CARQUEST Reviews | Glassdoor

CARQUEST Reviews

Updated May 24, 2018
285 reviews

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2.9
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CARQUEST President David McCartney
David McCartney
76 Ratings

285 Employee Reviews

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Pros
  • "Flexible part time schedule with school" (in 8 reviews)

  • "Good co-workers, laid back environment" (in 7 reviews)

Cons
More Pros and Cons

  1. "Customer Sales Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CARQUEST full-time

    Pros

    AMAZING JOB THANK YOU!!! Great Car Parts and Service!

    Cons

    I wish I was still working there

    Advice to Management

    Thanks for giving me the opportunity to work for you guys =)


  2. "Counterman and sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at CARQUEST full-time

    Pros

    Good advancement opportunities. Training available

    Cons

    As a counterman, i was not allowed to sit down, which is not the case in other Autoparts stores. Not the biggest deal but standing up all day in the same spot was not fun.

  3. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at CARQUEST full-time

    Pros

    Tons of options, easy system

    Cons

    Lack of pay, over worked and no benefits

    Advice to Management

    Anything’s a plus


  4. "Parts delivery driver"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CARQUEST part-time

    Pros

    Good coworkers and store manager. Flexible part time schedule with school.

    Cons

    Not much opportunity to advance


  5. "Management Dependent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Parts Specialist in Bozeman, MT
    Former Employee - Parts Specialist in Bozeman, MT

    I worked at CARQUEST full-time (More than 5 years)

    Pros

    Company was fine to deal with and provided opportunities to move up if desired.

    Cons

    As with many retail operations the day to day work depended on management. Worked for Carquest for 6 years (4 in Helena MT, 2 in Bozeman Mt) under 2 great store managers then they moved on and the replacement was intolerable, now I work for Napa.

    Advice to Management

    Selection of store managers is imperative to the operation of a parts store, for both employees and customers.


  6. "DC Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Good technology and great distribution system

    Cons

    Long hours and demanding kpi


  7. Helpful (1)

    "Kindergarden"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Repicker in Winchester, VA
    Former Employee - Repicker in Winchester, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CARQUEST full-time (More than 10 years)

    Pros

    Mon thru Fri shift with most weekends off

    Cons

    Management treats the work place like a prison. The supervisors are hired within which means no new fresh ideas and they are already corrupt. Some of the supervisors are really close friends outside of the work place which in my opinion is a conflict of interest. Mandatory O/T is never announced until Friday after lunch.

    Advice to Management

    Hire supervisors from outside the company and stop promoting employees to supervisors based on how who they know and not what they know.

  8. "I wake up excited to go to work everyday!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Parts Manager in Salt Lake City, UT
    Former Employee - Commercial Parts Manager in Salt Lake City, UT
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at CARQUEST full-time (More than 5 years)

    Pros

    Enjoy the people and helping them get the right parts. Everyday has something new come up and new technology. I loved mixing paint and stuff too.

    Cons

    Bonuses are difficult to achieve and insurance is not the greatest.sometimes other employees don’t care if the store makes money or not and that’s hard to swallow.

    Advice to Management

    Listen to the customers and employees.


  9. "Struggle to remain relevant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SERVICE ADVISOR in Prescott Valley, AZ
    Former Employee - SERVICE ADVISOR in Prescott Valley, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CARQUEST full-time (More than 8 years)

    Pros

    Worlpac brings to the table what advanced doesn't understand about commercial sales

    Cons

    Advanced is exactly like autozone

    Advice to Management

    Really push world package and Market research your outlying delivery schedule


  10. "Customer service rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Mission Viejo, CA
    Former Employee - Customer Service Representative in Mission Viejo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CARQUEST full-time (More than 5 years)

    Pros

    Good company expanded to the west

    Cons

    Bad management dont listen to employees

    Advice to Management

    Bad human resources did not protect our rights


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