Best and Less Reviews | Glassdoor

Best and Less Reviews

Updated February 15, 2017
16 reviews

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Full-time Part-time

2.6
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Rodney Orrock
1 Rating

16 Employee Reviews

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  1. "Best & Less is good enough, but I wouldn't recommend it for an extended period of time."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in Merrylands (Australia)
    Current Employee - Sales Assistant in Merrylands (Australia)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    With nearly three years experience working as a sales assistant in Best & Less I've gained lifelong friends and worked with some exceptional people; granted there were some unpleasant coworkers at times. Since this was my first job I gained independence and confidence in myself out in the world and within the everyday tasks of the job.
    Some managers listen to our concerns and feedback and treat us with respect and dignity.
    There are always fun times at Best & Less, at the end of the day its a blast to be around so many like-minded and open coworkers.
    Overall it's been an enjoyable time for me at Best & Less, but I wouldn't recommend it for more than 2 years.

    Cons

    Management does consistently change, and there is quite some secrecy about it for a time before its revealed but overall most managers that we've had have been great.
    Other managers of the past were horrible people and don't deserve to be employed at all, disrespectful and putting people down.
    There are little to no opportunities to rise in the company, your job is the job you were given from the start and you have just one department that you're responsible for; some people enjoy the familiarity, I, on the other hand, do not, and would've liked to see myself be challenged and tried in new roles and opportunities, after time I've decided to stop asking.


  2. "Great Team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best and Less full-time

    Pros

    Good team of people, fun atmosphere and good easy location

    Cons

    no career progression, no flexibility with working from home if needed, no progression with gaining certificates or doing more specific training


  3. "Don't bother working here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Perth, Western Australia (Australia)
    Former Employee - Anonymous Employee in Perth, Western Australia (Australia)
    Doesn't Recommend
    Negative Outlook

    I worked at Best and Less full-time (More than a year)

    Pros

    - In store team
    - No uniform
    - Hour long lunch break

    Cons

    - This company measures your efficiency. Everyday you are required to write down exactly what you have done in a day (then they post your results on a board in the staff room)
    - You have no freedom of choice. You have to abide by the Visual Merchandise guide even if it means not having stock on the shop floor which is ridiculous
    - You have "bestie way* calls which requires you to walk around and approach all customers in store and say hello and ask if they need a hand (you need at least two every hour)
    - You have to check all customers’ bags at the registers
    - Severely understaffed for the amount of work that is required

    Advice to Management

    - Allow staff the freedom to make their own decisions with their stores departments. They know it best and can sell it much better then how VM guide instructs.
    - Upper management does have a big effect on all staff members.
    - Get rid of bag checks at the registers


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  5. "It's great!! 10/10 would recommend"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Assistant
    Current Employee - Retail Assistant
    Recommends

    Pros

    I just started working at Best and Less last month and I love how they treat everyone. As a person of color (Asian) I really do get insecure and scared that other people might treat me badly because of my ethnicity and my physical appearance but Best and Less holds up to its promise of being a friendly and diverse working environment.

    Cons

    Tbh, I see no flaw at the moment. It's just great.

    Advice to Management

    Keep up the fair judgment and great work everyone! :)


  6. "A terrible experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management
    Former Employee - Management
    Doesn't Recommend
    Negative Outlook

    Pros

    New CEO is friendly and has time for everyone. Salary was competitive.

    Cons

    This was the worst experience in my career to date. Shocking senior leaders, a serious review is needed if there is any hope for the business. Bullying and politics is rife, awful kitchen facilities and company spirit is laughable.

    Advice to Management

    Carefully review the performance and job descriptions of your management and SLT


  7. "Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Absolutely none worst place ever

    Cons

    Don't even bother politics between state managers and no communication

    Advice to Management

    Too much politics was better as a customer and now can't even look at Best and less, employ capable people get rid of old crap


  8. "Used to be a great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Sydney (Australia)
    Former Employee - Store Manager in Sydney (Australia)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Best and Less full-time (More than 10 years)

    Pros

    Built great retail skills.
    Met some great life long friends.
    Good entry level to introduce someone into retail.
    Was a great place to learn management skill when there were great managers.

    Cons

    Poor senior leader team after 2013.
    Business does not want to understand its place in the market. Aiming to be higher market than what the business actually is.
    Be great at what the bnl customers want and expect. Good clothing , underwear and homewares at low prices. You are not or ever will be a boutique business.
    Embrace cheap be great at it.

    Advice to Management

    See above comment. Was a great business that still has potential to be great again. Re-think your market strategy stop wasting money.


  9. "Rude Bosses"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Sales Assistant
    Former Employee - Sales Assistant
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best and Less (More than 3 years)

    Pros

    Good Pay
    Easy job
    Great customers

    Cons

    Lack of hours sharing
    Horrible bosses
    Budget focused
    Dont care about employees

    Advice to Management

    Pick up your act and treat your employees right


  10. "Great work"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Corporate culture and friendly team environment

    Cons

    Turnover and unappreciation of staff often occurs.


  11. "An opportunity to learn essential team building skills as well as obtaining a strong customer focus"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    learning essential retail skills whilst working with a positive team of employees

    Cons

    Removing rubbish and cardboard after unpacking stock - never a fun task



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