CSG Reviews | Glassdoor

CSG Reviews

Updated February 19, 2017
23 reviews

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3.2
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23 Employee Reviews

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  1. "Great company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - A&P Mechanic in Columbus, GA
    Current Employee - A&P Mechanic in Columbus, GA
    Recommends
    Positive Outlook

    I have been working at CSG (More than a year)

    Pros

    Great company to work for.

    Cons

    there are no cons here.


  2. "DON'T WASTE YOUR TIME!!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in San Antonio, TX
    Former Employee - Customer Service Representative in San Antonio, TX
    Doesn't Recommend
    Negative Outlook

    I worked at CSG full-time

    Pros

    Come to work in night clothes & wear your hair any color of the rainbow....

    Cons

    Sitting in that dirty & stinky low budget call center. The computer systems are dinosaurs. This place sucks!!!

    Advice to Management

    Go to school & get a degree- none of them have an idea on how to do anything just worthless...the blind leading the blind.


  3. "RUN LIKE HELL!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at CSG full-time (More than a year)

    Pros

    None! i can't think of any.

    Cons

    The place is a complete sweat shop! The owner was a sales-guy and really didn't didn't understand branding or advertising.


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  5. Helpful (2)

    "Great!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Billing Supervisor in San Antonio, TX
    Current Employee - Billing Supervisor in San Antonio, TX
    Recommends
    Positive Outlook

    I have been working at CSG (More than 3 years)

    Pros

    One of the great new up and coming companies!

    Cons

    None, just really a company that cares for its employees.


  6. Helpful (2)

    "It's been a roller coaster."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in San Antonio, TX
    Current Employee - Team Leader in San Antonio, TX
    Recommends
    Positive Outlook

    I have been working at CSG full-time (Less than a year)

    Pros

    Opportunity, community sense, not just about the customers, optimism, not just a call center, growth is everywhere, better than any call center

    Cons

    No structure, needs to work on training a lot on representatives on management and middle management, needs more structure badly

    Advice to Management

    All managment needs to be worked on, from the team leads and up. We need more structure in place and better rules for new comers and reps that have been working there for years. We need better pay and benefits especially for the people that have been with us for years.


  7. Helpful (2)

    "Loved the job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Insert Operator in Crawfordville, FL
    Former Employee - Senior Insert Operator in Crawfordville, FL
    Recommends
    Neutral Outlook

    I worked at CSG full-time (More than 3 years)

    Pros

    Always something to keep you busy, fast pace, work independently or with a partner, good pay, and bonuses.

    Cons

    Large range of attitudes from others. The mandatory overtime.

    Advice to Management

    Make sure that all of the new employees get trained like they should and there will be a lower turnover rate.


  8. Helpful (1)

    "Sales"

    Star Star Star Star Star
    Current Employee - Sales in Seattle, WA
    Current Employee - Sales in Seattle, WA

    I have been working at CSG full-time (More than 10 years)

    Pros

    Love my job feel lucky to work here.

    Cons

    None the management is fair and kind

    Advice to Management

    None you rock


  9. Helpful (1)

    "Inbound experience at a start up company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Flexible schedule depending what campaign you are on. 40 hour work week. Relaxed atmosphere to an extent. They do let you makeup hours you miss.

    Cons

    They let the in crowd be management without properly training them. It's a new company so pay is minimal 10.00hr no room for advancement no overtime mimimal benefits.

    Advice to Management

    Get trained on your project properly and how to provide positive criticism. Always maintain a professional attitude. Get IT to work on broken computers.


  10. Helpful (1)

    "Great experience with a growing company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant/Project Manager in Chicago, IL
    Current Employee - Senior Consultant/Project Manager in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at CSG full-time (More than a year)

    Pros

    Great support and opportunity in government consulting.

    Cons

    A lot of travel- say goodbye to the family.


  11. Helpful (2)

    "Company has potential to be great with some fine tuning."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in San Antonio, TX
    Current Employee - Management in San Antonio, TX

    I have been working at CSG full-time (Less than a year)

    Pros

    Flexibility- they will work with you with your schedule, depending on which campaign you are on. Transparency- The CEO's are very forthcoming concerning the direction of the company

    Cons

    The downside that I noted are two. First the company is still in it's start up phases so the culture is still being developed. Second some of the people in management do not care, ( I say this from working in management and having some behind doors conversations.) More emphasis needed on coaching and mentoring employees across the campaigns.



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