Butler Medical Transport Reviews | Glassdoor

Butler Medical Transport Reviews

Updated September 18, 2017
20 reviews

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20 Employee Reviews

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  1. "Why Butler Medical Transport wasn't a perfect fit for me."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former Employee, EMT-B, NREMT, DC EMT, Driver
    Former Employee - Former Employee, EMT-B, NREMT, DC EMT, Driver
    Doesn't Recommend
    Neutral Outlook

    I worked at Butler Medical Transport full-time (More than 3 years)

    Pros

    Butler pays better than most. Butler offers pay differentials.

    Cons

    Their equipment is old and breaks very easily. Units are poorly maintenances. Management only cares about getting units out the door, not the well being of the employee.

    Advice to Management

    Treat your employees the way they should be treated. Don't put employees in as managers position without a years experience as an EMT or management experience.


  2. "."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EMT-B
    Current Employee - EMT-B
    Doesn't Recommend

    I have been working at Butler Medical Transport full-time (More than a year)

    Pros

    Pay was good for the level of cert.

    Cons

    You get heldover a lot

    Advice to Management

    Nothing to add here.

  3. "Mom & Pop Joint"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Butler Medical Transport full-time

    Pros

    Absolutely nothing - to report - do not believe a word they say to you

    Cons

    Highly unprofessional, dark ages- out of touch with reality, lack of respect, and bullied by upper "leadership" - very stressful, watch yourback, unhappy atmosphere.


  4. "Toxic leadership leads to horrible environment company wide"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Butler Medical Transport full-time (More than a year)

    Pros

    Great experience dealing with the chronically ill
    The pay for regular employees is good

    Cons

    Managers make less than road employees
    Company is run by horrible people

    Advice to Management

    Yelling at everyone doesn't solve problems. Neither does accepting deals with facilities that you can't possibly hope to fulfill.


  5. "A Decidedly Interesting Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EMT-B in Gaithersburg, MD
    Former Employee - EMT-B in Gaithersburg, MD
    Doesn't Recommend
    Negative Outlook

    I worked at Butler Medical Transport part-time (More than a year)

    Pros

    It was great to be able to see more of the hospitals than just the ER. Almost all of my partners at work were pretty great and I got to grow some great friendships. Pay is pretty good compared to most of the region, especially for EMT-Bs and if you play your cards right you can get a bit of down time in your day.

    Cons

    Dispatch will regularly try to hold you over, management will hold you responsible for anything and everything that might go wrong, including starting your shift assigned to a unit that won't start. It's not unusual for dispatch to try to throw you under the bus for their mistakes, especially when you're dealing with a patient or patient's family, and it's not unusual for any leeway you give management in scheduling to turn into a part time employee working OT regularly and being told to suck it up when you express discontent with their poor scheduling skills. Stuff is regularly missing or broken, so you have to take it upon yourself to be a jerk to management and dispatch to get it dealt with before you put your card on the line.


  6. "A good Company ruined by one Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Butler Medical Transport full-time

    Pros

    Owner of the Company and most Managers are truly a pleasure to work for. Pay is better than average. call ins are great because no one here wants to come to work. So money can be made if that is all you want. The other employees are, for most part, very nice and helpful to new employees. Dispatch is very knowledgeable but the dispatchers are sometimes very short tempered.

    Cons

    One member of the Management team is heartless, money over everything, total Dictator! At Management meetings others are allowed to contribute ideas while some make fun of anyone who is critical of a management position. The equipment is far below standards and some units break down every day and are never properly repaired.
    You are made promises by HR that are not kept and no one in management stands by the promises made in Orientation.

    Advice to Management

    Money is not everything, and how much is enough? Treating employees like dogs and making fun of other managers behind their backs is not something they should be doing.
    BUY DECENT EQUIPMENT! Units should not be breaking down daily!


  7. "Don't do it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Paramedic in Gaithersburg, MD
    Former Employee - Paramedic in Gaithersburg, MD
    Doesn't Recommend
    Negative Outlook

    Pros

    Really none. The pay's good, but AMR is paying the same for tri-state medics these days with better working conditions, and other private Ambos in the area would only ask you to take a $2/hr pay cut. That $2/hr is more than worth it for a better company.

    Cons

    An overall shady company. Disrespectful management and dispatchers. Barely usable equipment and ambulances, which were bought at the lowest price and never appropriately maintained. Equipment is frustrating and constantly breaking down. Crews are often directed to do things which would be dangerous to themselves and or the patients, then threatened if they refuse. No consideration for their employees needs or life.

    My favorite example:
    Last year during the "Snowzilla" snow storm employees were informed they MUST come in and stay the night if they were scheduled and thought they would be snowed out. Myself and about 8 others did as directed, sleeping in the back of ambulances with no kitchen, shower, or adequate heating. The snowstorm trapped us in an oversized garage for 3 days, and Butler cut our shifts since we couldn't run calls. Refusing to reimburse us even for the time we were scheduled, even though they told us we MUST come in or face punishment.

    Advice to Management

    If you wish to foster loyalty, you must first demonstrate loyalty.

  8. "Pay is great but that is about it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EVO/EMT-B in Washington, DC
    Former Employee - EVO/EMT-B in Washington, DC
    Recommends
    Positive Outlook

    I worked at Butler Medical Transport full-time (More than a year)

    Pros

    NREMT gets paid 18/hr
    If you are lucky you might have a chance to work at CNMC as a EVO/EMT-B
    I had a great experience at working at CNMC

    Cons

    Dispatch knows nothing
    Run down equipment
    some people who work at Butler are questionable

    Advice to Management

    Dispatch needs to get there act together.


  9. Helpful (1)

    "EMT's and Medics look elsewhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Butler Medical Transport full-time

    Pros

    Many good EMT's and paramedics work here so you usually have good partners. Lots of contracts with local hospitals and nursing homes gives you wide range of experience with healthcare facilities in the area.

    Cons

    Vindictive policies (using review board to punish medical judgements, point system for lateness and call-outs, suspensions for minor infractions, holding paychecks over late patient reports).

    Substandard equipment and ambulances. Missing basic BLS gear. Every single laptop is broken in some way, making patient reporting a chore.

    $5000 insurance deductible for drivers. Butler will charge you to make up the difference.

    No HR support.

    Unprofessional email etiquette for company notifications.

    Ambulance bay in Gaithersburg has been under construction with no running water for 10+ months.

    Uncertified personnel second guess medical judgement of EMS providers who are actually on scene.

    Systemic EEOC issues.

    Poorly written policies.

    Constant turnover due to the cons listed above. They can't keep good people very long.

    Advice to Management

    Hire a full HR department

    Spend money to replace upgrade equipment. Don't pull out the good stuff only for the MIEMMS inspections.

    All employee training should include ride-alongs with crews to see what they actually have to face day to day


  10. Helpful (2)

    "Good people, bad leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    The company has a ton of potential and the employees are great people.

    Cons

    The people at the top, making the decisions are the biggest threat to morale. The poor morale is contagious and is running rampant from top to bottom


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