Bouclair Reviews | Glassdoor

Bouclair Reviews

Updated June 21, 2017
34 reviews

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Full-time Part-time

2.2
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Bouclair President Peter Goldberg
Peter Goldberg
11 Ratings

34 Employee Reviews

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  1. Helpful (1)

    "Customer service representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Pointe-Claire, QC (Canada)
    Current Employee - Customer Service Representative in Pointe-Claire, QC (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bouclair part-time (Less than a year)

    Pros

    Very fun staff. Everyone got along for the most part. That is about it. Trying to find things to write here, but there really isn't much.

    Cons

    Working on every weekend and evening.
    The manager of the call centre schedules unfairly.
    They are thinking of implementing split shifts (Come in for 3 hours in the morning, leave and then come back later for another 3 hours)
    Unrealistic expectations.

    Advice to Management

    It would be nice for management to start caring about their employees. Often times, you feel more like a number to them than a person. The CEO wants to open the call centre until midnight when there really is no demand for it, but is doing it because he wants to.


  2. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bouclair full-time (More than a year)

    Pros

    Depends on the team you have on hands.

    Cons

    Communications. Prices going way up compared to quality. No respect of its own policies.


  3. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Toronto, ON (Canada)
    Former Employee - Sales Associate in Toronto, ON (Canada)

    Pros

    Good team, friendly manager, flexible hours if part-time

    Cons

    No vacation until a year , employee discount is not good, too much heavy lifting, too much work for min wage

    Advice to Management

    Hire more people in each department


  4. Helpful (3)

    "my perspective"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bouclair (More than 3 years)

    Pros

    Discount on regular priced merchandise. Interesting clientele and product. Fast paced environment

    Cons

    No direction. No feedback on your work. Pay wages are not competitive. In stores you are literally given more work then humanly possible to accomplish. Lack of sufficient training. You are told to focus on clients all the while being given 25-50 pages of visual changes once a week. No confidence in most products. Promoting from within is rare and only done out of sheer desperation. Insane turn over rate to the point where hr no longer advises staff when people leave as it was bad for work morale.

    Advice to Management

    Respect the loyal and hardworking employees you have and try to lead instead of managing. Happy employees = good business.


  5. "pretty good for a student"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Vaudreuil-Dorion, QC (Canada)
    Current Employee - Retail Sales Associate in Vaudreuil-Dorion, QC (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    great team and manager, good balance between school and work, always had fun with clients looking for home items

    Cons

    sometimes felt overworked and felt like i had to stay back alot alot of change in the team i worked with high turnover rate

    Advice to Management

    provide team with more positive feedback


  6. Helpful (1)

    "Lack of direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    People are good to work with
    Customers are good
    Discount is nice to have

    Cons

    No direction at all
    No prioritization at all
    No organization at all
    Incompetent managers


  7. Helpful (1)

    "love and hate relationship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Quebec, QC (Canada)
    Current Employee - Anonymous Employee in Quebec, QC (Canada)

    Pros

    Trimester bonus if sales are made.nice products. Stay busy so time flies. Guaranteed hours. Dsm change every month so basically have no one on your back.

    Cons

    No hours to give employees but they anticipate too much work to be done. Customer service, markdowns, cash, visual,cutting blinds,werkly truck,emails and administration work usually all with 2 people on the floor. Managers get paid by salary so all the overtime you do its volunteer work. New managers and assistants get paid more then older ones and they refuse to equalize your salary. Example old manager gets paid 34000 a year and new one will make 41000. It happens all the time and barely anything to do with experience

    Advice to Management

    New managers coming in...bravo you will make the big bucks. Just make sure you have no social life


  8. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Bouclair part-time

    Pros

    25% off Bouclair products, 10% of Atelier

    Cons

    no guaranteed hours, antiquated pos system, expectation to do a lot of extras for next to no compensation

    Advice to Management

    Sales Associates are not given enough training! The orientation needs a LOT of work instead of just going over a Visual Plan Binder.


  9. Helpful (2)

    "Senior Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Bouclair part-time

    Pros

    -some nice coworkers
    -visual tasks can occasionally be fun (however you will get bombarded with them)

    Cons

    -minimum wage
    -no real advancement opportunities
    -short shifts and not many hours
    -not much flexibility of shifts among keyholders
    -unprofessional and disrespectful store managers at some locations
    -no benefits
    -Constant promo setups every week that are often time consuming and so small and fiddly that they lack impact
    -Constant rearrangement of visual tasks

    Advice to Management

    I wish that Store Managers were better trained to act more professionally with their staff.


  10. Helpful (2)

    "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Guelph, ON (Canada)
    Current Employee - Sales Associate in Guelph, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bouclair part-time

    Pros

    Flexible schedule, friendly customers that often come to store, helping others to decorate and being creative. Can book days off if need be in advance, to balance other job or school.

    Cons

    Negative environment, condescending manager, hideous aprons, repetitive music, key holders work much harder and do much more than our manager & don't get paid enough for all their work.

    Advice to Management

    Haven't any of you realized yet why there is high turnover here?! Girls continuously quit! And good employees too. Our manager lacks people skills, he is condescending and makes many feel uncomfortable. Why is he a manager?? This place is uncomfortable. And how can anyone take me seriously in this hideous apron? Not to mention the name tag around the neck. Oh yes & why don't you try working to the same music album over and over and see if you don't feel like you are going crazy?! Do any of you care about good employees? No motivation anymore for this place. It is sad.


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