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Burrell Behavioral Health

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Burrell Behavioral Health

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Burrell Behavioral Health Reviews

Updated Oct 12, 2021

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Found 193 of over 193 reviews

3.2
60%
Recommend to a Friend
62%
Approve of CEO
Burrell Behavioral Health President and  CEO CJ Davis
CJ Davis
78 Ratings
Pros
  • "The company has a new CEO who is making changes which seem to be positive(in 10 reviews)

  • "The new administration has made it their goal to make this company "the best place to work and the best place to receive care"(in 6 reviews)

  • Cons
  • "Crushing amount of job responsibilities or low pay, your choice(in 13 reviews)

  • "Upper management is an absolute joke(in 8 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
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    Ratings by Demographics

    This rating reflects the overall rating of Burrell Behavioral Health and is not affected by filters.

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    1. 5.0
      Current Employee

      Awesome

      Sep 30, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Awesome awesome awesome awesome awesome

      Cons

      Nothing nothing nothing nothing nothing

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    2. 4.0
      Current Employee, more than 3 years

      Good people working for a good cause.

      Sep 24, 2021 - Senior Leadership 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Enjoyed working with the people at Burrell. For the most part, individuals across the team have a desire to help and serve people in the communities we are in.

      Cons

      Limited experience on the executive team. They are positive and good to work with but don't have a lot of corporate experience outside of Burrell.

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    3. 1.0
      Former Employee, more than 8 years

      stay away

      Oct 12, 2021 - Mental Health Counselor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      regular income on a biweekly basis

      Cons

      Low pay. Management is heavy handed, punitive, top down, critical, breeds discouragement in employees

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    4. 4.0
      Current Employee

      Lots of potential...

      Aug 30, 2021 - CERTIFIED PEER SPECIALIST in Columbia, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      We have a great environment and everyone is extremely welcoming and kind. Also there is always room to grow within the company.

      Cons

      There is a lack of direction or know how. Better training would be relevant.

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    5. 5.0
      Current Employee, more than 1 year

      A company whose leadership actually believes in and follows the mission

      Mar 6, 2021 - Mental Health Provider 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      This company actually knows, believes, and follows the mission: "Best place to work. Best place to receive care." Lots of internal services to refer clients to if needed - psychiatry, psychological testing, community- or school-based interventions, etc. Lots of grant funding and sliding fee scale to help clients access services. Great benefits Tons of student loan forgiveness options (PSLF, NHSC, Direct contributions, etc) Tuition reimbursement Yearly bonuses and incentives Amazing, forward-thinking company that puts in effort to figuring out what the community needs and developing programs to match those needs The CEO, CFO, and most of executive leadership are all trained mental health professionals (psychologists, counselors, etc) Incredibly dedicated to diversity and inclusion - They not only have a VP and an entire team dedicated to workplace inclusion, but they're expanding the team. "Be Well" Initiative - Live, agency-wide self-care events 3-5 times weekly to learn about a self-care topic, check in with each other, do a self-care activity, chat, discuss relevant social or community issues, etc. The "BEET" (Burrell Employee Engagement Team) - A whole team with staff representatives from all regions to hear and address employee concerns and develop initiatives to improve workplace culture, build employee engagement, and reduce turnover.

      Cons

      It's a big agency, so change can be slow sometimes. Opportunities for advancement exist, but aren't very clear (HR is actively working on this issue already)

      1 person found this review helpful
    6. 1.0
      Former Employee, more than 1 year

      The "Worst Place to Work and Receive Care"

      Mar 19, 2021 - Assistant Grant Manager in Springfield, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice coworkers who are overworked and underpaid and understand your struggles. Meaningful work that makes a difference in the lives of others.

      Cons

      Poor pay and benefits No room for raises or bonuses (more likely to have your job "reclassified" so they can pay you less) Poor benefits Unfair hiring/firing practices Poor management Negative atmosphere They promote inclusion, but I literally had a coworker tell me "if you were christlike, you would end up with a man one day" because I am an out and proud lesbian

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      3 people found this review helpful
    7. 4.0
      Current Employee

      Great Direct Leadership but Disconnect from Upper Management

      Jul 12, 2021 - Community Support Supervisor in Springfield, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Supportive direct leadership Opportunity for growth and advancement Great vacation time and good benefits Education opportunities

      Cons

      Pay is low for the industry Office politics Can be dangerous, going to meet unknown clients in their homes Disconnected from other departments

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    8. 4.0
      Current Employee

      Standard

      Jul 6, 2021 - Community Support Specialist in Columbia, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Burrell has a focus on its employees and frequently reviews employee satisfaction. Team communication can verify based on what your position is- but most supervisors are understanding and willing to help you with whatever you need

      Cons

      Poor interdepartmental communication, high caseloads

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    9. 3.0
      Current Employee, less than 1 year

      Good company, Bad Management

      Jan 21, 2021 - Client Access Representative in Springfield, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people are fantastic, and the overall environment can be amazing, if you are in the right department. The company truly does wish to help people and their community, which is very refreshing. It doesn't feel like a soulless corporation. The benefits are great by entry level standards.

      Cons

      Management is very slow to respond to issues. They refuse to fire or demote anybody, which in theory sounds merciful, but in practice means there there are some truly incompetent people in positions of authority, which causes entire departments to stagnate and devolve into utter chaos. The pay is "competitive", which means basically it is scarcely above the bare minimum they can get away with. As of next year, it will literally be below Missouri's minimum wage for entry level. Their refusal to purge or retrain incompetent people means that certain departments have a very high stress and toxic environment, which causes good workers to flee in terror, as the pay is not good enough to put up with the drama and rage of dealing with them.

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      2 people found this review helpful
    10. 4.0
      Current Employee, more than 10 years

      Great place to work and help local community.

      Jun 11, 2021 - Administrative Assistant in Springfield, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Sometimes a bonus or incentive if its been a good year financially for company.

      Cons

      Communication in/out departments could be better. Low pay, but may be getting updated market salaries this summer.

      Continue reading
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