Cafe Rio Mexican Grill Reviews | Glassdoor

Cafe Rio Mexican Grill Reviews

Updated April 25, 2017
63 reviews

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Full-time Part-time

2.5
Star Star Star Star Star
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Dave Gagnon
24 Ratings

63 Employee Reviews

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Pros
  • Free food ( maybe) over time but pays less not even worth it (in 5 reviews)

  • good food although they don't give you meals for free, which should be (in 5 reviews)

Cons
  • Low pay, stopped giving raises due to minimum wage going up in California (in 5 reviews)

  • Treated horribly by upper management (in 5 reviews)

More Pros and Cons

  1. "Meh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in South Jordan, UT
    Current Employee - Anonymous Employee in South Jordan, UT
    Doesn't Recommend
    Neutral Outlook

    I have been working at Cafe Rio Mexican Grill part-time (More than a year)

    Pros

    Great management, flexible hours, lots of hours available

    Cons

    FRIDAY NIGHTS ARE HELL. Also the angry customers are angrier than anywhere else I have ever worked.


  2. "Dishwasher/cook"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dishwaher in Cottonwood Heights, UT
    Current Employee - Dishwaher in Cottonwood Heights, UT
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Cafe Rio Mexican Grill part-time (More than a year)

    Pros

    friendship, being taught a good work ethic and food that I enjoy for meals for free.

    Cons

    managers are lackluster in professionalism and integrity

    Advice to Management

    don't manipulate, visualize the position as how you want it to be and create that with some right thinking about the effect you have on employees aound you.


  3. "Ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in Phoenix, AZ
    Former Employee - Team Member in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cafe Rio Mexican Grill part-time (Less than a year)

    Pros

    Good food
    Good portions
    Team building skills

    Cons

    hours are long
    Under paid positions

    Advice to Management

    Bring back free meals


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  5. "Language barriers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head Caterer in West Valley City, UT
    Former Employee - Head Caterer in West Valley City, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cafe Rio Mexican Grill part-time (Less than a year)

    Pros

    The food is awesome as are most of the employees

    Cons

    Huge language barriers between employees and it seemed as if the manager never listened to your complaints

    Advice to Management

    Listen to your employees and communicate with them


  6. Helpful (2)

    "Beware HR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Doesn't Recommend
    Neutral Outlook

    Pros

    I loved senior management at the corp office.
    90%of the employees were great.

    Cons

    HR is full of evil "mean girls" that will make your life heck if you don't fit in.

    Advice to Management

    Talk to the people who do the work. "Supervisors" are clueless. Require supervisors to help those under them.
    Get rid of the mean girl mentality.


  7. Helpful (1)

    "Fun coworkers, bad management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Cook in Logan, UT
    Former Employee - Line Cook in Logan, UT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cafe Rio Mexican Grill part-time (Less than a year)

    Pros

    50% off food. Most coworkers were fun and felt almost like family. Good hours in the sense you could ask for more or less. Fun environment depending on who was managing.

    Cons

    Manager doesn't treat employees with any respect. Yells at employees in front of everyone over trivial things then faces customers like nothing ever happened and everything was all sunshine and roses. I never felt like I could communicate to the manager for fear of upsetting them. Mangers were partial to employees. At times people would cover the employees work while they goofed off. Coworker(s) would say inappropriate things, but again, I never felt comfortable telling the manager.

    Advice to Management

    If you can't treat people with respect or calm down over little hiccups, you shouldn't be managing.


  8. Helpful (1)

    "They want you to "Be There Now" at the expense of your family"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Los Angeles, CA
    Former Employee - General Manager in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Cafe Rio Mexican Grill full-time (More than a year)

    Pros

    My staff were amazing and gave everything they had to me as their manager!
    Company tris throughout the year for development and growth

    Cons

    Low pay, stopped giving raises due to minimum wage going up in California
    Favoritism of other gms by area coach, helps them to grow and puts opportunities in front of them while ignoring other managers completely
    Brings back managers who left the company due to time manipulation which resulted in a lawsuit
    Serious lack of integrity

    Advice to Management

    Look at your choice in managers and especially don't bring back people who are accused
    Of illegal activity huge morale killer just ask some of your employees who were affected by this person!


  9. Helpful (1)

    "Just... don't..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Cook in Logan, UT
    Former Employee - Line Cook in Logan, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    50% off food. Get yelled at in front of customers. Constantly open positions due to high fire and quit rates.

    Cons

    Treated horribly by upper management. Promised pay raises come 6 months after the paperwork has been filed.

    Advice to Management

    Treat your employees like human beings


  10. Helpful (1)

    "Not worth the drama"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Flagstaff, AZ
    Current Employee - Anonymous Employee in Flagstaff, AZ
    Doesn't Recommend
    Negative Outlook

    I have been working at Cafe Rio Mexican Grill part-time (More than a year)

    Pros

    Flexible schedule
    Free employee meal
    Decent pay

    Cons

    The managers are not in the same page as the rest of the working crew.
    Management is a bit less mature then what you'd expect from them.
    Management shoes bias towards certain workers or groups of workers.

    Advice to Management

    Avoid being partial and abusing Workers.


  11. Helpful (2)

    "Café rio"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dish Washer/Prep Cook in Las Vegas, NV
    Former Employee - Dish Washer/Prep Cook in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cafe Rio Mexican Grill full-time (More than a year)

    Pros

    Organization was pretty good.. Had all the supplies needed to do job

    Cons

    Scheduling.. Managers weren't all on the same page. Managers wouldn't take phone calls.

    Advice to Management

    Have managers that actually know what they're doing..


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