CBV Collection Services Reviews | Glassdoor

CBV Collection Services Reviews

Updated July 17, 2017
33 reviews

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3.0
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Bob Richards
12 Ratings

33 Employee Reviews

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  1. "Compounder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Compounding Chemist in Port Jervis, NY
    Former Employee - Compounding Chemist in Port Jervis, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company no cons, training is excellent, room for advancement. Nice people all willing to give a hand

    Cons

    No cons except maybe travel time

    Advice to Management

    Keep up the good work


  2. "Great Company to start."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Debt Collector in Toronto, ON (Canada)
    Current Employee - Debt Collector in Toronto, ON (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at CBV Collection Services (More than 5 years)

    Pros

    I loved working at CBV, great co-workers and managers. Very interesting payer to collect for, ranges from banking to government.

    Cons

    Too much office drama, pay isn't the best, worked there work 5 years and only got one raise.

    Advice to Management

    Pay your employees more, like you actually value them.

  3. "It's an Okay place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Infrastructure Manager in Burnaby, BC (Canada)
    Current Employee - Infrastructure Manager in Burnaby, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CBV Collection Services full-time (More than 5 years)

    Pros

    Reasonably laid back management and willing to spend money when required to keep operations working.
    Has some good programs, such as anonymous whistle blower reporting and fairly good management

    Cons

    Tends to wait until the last minute to make decisions resulting in a bit of panic when meeting deadlines.


  4. "Horrible. They treat their collectors like cattle. Each day was degrading and I felt less engaged every day."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collector
    Former Employee - Collector
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at CBV Collection Services full-time (Less than a year)

    Pros

    The staff are nice and location is OK. That would be the only pros that I would give this company.

    Cons

    The management is Horrible. They yell and shout at their staff. I took the job to get an understand of and industry I have made a successful career of for many years. Very disapointing

    Advice to Management

    Train in coaching not barking orders at people.


  5. "It's like working in a prison"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CBV Collection Services full-time

    Pros

    They have running water and electricity.

    Cons

    Lots of layoffs, poor communication from upper management, minimal benefits.

    Advice to Management

    Jump ship before it is too late


  6. "Debt Collector"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Debt Collector in Vancouver, BC (Canada)
    Former Employee - Debt Collector in Vancouver, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at CBV Collection Services full-time (More than a year)

    Pros

    The people I worked with were nice

    Cons

    Low wage, not much room for growth, no benefits

    Advice to Management

    Offer benefits to employees


  7. "Divided opinion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook

    I worked at CBV Collection Services full-time (More than a year)

    Pros

    - Great employees
    - Decent salary for senior collectors

    Cons

    - Company structure
    - Commission structure
    - No stability
    - Very little room for growth

    Advice to Management

    Don't move collectors around to other portfolios when they are established on a specific portfolio and making commission.

  8. "Collections Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections Officer in Vancouver, BC (Canada)
    Former Employee - Collections Officer in Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CBV Collection Services full-time (More than 3 years)

    Pros

    Flexible Schedule, very good management, opportunities for growth

    Cons

    Benefits can be a little better

    Advice to Management

    Benefits can create higher job satisfaction


  9. "Experience at CBV"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collector in Toronto, ON (Canada)
    Former Employee - Collector in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at CBV Collection Services full-time (More than a year)

    Pros

    - Friendly co-workers
    - Really helpful supervisors
    - Environment is good
    - Easy to get along with everyone

    Cons

    - Hard to get commission
    - Dealing with really old files
    - No part-time available

    Advice to Management

    Consider giving part-time positions.


  10. "Not an enjoyable place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CBV Collection Services full-time

    Pros

    Can't think of any pros. Didn't enjoy my time working here at all.

    Cons

    Work was bad, office space and canteen was dreary, people were unfriendly and cliquey, pay was extremely low.

    Advice to Management

    Need to look after staff better, pay better, add more benefits.


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