BioTelemetry reviews

3.0

42% would recommend to a friend

(244 total reviews)

Joseph H. (Joe) Capper

60% approve of CEO

41% positive business outlook

BioTelemetry has an employee rating of 3.0 out of 5 stars, based on 244 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BioTelemetry employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

244 reviews
1.0
Feb 28, 2020
Recommend
CEO approval
Business Outlook

Pros

A position within this company is ok for short term, entry level experience in the clinical research field. Working here is also a way to create valuable connections in the field. Once a couple years pass, you will be in a better position to move on a to a competitor with better pay, benefits, advancement opportunities, and overall work environment.

Cons

The environment here can feel very toxic. Regardless of the what impression is relayed to candidates during interviews, there is a very high turnover rate within the company due to weak pay/benefits, inexperienced/unprofessional management team, low advancement opportunities, and poor treatment of employees. When looking through job boards, you will see there are always openings at this company due to the company's inability to retain employees. Most of the people that make it into management are coincidentally related to the VP and seem to be the same group of people that land every promotion, nearly eliminating advancement opportunities for anyone else outside of this chosen group. As a Project Manager, you will find yourself working 60-70 hours a week to try and keep up with your workload. Part of this is due to a severe imbalance in terms of how work is assigned to Project Managers but the bulk of the time spent trying to keep up with workload is due to outdated systems that do not work - most of the work done is extremely manual and Excel based. This leads to errors, wasted time, and unreliable data. After spending your 60+ hours a week trying to keep up, you will then meet managers that pick apart the work done to compile monthly metrics that are highly unreasonable and unattainable. For the last few years, the company has been constantly 'restructuring' which had led to the same small group of employees repeatedly being promoted while all other overworked employees are either laid off or left in the same entry level positions and expected to pick up the slack. If you do make it to the interview process, be prepared for multiple interviews held by the chosen few in the company that will paint a misleading and inaccurately positive picture of this company and will only choose you to move forward if you already know someone within the company or are young, white, and willing to work endless extra hours for as little money as possible and without any complaints or push back.

4.0
Jan 16, 2018
Recommend
CEO approval
Business Outlook

Pros

I've worked at LifeWatch for nearly fourteen years, which should say something about my opinion right there. We are currently in the middle of a merger, but I believe the pros and cons apply to both LifeWatch and BioTelemetry. * Great people. The overwhelming majority of my coworkers and managers have been rational, reasonable, and personable. * Good compensation. The benefits array is actually really good, as I've learned from watching some of my friends poke away at the job market. And under the latest executive administration, there was a push to align better with market salary rates, so I can honestly say I'm very pleased with my current overall compensation package. * Convenient location. I'm in the Rosemont headquarters office, and our location is right across from the airport, with immediate access to highways and trains. * Sense of purpose. LifeWatch does heart monitoring services, and it's really uplifting to get the occasional story about how our service, or occasionally specifically one of our technicians, saved a life. You don't get that in a lot of jobs. * Mobility within the company. The company has been really good with allowing people to move around within the company - I did this myself. Below the VP level, they're also rather good at promoting from within.

Cons

Most of the cons are just part of the package, but there are some particular items relevant to the ongoing merger. * Schedule. Most departments are a normal 8-5 or a bit flexible, but we're a 24/7/365 facility, which means there are overnight shifts for technicians to keep working those ECGs, and on-call shifts for IT to support them. It's not really bad, it's just how it is. * Terminations. Layoffs and firings aren't usually particularly frequent, but when they do happen, they can be very abrupt. The company needs to protect patient information, so they don't generally risk retaliation by terminated employees; if the company is letting someone go, they will usually be walked out of the building immediately after being notified, and someone else will be cleaning out their desk or office. It's harsh, but it's understandable. That said... * Communication. Communication wasn't really ever a strong point of this company, though that did significantly change under Dr. Rietiker and his team. There were town halls, a clear vision, and honesty about when there might be layoffs. It was very refreshing. However, I can't say it's being maintained during the merger. Officially, we are now part of BioTelemetry. The communication about the details of that process has been hit or miss. There have been several rounds of layoffs, including the sudden loss of high-level managers, with no explanation or even notification from the transition team or C-suite. We've received emails about new organizational changes, but only the positives. In a situation like this, the communication about the negatives should be just as clear. It hasn't been as of yet, and it's been fairly unnerving.

4.0
Jan 4, 2018

BioTel

Recommend
CEO approval
Business Outlook

Pros

Good people at the site where I worked in San Diego. Lots of interaction among departments. Site management encouraged communication among departments. Effective communication within each department was evident.

Cons

Not enough visibility from Headquarters since the site was so far away from the Main Base located outside Philadelphia. Exit process was extremely uncomfortable since no prior notice was given before departure was executed.

Viewing 1 - 3 of 244 Reviews

Glassdoor has 260 BioTelemetry reviews submitted anonymously by BioTelemetry employees. Read employee reviews and ratings on Glassdoor to decide if BioTelemetry is right for you.