Butler Medical Transport Reviews | Glassdoor

Butler Medical Transport Reviews

Updated Jun 27, 2019

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Found 30 reviews

2.2
StarStarStarStarStar
Rating TrendsRating Trends
40%
Recommend to a Friend
39%
Approve of CEO
Butler Medical Transport CEO William Rosenberg
William Rosenberg
5 Ratings
  1. "Not a bad company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - EMT-B 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Butler Medical Transport full-time

    Pros

    Pay. Plenty of Overtime opportunities

    Cons

    Can sometimes work later than shift

    Butler Medical Transport2019-05-28
  2. "Stay away!"

    StarStarStarStarStar
      Former Employee - EMT/Driver 

      I worked at Butler Medical Transport full-time for less than a year

      Pros

      Decent hourly pay comparable to other agencies in the areas they service.

      Cons

      Lack of appreciation for employees. Higher management lacks compassion for employees and patients. Care more about money than what is best for patient care. Make crews post in ambulances in unsafe areas and no A/C or heat in unit and units that break down frequently. They will not correct dispatchers that make stupid decisions rather than logical ones. And on and on!

      Butler Medical Transport2019-06-27
    • Helpful (1)

      "Not worth it at all"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - EMT-B in Gaithersburg, MD
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Butler Medical Transport full-time for less than a year

      Pros

      Average pay Plenty of hours Front line managers try their hardest but can only help you so much since they're already working 20 hours a day

      Cons

      Terrible trucks, no A/C in units, everything is always broken, no support from upper management. Just run the calls or else seems to be the motto around here Good luck trying to take time off Your mental health will suffer

      Advice to Management

      The senior management team needs to be gutted and removed. No vision, only operate with an iron fist. Shouldn't have let the Baltimore ops manager go

      Butler Medical Transport2019-06-14
    • Helpful (1)

      "If you got the right personality,"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - EMT-Basic/Diver 
      Recommends
      Positive Outlook
      Disapproves of CEO

      I have been working at Butler Medical Transport full-time for more than 3 years

      Pros

      -Scheduling has been consistent -Middle-management will listen to you -pay is good - it’s given me good experience When it comes to being a Interfacility transport EMT -Problems usually are resolved quickly -Company has a repair shop associate with it so things can be repaired with some regularity

      Cons

      - The trucks are a labor of love, A lot of them get used in abused and break down. - there is a widening gap between Crews and upper management that is causing discourse and a plummet in morale. - if you’re good and driven you will be worked to death if you don’t put your foot down. - expected to do a job without being given the tools necessary to complete it, this happens constantly.

      Advice to Management

      My advice to management would be this; Go on some shifts with us, Will R. take a ride along see what it is like on the street now. We don’t complain for our health most of our issues are valid. And stop implying that we are all lazy it’s extremely disconcerting to those who do bust their butts and this does not foster a culture of high-performance EMS. Take some communications and conflict Resolution classes...

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      Butler Medical Transport2019-04-18
    • "Management is (slowly) improving, much better job than a year ago"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Emergency Medical Technician in Gaithersburg, MD
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Butler Medical Transport full-time for more than a year

      Pros

      It's no longer a revolving door of managers, the current management team has actually been in their positions for a while. The new Director of Communications is really improving dispatch. Management is making an effort to understand what employees want, safety is being made more of a priority.

      Cons

      Trucks are still downtrodden, the mechanic shop is overwhelmed and understaffed, trucks aren't given proper care.

      Advice to Management

      Don't accept sub-par vehicle repairs, keep going in the direction you're going. You're getting there.

      Butler Medical Transport2018-06-02
    • "Not a bad gig, but few problems"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Emergency Medical Technician in Woodlawn, MD
      Recommends
      Positive Outlook
      Disapproves of CEO

      I have been working at Butler Medical Transport full-time for less than a year

      Pros

      -Pay & overtime -Managers are great -Most people you work with you will consider your family

      Cons

      -Upper level management is money hungry. -Equipment and ambulances hardly work -A few employees make it heck on Earth to go to work. Mean, aggressive, and just straight up not competent.

      Butler Medical Transport2018-06-01
    • "Do not work for this company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - EMT-B 
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Butler Medical Transport full-time for less than a year

      Pros

      Pros...Many positive experiences with patients and coworkers. Pay was ok for EMT-B but the BS in the company was not worth it.

      Cons

      Old and unsafe equipment and ambulance units. Dispatch was a nightmare, frequently pretended like they knew how to do your job and misguided you. Shifts ran 2-5 hours over 80% of the time.

      Advice to Management

      Coordinate better with one another and your employees, and listen to the employees complaints. Put money back into the company in the form of cleaner facilities and newer equipment.

      Butler Medical Transport2018-03-26
    • "A good place to get your foot in the door for Healthcare"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Billing Specialist in Owings Mills, MD
      Doesn't Recommend
      Negative Outlook

      I have been working at Butler Medical Transport for more than a year

      Pros

      I learned a lot about medical billing

      Cons

      They do not pay as well as others in the industry

      Butler Medical Transport2017-12-13
    • "Seek Employment Elsewhere"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - EMT in Beltsville, MD
      Doesn't Recommend
      Negative Outlook

      I have been working at Butler Medical Transport full-time

      Pros

      You might (if you know someone) end up at Children's National Medical Center

      Cons

      They treat their employees like garbage, dispatch is incompetent, units are held together with paperclips and broken dreams. Benefits are non-existent. The health insurance recently improved but is still an absolute joke.

      Advice to Management

      The reason you have huge boom and bust cycles in staffing is the horrendous way you treat your employees. I would say either stop treating your employees like dirt or remove the mirrors in your home so you don't have to look at yourself

      Butler Medical Transport2017-11-07
    • "Not worth the $$$"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - EMT/Driver 
      Doesn't Recommend
      Negative Outlook

      I worked at Butler Medical Transport full-time for more than 3 years

      Pros

      They bring you in with the promise of $$$ and they do pay more than other similar companies in the area

      Cons

      From the top down the company is a micro managed nightmare. Their Ambo’s are all bought used and mostly junk. Management prefers to spend its time showing up a facilities to spot check employee uniform compliance rather than to work on the real issues that continue to cause very low morale and high employee turnover. Their mechanic are overworked and instead of preventive maintenance they do bandaid maintenance. It’s...

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      Advice to Management

      Get rid of the chief Operating Officer that prefers to rule by intimidation and micro managing and create a culture of caring for their employees and the rest will fall in place. If you can’t keep your trucks on the road, and you can’t keep your offices staffed, you’ll continue to lose contracts and will never be on time fir calls.

      Butler Medical Transport2017-11-14
    Found 30 reviews