Does CallSource pay their employees well?

According to anonymously submitted Glassdoor reviews, CallSource employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at CallSource. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at CallSource?

64% of CallSource employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CallSource 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at CallSource?

Account Manager (6) , Sales (5) , Dealsaver Analyst (3) , Account Executive (2) , Business Advisor (2) , Sales Development Representative (2) , Sales Development Representative (SDR) (2)

What are the pros of working at CallSource according to real employee reviews?

"Great employees." ((in 5 reviews)); "Great work environment." ((in 4 reviews)); "Work from home on your computer is very nice." ((in 3 reviews)); "A great company that promotes high employee morale." ((in 3 reviews))

What are the cons of working at CallSource according to real employee reviews?

"Upper management is disconnected from day" ((in 3 reviews))

What are employees saying about CallSource layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CallSource layoffs and their outlook for job security at CallSource in 2026.

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CallSource

CallSource reviews

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3.5

64% would recommend to a friend

(76 total reviews)

Elliot Leiboff

88% approve of CEO

61% positive business outlook

Ratings by category

3.8

Work/Life balance

3.7

Culture & values

3.5

Career opportunities

3.4

Diversity & inclusion

3.4

Senior management

3.2

Compensation and benefits

CallSource has an employee rating of 3.5 out of 5 stars, based on 76 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CallSource employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Veteran status

Reviews by job title

76 reviews

2.0

Jan 25, 2015

Software Tracking Company - Need to update technology and get in touch with customer and employee needs.

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

CallSource began with a great vision in CallTracking. Some Managers were great team players and examples. Vision was clear for customers

Cons

Technology has fallen behind and too many new products were promised that never came to fruition. Poor company culture and unhappy employees due to unqualified managers. Constant management turnover looking to make changes to improve company, but end up hurting the company

CallSource Response

This former employee made many good observations about how our company was once run. We have taken much of his or her advice over the past 2 years.

1.0

Apr 4, 2014

Terrible Company

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great coworkers, and great food truck (especially the breakfast tacos!)

Cons

Everything. The execs don't know you and they certainly don't care to know you, as long as you're working your ass off they're satisfied. Don't even consider sharing your ideas since they have led to people being fired. They try to boost moral by having food trucks come once in a blue moon instead of actually paying their employees decent wages.

CallSource Response

thank you for your observations. Please contact me for a confidential conversation, if you wish, at cweber@callsource.com or 818-673-4749. Thanks

2.0

Jan 13, 2015

Horrid Management

Account manager

Recommend

CEO approval

Business Outlook

Pros

The people are great (peers), unfortunately, most of management has their heads up their rears.

Cons

Most of management has their heads up their rears.

CallSource Response

Please contact me if you wish to discuss this confidentially and give us more information about this experience. thanks! cweber@callsource.com or 818-673-4749

Viewing 1 - 3 of 76 Reviews

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