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Brightree

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Brightree Reviews

Updated Jul 30, 2021

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Found 142 of over 146 reviews

3.8
73%
Recommend to a Friend
89%
Approve of CEO
Brightree President and CEO Matt Mellott
Matt Mellott
40 Ratings
Pros
  • "Two work-from-home days a week once HQ moves to Peachtree Corners (don't know the feeling yet but the policy itself is a pro)(in 9 reviews)

  • "Fast Paced Results Oriented Work Environment(in 8 reviews)

  • Cons
  • "fast paced and sometimes overwhelming(in 7 reviews)

  • "High Level of Stress and not a great work life balance(in 6 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Brightree and is not affected by filters.

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    1. 5.0
      Current Employee, more than 1 year

      Great place to work

      Jul 30, 2021 - Software Engineer in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team mates, purposeful vision and fast paced environment. The leadership listens to all folks and we are empowered to work on great things

      Cons

      There really isn’t much con but it a a far drive from where I live and when offices open back up it will be a long drive again

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    2. 4.0
      Current Employee, less than 1 year

      Fantastic Growing Company

      Jul 22, 2021 - Sales Consultant in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team, Great Managers, Good commission structure, always looking to improve, consistently growing, great customer service, FANTASTIC benefits

      Cons

      teams are kind of compartmentalized with communications, sometimes it takes a few attempts to find out who you need to reach out to things about. The implementation team is terrible- Completely inflexible, hard to work with (interdepartmentally, at least), rude and condescending and overall just a general nightmare. Communicating with them is hard because they consistently respond to threads out of order and make things more confusin than they need to be. They consistently make it harder for other teams to do their jobs and seem very complacent in their roles. They have no desire to grow or adjust processes and only seemed to be interested in doing the bare minimum for their role. They often tried to pass responsibilities onto my plate because it was evident that it was something they weren't interested in or just didn't want to do but ultimately IS their responsibility. Very, VERY frustrating to deal with and treat all questions as an inconvenience to them and make you feel as though ANY question you ask them is a "stupid question" on tone and attitude alone. They come off as a catty girl club that if you're not on their good side, they definitely talk smack about you. Long term, it feels like this will be a general obstacle that will need to be overcome.

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    4. 5.0
      Current Employee, more than 3 years

      Great Company!

      Jul 27, 2021 - Anonymous Employee in Peachtree Corners, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing team, passionate about serving our customers. The R & D team has a robust SDLC, and good engineering staff.

      Cons

      Would like to make more progress on things like CI / CD and automation. We've started, but would like to go faster.

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    5. 5.0
      Current Employee, more than 3 years

      Great, innovative company!

      Jul 20, 2021 - Solution Consultant in Lawrenceville, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Small company feel with a huge footprint. Cutting edge technology and innovation that is changing the DME industry.

      Cons

      Siloed structure creates some internal challenges.

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    6. 5.0
      Current Employee, more than 3 years

      Great company who truly cares about their employees

      Jul 12, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The interaction with leadership and overall office environment

      Cons

      I can happily say that I haven’t experienced any cons

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    7. 4.0
      Current Employee

      Great during Covid

      May 5, 2021 - Current Employee in Peachtree Corners, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      We have been working remotely since March 2020 - They are very good at the work life balance.

      Cons

      Communication is not there. The departments act like "clicks" and don't really talk with each other or get to know how we could help each other. The higher up managers walk around like they are Gods and really don't try to get to know anyone.

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      2 people found this review helpful
    8. 4.0
      Current Employee, more than 1 year

      Overall good company

      May 25, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible hrs and good manager

      Cons

      Lack of training for beginners

      1 person found this review helpful
    9. 5.0
      Current Employee, less than 1 year

      Great company culture, great place to work

      Apr 30, 2021 - Senior Manager, Marketing in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      company culture, benefits, holidays, work/life balance, work from home policy

      Cons

      No cons, Brightree is committed to creating a great work environment

      1 person found this review helpful
    10. 5.0
      Former Employee

      Great Company

      Mar 19, 2021 - Account Executive in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Awesome company to work for long term.

      Cons

      I have no negative comments on working there.

      1 person found this review helpful
    11. 4.0
      Former Employee, more than 1 year

      Good Company to work for

      Feb 22, 2021 - Data Integration Specialist in Louisville, KY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Worked from home 100% of the time

      Cons

      Didn't feel like a team setting

      1 person found this review helpful
    Viewing 1 - 10 of 142 Reviews

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