Brookstone Reviews | Glassdoor

Brookstone Reviews

Updated March 11, 2019
528 reviews

Filter

Filter


2.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Steven Goldsmith
32 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
  • "great employee discount on products" (in 37 reviews)

  • "One pro is a good work environment" (in 26 reviews)

Cons
  • "sales goals that were somewhat unrealistic" (in 43 reviews)

  • "It all depends on upper management" (in 34 reviews)

More Pros and Cons

  1. "It's a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Boca Raton, FL
    Current Employee - Sales Associate in Boca Raton, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brookstone part-time (Less than a year)

    Pros

    Fun atmosphere, great working environment

    Cons

    Can be boring sometimes when the store isn't busy


  2. "Good"

    StarStarStarStarStar
    Current Employee - Key Holder
    Current Employee - Key Holder

    I have been working at Brookstone part-time

    Pros

    Good management good company

    Cons

    Non. Pay is low not many hours

  3. "Ok Job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brookstone part-time (More than a year)

    Pros

    Good Co-workers, flexible hours, fun atmosphere and products

    Cons

    No advancement, poor management, retail holidays


  4. "brookstone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Houston, TX
    Former Employee - Sales Associate in Houston, TX
    Recommends

    I worked at Brookstone part-time

    Pros

    good pay high pace environment

    Cons

    no cons really like i said good pay cool place to work at


  5. "Basic Sales and Retail Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Mission Viejo, CA
    Former Employee - Sales Associate in Mission Viejo, CA

    I worked at Brookstone part-time (More than a year)

    Pros

    They hire a lot of fun people, I loved my coworkers.

    Cons

    Low quality products, I had tons of returns shortly after buying because things broke down so fast.


  6. "Okay for some but not for me."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Second Assistant Manager in Newark, NJ
    Former Employee - Second Assistant Manager in Newark, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Brookstone part-time (More than 3 years)

    Pros

    Selling high end gadgets...what’s not to like?

    Cons

    Change of store management and bankruptcy combined changed an ok place into a toxic environment for go getters.

    Advice to Management

    Empower employees. Utilize their strengths. Motivation should be positive.


  7. "Stock Manager was the perfect job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    Pros

    no sales. work mostly by yourself

    Cons

    the store depends on you.

  8. "it was good while it lasted"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    good company, small stores, fun products,

    Cons

    bad communications, bad inventory, bad managment


  9. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Los Angeles, CA
    Former Employee - Store Manager in Los Angeles, CA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Brookstone full-time (More than a year)

    Pros

    Fun, energetic crewmembers. Promotion potential.

    Cons

    Way too many corporate, departmental, district and manufacturer meetings.

    Advice to Management

    Streamline training and allow for at-home internet, interactive training.


  10. "It was a rollercoaster place of employment. More good than bad."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Brookstone full-time

    Pros

    Worked with some great people, it was a fun environment with so much potential for more. Some great leaders with the company.

    Cons

    Tons of restructuring which effected morale. Not a lot of transparency from corporate leaving employees feeling uncertain frequently. Eventually closed all of the mall stores.

    Advice to Management

    Remember the people on the front lines that are fighting the battle for you. Invest in them, value them. Good people are the key.