CARQUEST Reviews | Glassdoor

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CARQUEST Reviews

Updated January 1, 2018
277 reviews

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3.1
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
CARQUEST President David McCartney
David McCartney
73 Ratings

277 Employee Reviews

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Pros
  • The company had good values and great people working there (in 11 reviews)

  • Good co-workers, laid back environment (in 7 reviews)

Cons
More Pros and Cons

  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery Driver in Danielsville, GA
    Former Employee - Delivery Driver in Danielsville, GA

    I worked at CARQUEST full-time (More than a year)

    Pros

    Great boss, Good hours and pay

    Cons

    Sometimes customers were very rude for no reason


  2. "I wake up excited to go to work everyday!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Parts Manager in Salt Lake City, UT
    Former Employee - Commercial Parts Manager in Salt Lake City, UT
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at CARQUEST full-time (More than 5 years)

    Pros

    Enjoy the people and helping them get the right parts. Everyday has something new come up and new technology. I loved mixing paint and stuff too.

    Cons

    Bonuses are difficult to achieve and insurance is not the greatest.sometimes other employees don’t care if the store makes money or not and that’s hard to swallow.

    Advice to Management

    Listen to the customers and employees.

  3. "Struggle to remain relevant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SERVICE ADVISOR in Prescott Valley, AZ
    Former Employee - SERVICE ADVISOR in Prescott Valley, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CARQUEST full-time (More than 8 years)

    Pros

    Worlpac brings to the table what advanced doesn't understand about commercial sales

    Cons

    Advanced is exactly like autozone

    Advice to Management

    Really push world package and Market research your outlying delivery schedule


  4. "Customer service rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Mission Viejo, CA
    Former Employee - Customer Service Representative in Mission Viejo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CARQUEST full-time (More than 5 years)

    Pros

    Good company expanded to the west

    Cons

    Bad management dont listen to employees

    Advice to Management

    Bad human resources did not protect our rights


  5. "Branch Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CARQUEST full-time

    Pros

    Wide selection of parts to sell

    Cons

    Local management takes advantage of employees


  6. Helpful (1)

    "parts driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver in Stafford, VA
    Current Employee - Delivery Driver in Stafford, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CARQUEST full-time (More than 10 years)

    Pros

    I have been there with the company for 11 years and only getting 10.00 an hour . some one starts and gets 9.50

    Cons

    I don't understand why I can,t get more money for the time I have work for the company

    Advice to Management

    na


  7. "Supply Chain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supply Chain in Raleigh, NC
    Former Employee - Supply Chain in Raleigh, NC
    Doesn't Recommend
    Negative Outlook

    I worked at CARQUEST full-time (More than 10 years)

    Pros

    Amazing Teammates, great friendships, decent working conditions

    Cons

    Bought by Advance Auto, Losing business to NAPA

    Advice to Management

    Appreciate your employees and they will do a good job

  8. "30 wasted years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Countere Pro
    Former Employee - Countere Pro
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at CARQUEST full-time (More than 10 years)

    Pros

    The pay checks didn't bounce. Decent benefits. Little chance of advancement.

    Cons

    You are a number....at retirement I got nothing, not a card, nothing.... but the worst was when I lost my son and when I returned to work and realized no one had been told.

    Advice to Management

    Pay attention to your employees....try to view them as human beings.


  9. "Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Richmond, VA
    Current Employee - Anonymous Employee in Richmond, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CARQUEST part-time (More than 8 years)

    Pros

    Great management and flexibility and employees are helpful. Team environment atmosphere. Flexible schedule from morning to night and company functions

    Cons

    Benefits are as good being part time and low pay to start. No real advancement or chance to go up

    Advice to Management

    None


  10. "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wherehose Cust Service
    Current Employee - Wherehose Cust Service
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at CARQUEST full-time (More than a year)

    Pros

    None don’t work here worked in Delanco was great but once they let the old manager new manager came bought his people
    And went down hill fast .

    Cons

    Let’s see bad management, playing favorites pay was bad
    Over a year I got a 10 cent raise u get sick and vacation days but don’t use sick days cause they don’t except a doctors note


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