Butler Medical Transport Reviews | Glassdoor

Butler Medical Transport Reviews

Updated June 2, 2018
26 reviews

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2.2
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Butler Medical Transport COO William Rosenberg
William Rosenberg
2 Ratings

26 Employee Reviews

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  1. "Management is (slowly) improving, much better job than a year ago"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Emergency Medical Technician in Gaithersburg, MD
    Current Employee - Emergency Medical Technician in Gaithersburg, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Butler Medical Transport full-time (More than a year)

    Pros

    It's no longer a revolving door of managers, the current management team has actually been in their positions for a while. The new Director of Communications is really improving dispatch. Management is making an effort to understand what employees want, safety is being made more of a priority.

    Cons

    Trucks are still downtrodden, the mechanic shop is overwhelmed and understaffed, trucks aren't given proper care.

    Advice to Management

    Don't accept sub-par vehicle repairs, keep going in the direction you're going. You're getting there.


  2. "Not a bad gig, but few problems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Emergency Medical Technician in Woodlawn, MD
    Current Employee - Emergency Medical Technician in Woodlawn, MD
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Butler Medical Transport full-time (Less than a year)

    Pros

    -Pay & overtime
    -Managers are great
    -Most people you work with you will consider your family

    Cons

    -Upper level management is money hungry.
    -Equipment and ambulances hardly work
    -A few employees make it heck on Earth to go to work. Mean, aggressive, and just straight up not competent.

  3. "Do not work for this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EMT-B
    Former Employee - EMT-B
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Butler Medical Transport full-time (Less than a year)

    Pros

    Pros...Many positive experiences with patients and coworkers. Pay was ok for EMT-B but the BS in the company was not worth it.

    Cons

    Old and unsafe equipment and ambulance units. Dispatch was a nightmare, frequently pretended like they knew how to do your job and misguided you. Shifts ran 2-5 hours over 80% of the time.

    Advice to Management

    Coordinate better with one another and your employees, and listen to the employees complaints. Put money back into the company in the form of cleaner facilities and newer equipment.


  4. "A good place to get your foot in the door for Healthcare"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Billing Specialist in Owings Mills, MD
    Current Employee - Billing Specialist in Owings Mills, MD
    Doesn't Recommend
    Negative Outlook

    I have been working at Butler Medical Transport (More than a year)

    Pros

    I learned a lot about medical billing

    Cons

    They do not pay as well as others in the industry


  5. "Seek Employment Elsewhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EMT in Beltsville, MD
    Current Employee - EMT in Beltsville, MD
    Doesn't Recommend
    Negative Outlook

    I have been working at Butler Medical Transport full-time

    Pros

    You might (if you know someone) end up at Children's National Medical Center

    Cons

    They treat their employees like garbage, dispatch is incompetent, units are held together with paperclips and broken dreams.

    Benefits are non-existent. The health insurance recently improved but is still an absolute joke.

    Advice to Management

    The reason you have huge boom and bust cycles in staffing is the horrendous way you treat your employees. I would say either stop treating your employees like dirt or remove the mirrors in your home so you don't have to look at yourself


  6. "Not worth the $$$"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EMT/Driver
    Former Employee - EMT/Driver
    Doesn't Recommend
    Negative Outlook

    I worked at Butler Medical Transport full-time (More than 3 years)

    Pros

    They bring you in with the promise of $$$ and they do pay more than other similar companies in the area

    Cons

    From the top down the company is a micro managed nightmare. Their Ambo’s are all bought used and mostly junk. Management prefers to spend its time showing up a facilities to spot check employee uniform compliance rather than to work on the real issues that continue to cause very low morale and high employee turnover. Their mechanic are overworked and instead of preventive maintenance they do bandaid maintenance. It’s not uncommon to drive up and down I-70 and see any one of a number of their units dead on the side of the road. Crap equipment, micro-managers who are more interested in tackling what their employees post on social media rather than doing things to improve employee satisfaction. The owner of the company fired his own son and chose instead a chief operating officer that his own office complains about in a daily basis. The owner more interest in running for public office than he does in running his own company.

    Advice to Management

    Get rid of the chief Operating Officer that prefers to rule by intimidation and micro managing and create a culture of caring for their employees and the rest will fall in place. If you can’t keep your trucks on the road, and you can’t keep your offices staffed, you’ll continue to lose contracts and will never be on time fir calls.


  7. "Why Butler Medical Transport wasn't a perfect fit for me."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former Employee, EMT-B, NREMT, DC EMT, Driver
    Former Employee - Former Employee, EMT-B, NREMT, DC EMT, Driver
    Doesn't Recommend
    Neutral Outlook

    I worked at Butler Medical Transport full-time (More than 3 years)

    Pros

    Butler pays better than most. Butler offers pay differentials.

    Cons

    Their equipment is old and breaks very easily. Units are poorly maintenances. Management only cares about getting units out the door, not the well being of the employee.

    Advice to Management

    Treat your employees the way they should be treated. Don't put employees in as managers position without a years experience as an EMT or management experience.

  8. "."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EMT-B
    Current Employee - EMT-B
    Doesn't Recommend

    I have been working at Butler Medical Transport full-time (More than a year)

    Pros

    Pay was good for the level of cert.

    Cons

    You get heldover a lot

    Advice to Management

    Nothing to add here.


  9. "Mom & Pop Joint"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Butler Medical Transport full-time

    Pros

    Absolutely nothing - to report - do not believe a word they say to you

    Cons

    Highly unprofessional, dark ages- out of touch with reality, lack of respect, and bullied by upper "leadership" - very stressful, watch yourback, unhappy atmosphere.


  10. "Toxic leadership leads to horrible environment company wide"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Butler Medical Transport full-time (More than a year)

    Pros

    Great experience dealing with the chronically ill
    The pay for regular employees is good

    Cons

    Managers make less than road employees
    Company is run by horrible people

    Advice to Management

    Yelling at everyone doesn't solve problems. Neither does accepting deals with facilities that you can't possibly hope to fulfill.


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