Brightree Reviews

Updated Aug 8, 2020

To filter reviews, or .
3.6
70%
Recommend to a Friend
86%
Approve of CEO
Brightree President and CEO Matt Mellott
Matt Mellott
25 Ratings
Pros
  • "Two work-from-home days a week once HQ moves to Peachtree Corners (don't know the feeling yet but the policy itself is a pro)(in 8 reviews)

  • "Fast Paced Results Oriented Work Environment(in 8 reviews)

Cons
More Pros and Cons
  1. COVID-19

    "Found at last - Ideal Employer!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Peachtree Corners, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brightree full-time for less than a year

    Pros

    Rampant competency at all levels of management. Still growing and thriving during lockdown. Significant role in ResMed's growth strategy. Great long-term commitment.

    Cons

    In the product development area, salaries can be well below market. Trading fees on ESPP almost totally eat up the gains you are given in lieu of salary. Some older technologies being used because the product is mature and stable. If you are looking for a short-term role to add some acronyms to your resume, move on.

    Continue reading
  2. "Horrible"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Intake Specialist in Salem Oaks, WI
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Brightree full-time for more than 8 years

    Pros

    401k Health insurance Stock plan Good hours Remote work

    Cons

    They treat employees like crap

    Continue reading

  3. "No growth opportunities"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Peachtree Corners, GA
    Doesn't Recommend
    Neutral Outlook

    I worked at Brightree full-time for more than 3 years

    Pros

    The CEO was a great guy. He wants the best for the company. However, I question some below him. Coworkers were amazing, met a lot of great people!

    Cons

    No growth opportunities, promotions are rare. If you want to move up you have to apply for the job and hope your manager won’t block you. Departments are very different. Some are ok and get month end lunches, however, mine was not, from the director down. Revenue is all that matters, it’s about how much revenue is your department bringing in? I felt like it was never really about improving patient care. They run skeleton crews, it’s constant heavy workloads. Training is basically a 90 day probationary period, if you don’t get it by then your canned. So you better be a quick learner! I didn’t realize how bad it was there until I actually worked for a great company.

    Continue reading
  4. "Great place to work until it was bought by RESMed"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Client Services Manager in Louisville, KY
    No opinion of CEO

    I worked at Brightree full-time for more than 3 years

    Pros

    Great team in client services

    Cons

    job security and upper management

  5. Helpful (1)

    "Great For Some"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Billing Specialist in Lawrenceville, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Brightree full-time for more than 3 years

    Pros

    Office Meals, Benefit Package, New Building

    Cons

    No work life balance. Several nights you could find kids in office while their parents were still working upwards to 10pm

    Continue reading
  6. "Stay away"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Payor Analyst in Paddock Lake, WI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Brightree full-time for more than 5 years

    Pros

    Possibility to work from home

    Cons

    Everything else is a con. There is no flexibility on work hours Pay is a joke Insurance is way too expensive Management is a joke as well. No one ever knows anything You don't get clear directions of how to do things. You have to google every question you have. If you can not find the answer then you are allowed to ask the lead who will most likely be too busy to answer and ultimately be told they not know the answer ... Job security... all positions are slowly but surely being sent to India.

    Continue reading
  7. "Great company with leaders who actually care"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brightree full-time for more than a year

    Pros

    The leadership has changed over the last few years and you can see the positive impact on the employees. The leaders are very transparent and providing the team with a view into where we are going and how we plan to get there. The new location is great for bringing a sense of community and collaboration. Love where we are going.

    Cons

    Include other function in recognization outside of sales. It takes a village.

    Continue reading
  8. "New Beginnings"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Lawrenceville, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Brightree full-time for less than a year

    Pros

    - New stack is here! Vue.js is now being used in a couple of teams, but not widely used yet. Cannot wait until it is - SDLC and scrum process is well-defined and structured, good documentation - Always striving to improve and being transparent about its own problems; apparently the company has had its fair share of problems before, but a lot have been fixed now - Two work-from-home days a week once HQ moves to Peachtree Corners (don't know the feeling yet but the policy itself is a pro) - Great compensation and benefits, good culture, diverse - continue the Social Committee-like occasion, props to those people

    Cons

    - Has to be mentioned since many people will agree and is expected - still reliant on old technology stack (ASP.NET Web Forms and VB.NET) - HQ being moved to Peachtree Corners (could be worse, at least it's still in Gwinnett and it's before 285)

    Continue reading
  9. "Tedious work but good pay"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sleep Coach 

    I worked at Brightree part-time for more than a year

    Pros

    Really good pay, good hours, and flexible schedule

    Cons

    The work gets a bit tedious

  10. Helpful (2)

    "Remote Customer Care Specialist"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brightree full-time for less than a year

    Pros

    Everyone is super nice and patient. Training with Kim was awesome and she had me prepared to be on my own in 1 week! Benefits and time off are good also.

    Cons

    Working 10:30am - 7:00pm Eastern time which I have never worked this late on a regular basis is taking some getting used to. A lot of information given to you on your first day so until you start your training you feel overwhelmed.

Found 120 reviews