Capital Insurance Group Reviews | Glassdoor

Capital Insurance Group Reviews

Updated October 3, 2017
46 reviews

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3.3
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Capital Insurance Group President & CEO Arnold Chatterton
Arnold Chatterton
20 Ratings

46 Employee Reviews

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  1. "Senior Marketing Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital Insurance Group full-time

    Pros

    Large, but not too large that everything gets lost in the politics of the company, great ESOP program, generous PTO and Holidays, friendly employees

    Cons

    Company has recently changed CEOs (last 5 years or so). The current CEO is really friendly, understanding, and sees a great future for CIG though so this isn't really a con.


  2. "Ok company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Service Representative in Bakersfield, CA
    Current Employee - Claims Service Representative in Bakersfield, CA
    Doesn't Recommend

    I have been working at Capital Insurance Group full-time (Less than a year)

    Pros

    Hours are good, make up time available

    Cons

    Management micro manages all employees

    Advice to Management

    Allow your adjuster the freedom to make decisions without undermining them

  3. "Rater"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    ESPO Share benefit. Nice co-workers

    Cons

    Little pay for the amount of work!


  4. Helpful (1)

    "Claims Aduster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Claims Adjuster in Bakersfield, CA
    Former Employee - Senior Claims Adjuster in Bakersfield, CA
    Doesn't Recommend

    I worked at Capital Insurance Group full-time (More than a year)

    Pros

    Great co-workers, local office, most staff are very nice. Depending on manager a small bit of flexibility.

    Cons

    Micro-managed style of leadership, Very strict hours and log in. Management unlikely to consider feedback. Call center environment. VERY high employee turn over. High stress and expectations for nominal pay.

    Advice to Management

    Listen to staff concerns, it says a lot that the employee turn over is so high. If you trust the people you hire there should be no reason to micro-manage them. Pay the staff what the industry standard is.


  5. "CSRII"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    It gives you a place to stay during the day and some basic function to do.

    Cons

    the list could go on and on and on. Basically there is nothing positive to say about this place.

    Advice to Management

    Listen to your employees for once. Stop running the company into the ground.


  6. Helpful (1)

    "A company you would love to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Developer in Monterey, CA
    Current Employee - Senior Developer in Monterey, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital Insurance Group full-time (More than a year)

    Pros

    1. Great Colleagues
    2. Good Work Environment
    3. Work Life Balance. Nobody disturbs during off office hours. No working on weekend unless very critical.
    4. Employee Stock Ownership Plan. Pays you in the long stay with the company
    5. Great new technologies to work on
    6. Management provides all support to your work
    7. Beautiful work location in the heart of Monterey City. Awesome weather

    Cons

    1. Low salary increment
    2. Not a very big company. So, not a lot of people know about it.


  7. "Lots of opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Leadership seems genuinely interested in employee feedback and are open to change. Tighter focus on goals helps employees know priorities. Communication within the company is improving. Great location!

    Cons

    I wish we could move faster to implement new technologies so we can keep from falling behind our competitors. Need to raise base salaries.

    Advice to Management

    Base pay, even with stock ownership, is too low for the central coast. Good employees will leave for better paying jobs.

  8. "We're all in this together"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technology
    Current Employee - Technology
    Neutral Outlook
    Approves of CEO

    I have been working at Capital Insurance Group full-time (Less than a year)

    Pros

    The company does a really good job of taking care of it's employees. They want you to have good healthcare benefits and take your PTO. There's a wellness program that financially reimburses you for taking good care of yourself. Sometimes, they'll even have the entire company take half the day off to do something fun.
    Bottom line: the company firmly understands that the well-being of it's staff is critical to it's success.

    Cons

    Lots of people are having a really tough time across all departments. If you take a job here, there will be some weeks in which you are absolutely miserable. The key is to remember that you should not take your hardship in the workplace personally and keep good faith with your coworkers.
    Also, keep in mind that people in management are working to address and improve the situation.

    Advice to Management

    Keep it up and best of luck. We're all counting on you.


  9. "The Regional Advantage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriter in Roseville, CA
    Current Employee - Underwriter in Roseville, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital Insurance Group full-time (More than 3 years)

    Pros

    Great work life balance. Community minded and employee owned. Great opportunity to collaborate with many levels of staff due to linear organization.

    Cons

    Salaries are a lighter than those of competitors; ownership benefits even the score. Most desirable home office roles are now required to be local only.

    Advice to Management

    Please keep the open door collaborative process and encourage participation when the opportunity presents itself.


  10. "I would go back to work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Publication Specialist in Monterey, CA
    Former Employee - Publication Specialist in Monterey, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital Insurance Group (More than 3 years)

    Pros

    Evident team effort
    Friendly employees
    Humor is appreciated

    Cons

    Interdepartmental communication could have used improvement


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