CSA Service Solutions Reviews | Glassdoor

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CSA Service Solutions Reviews

Updated October 3, 2017
11 reviews

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3.7
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Recommend to a friend
Approve of CEO
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Jody Read
3 Ratings

Employee Reviews

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  1. Helpful (1)

    "Field Service Engineer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CSA Service Solutions full-time

    Pros

    Training is very good, and makes sure that you are prepared before you go out in the field. Compensation is decent for being straight out of college.

    Cons

    Management is not that great, my manager had no experience in field service, so he did not understand my job whatsoever. That makes it difficult for management to make important decisions.


  2. "company review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Smaller company allows you to do a lot of different things. Rarely boring and chance to learn a lot of new information.

    Cons

    Lack of information from upper management. Not very organized. Tend to implement a lot of ideas without thought.

    Advice to Management

    Need to focus more on workforce happiness since they are the face of the company to the customer.

  3. "Customer Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CSA Service Solutions full-time

    Pros

    Work from home when not at a customer site. Flexible schedule. Fully trained before beginning work.

    Cons

    Can have random or long work hours. Not "9-5" style work hours.

    Advice to Management

    My direct manager does a good job and I have no current complaints. The only thing might be to to 6 month reviews instead of only yearly reviews.


  4. "customer service assoicate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Summerfield, NC
    Current Employee - Customer Service Associate in Summerfield, NC
    Recommends
    Positive Outlook

    I have been working at CSA Service Solutions full-time (Less than a year)

    Pros

    your able to help the customers face to face and without needing to call a manager all the time. its also a pretty easy and laid back job

    Cons

    your start off making minium wage and only get a raise one a year


  5. "good experience with good pay"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    pay and flexible hours. was a wah position.

    Cons

    i dont really have any cons


  6. "Very good."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CSA Service Solutions part-time

    Pros

    Good company supportive and a lost of opportunities.

    Cons

    Not a lot of report up the food chain. Not very open to different ways of business.


  7. "good very positif and nice"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    Pros

    flexible, good pay, good bonus and promotion

    Cons

    not willing to give you more hours if you need them and they ask you too much personal information

    Advice to Management

    treat ur employe nice

  8. "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Customer Service in Hyderabad (India)
    Current Contractor - Customer Service in Hyderabad (India)

    I have been working at CSA Service Solutions as a contractor (Less than a year)

    Pros

    it is very good to work at a place like this

    Cons

    the work timings are not comfortable

    Advice to Management

    no advices, they always does the best


  9. "very good experience ....worked as CSA for postpaid process"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Hubli (India)
    Former Employee - Customer Service Associate in Hubli (India)
    Recommends
    Positive Outlook

    I worked at CSA Service Solutions full-time (Less than a year)

    Pros

    good experience working in firstsource....

    Cons

    working night shifts....offered very low salary...

    Advice to Management

    keepup....


  10. "Personal Exp"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at CSA Service Solutions part-time (More than a year)

    Pros

    Part times and different shifts, you have some opportunities to switch and be comfortable, the people at work is nice and kind, the work place is nice even when everything is just a routine and you work under a lot of stress.

    Cons

    Part times and different shifts, you have some opportunities to switch and be comfortable, the people at work is nice and kind, the work place is nice even when everything is just a routine and you work under a lot of stress, the salaries are low