Canyon Ranch reviews

3.1

36% would recommend to a friend

(279 total reviews)
avatar

Mark Rivers

38% approve of CEO

36% positive business outlook

Canyon Ranch has an employee rating of 3.1 out of 5 stars, based on 279 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Canyon Ranch employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

279 reviews
2.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Access to the property and spa. Supportive roles in facilitating health and wellness. Fantastic guest interactions. Excellent coworkers. Potential to earn commissions.

Cons

Toxic upper management. Devaluation. Rarely promote from within. Micro management. Quick turnover. Strategic retaliation. Conflicting communication. Lacks consistency in team functionality.

1.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Beautiful facility. Discounts on services. Probably a really great company if you work on the corporate side/C-Suite.

Cons

However, if you are going to apply for a hands on role at a property/club - do not work here. Including management positions. Canyon Ranch was once a celebrated idea, company, and place to work, but over the last handful of years with the ownership change, as well as the current C-Suite (Rivers, Phinney, Werner, etc), Canyon Ranch is the worst “health and wellness” company on the market. Mainly for your mental health. And your pay. If you do decide to take a job on the property/club side, just remember this review when you try to ask for a pay raise (LOL), find yourself doing the work of three roles because they are too cheap and broke (yes, really) to hire good talent, and lose sleep at night because you have zero support from the people who think they know better than you who have never worked a day in their life in customer service. As a warning: please keep searching for another company to work for if you want to keep your sanity and be respected for what you bring to the table.

Viewing 1 - 3 of 279 Reviews

Glassdoor has 294 Canyon Ranch reviews submitted anonymously by Canyon Ranch employees. Read employee reviews and ratings on Glassdoor to decide if Canyon Ranch is right for you.