.(in 14 reviews)
  • "The CEO just announced return to office 5 days a week no exceptions for all employees with very little heads up.(in 13 reviews)

Ratings by Demographics

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This rating reflects the overall rating of Bandwidth and is not affected by filters.

    1. 5.0
      Nov 29, 2023
      Manager
      Current Employee, more than 5 years
      Raleigh, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people are great, the health care is insanely good. The gym and preschool on site is convenient to give you a good work/life balance. I enjoy my work and team, and get to go home to my family and not be stressed about work at 11 pm or the weekends.

      Cons

      I like being in the office but if you're looking for remote work, this isn't the place for you. Pay is average-fair, for the area, especially tech, and there's limited stock options.

      1. 4.0
        Nov 29, 2023
        Sales Development Representative (SDR)
        Former Employee
        Raleigh, NC
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Good benefits, but a lot are family oriented that I don't see as a recent grad

        Cons

        lower pay than competiors in the space

      2. Join the Bandwidth team
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        1. 5.0
          Nov 6, 2023
          Anonymous Employee
          Current Employee
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Bandwidth has a good culture and good benefits, and I really like the people I work with. In my experience, I've had supportive managers that promote growth opportunities from an experience, upper management exposure, and salary perspective. It's also on a new campus with a lot of great amenities.

          Cons

          Very technical market/products to understand. The organization is very hierarchical with some top-down decisions. There's also a lot of hypocrisy with workers required to be in-person, but many exec and upper management roles are remote.

          1. 5.0
            Nov 27, 2023
            Account Executive
            Current Employee, more than 1 year
            Austin, TX
            Recommend
            CEO Approval
            Business Outlook

            Pros

            People, atmosphere, compensation and opportunity

            Cons

            Trying to find one and can't

            1. 5.0
              Sep 3, 2023
              Anonymous Employee
              Current Employee, more than 1 year
              Raleigh, NC
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Your success depends on what you put in. You get to work with exciting technology to build out robust products. Option to move between teams and projects if you are in good standing. The option for 90 minute workout lunches as long as you meet work commitments. Great benefits compared to industry. New HQ has great amenities with access to greenways and trails.

              Cons

              In office with no WFH (very very limited flexibility). It’s really hard work sometimes. Teams balance heavy workloads but relative to the industry it’s still within reason. Compensation could be higher. The Raleigh HQ Bandwidth experience differs from other locations.

              1. 3.0
                Oct 24, 2023
                Anonymous Employee
                Former Employee, more than 1 year
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Fully covered insurance- huge win at a corporate employer. The majority of my team was incredibly talented and supportive (though quite a few of those have since left the company). The "Bandwidth vibe". I love the colors, the creativity, the teleponies, overall the brand was something you don't find at other companies.

                Cons

                2 of my 3 leaders were inconsiderate, manipulative, micromanagers. Their teams are crumbling and leaving in droves and nobody above them seems to realize that THEY are the problem. Returning 9-5, M-F with almost no flexibility was a huge mistake for this company. I know not every person has this experience, which is another issue. It depends on the manager how you're treated. Type of managers that would question you if your Slack bubble went away. Also.. requiring such a strict RTO is absurd considering people are still currently being hired for remote roles. Complete lack of trust in their employees who are all some of the best I've had the pleasure to work with. Everyone *specifically in the marketing department* goes above and beyond whenever they can. I can't think of one person that would slack off or try to pass off work. Compensation relatively low even with the covered benefits. I left for a different company in a similar role and got nearly a $20k raise.

                8
                1. 4.0
                  Jun 1, 2023
                  Software Developer II
                  Current Employee, less than 1 year
                  Raleigh, NC
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  1. They care about your overall health 2. Outside of being on call there is respect for your life outside work and encouragement for a healthy lifestyle 3. At least for a developer there are small teams which means you get to do interesting things 4. The free health insurance is super nice

                  Cons

                  1. Not always the most honest. They swore up and down no layoffs but a couple of teams were laid off without a company announcement. I was told I would be hybrid and they only gave me a couple days to sign the offer letter. Then they switched to it being fully in the office. 2. Huge emphasis on sales. This is actually good for the company I think, but it is a bummer when you aren't in sales and they tell you about all the trips and fun things the sales teams get to do. 3. Although generally very emphatic about moral business, they do send a large portion of the political text messages if you have a problem with that. 4. Very low merit increases.

                  2
                  1. 5.0
                    Oct 23, 2023
                    Sales Development Representative (SDR)
                    Current Employee
                    Raleigh, NC
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Benefits and commission incentives, work environment/colleagues, 90 minute workout lunches

                    Cons

                    How long it takes to move up in SDR program. Stuck in the same role because of "promotion freezes"

                    1. 4.0
                      Aug 7, 2023
                      Principal Software Engineer
                      Current Employee, more than 1 year
                      Chicago, IL
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      People are great, including managers who seem to care about peoples' mental health and job outlook.

                      Cons

                      Projects are started and then abruptly terminated just when gaining momentum, which comes across as a lack of planning or strategy. Was hired to lead a specific project but then it was summarily canceled. Also, share prices really tanked and I feel like we don't know the real reasons why - they sugar coat it somewhat. Should we be worried?

                      2
                      1. 1.0
                        Oct 31, 2023
                        Anonymous Employee
                        Former Employee
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        New building is very nice

                        Cons

                        Depending on the department, there is confusion and swirl about goals and execution of work. There is not enough staff for the work needed.

                        4
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                      Bandwidth Reviews FAQs

                      Bandwidth has an overall rating of 3.8 out of 5, based on over 416 reviews left anonymously by employees. 68% of employees would recommend working at Bandwidth to a friend and 58% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Bandwidth employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Bandwidth. This rating has decreased by -1% over the last 12 months.

                      68% of Bandwidth employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Bandwidth 4.0 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at Bandwidth to be career development, senior leadership, benefits and the cons to be management, compensation.

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                      Glassdoor has 416 Bandwidth reviews submitted anonymously by Bandwidth employees. Read employee reviews and ratings on Glassdoor to decide if Bandwidth is right for you.