Budget Direct reviews

2.8

30% would recommend to a friend

(40 total reviews)

19% positive business outlook

Budget Direct has an employee rating of 2.8 out of 5 stars, based on 40 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Budget Direct employee rating is 23% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

40 reviews
5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Welcoming atmosphere Made many accomodations due to illness great training

Cons

One member of senior management was a bit obstinate and pushed out a great team leader Customers are very expectant which is not a reflection on the business

5.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good culture, embodied by the genuine smiles and laughs throughout the day. Incentives to keep engagement steady for a potentially repetitive role in insurance. Helpful benefits like additional purchased leave. Current CEO announced a generous one-off payment to frontline staff to help with the cost of living.

Cons

Potentially repetitive role. Mainly office-based with limited WFH options.

1.0
Feb 4, 2026

Don’t do it

Recommend
CEO approval
Business Outlook

Pros

Nothing, they treat you like Crap

Cons

Nothing, please don’t work there, their kpis are unachievable. They prop you up in training then when you are assigned to A team you are Treated like Crap and no support. It’s an easy job to get but Don’t Do it!!!’

Viewing 1 - 3 of 40 Reviews

Glassdoor has 43 Budget Direct reviews submitted anonymously by Budget Direct employees. Read employee reviews and ratings on Glassdoor to decide if Budget Direct is right for you.