CardConnect Reviews | Glassdoor

CardConnect Reviews

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Found 56 reviews

4.1
StarStarStarStarStar
Rating TrendsRating Trends
78%
Recommend to a Friend
100%
Approve of CEO
Bala Janakiraman
1 Ratings
Pros
Cons
  • "In my experience there were no cons to a CardConnect internship(in 5 reviews)

  • "Nothing worth noting; great place to work(in 3 reviews)

More Pros and Cons
  1. Helpful (1)

    "Great Place!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Compensation and Benefits
    Former Employee - Intern in King of Prussia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CardConnect full-time for more than a year

    Pros

    I was an intern at this office over the summer (of 2018), and I'm not sure that I can speak highly enough of CardConnect! On the surface level, there is so much free food and so many perks when you work here. But soon after starting here, you'll realize that there are so many genuinely nice and encouraging people right at your fingertips. Every person that I've come across has been a huge help in getting me and the other...

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    Cons

    None that I can think of!

  2. "salary"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in King of Prussia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CardConnect full-time for more than 2 years

    Pros

    good open culture, teammates, also career advancement

    Cons

    nothing in particular, everything seems pretty normal

  3. Helpful (6)

    "Support"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in King of Prussia, PA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at CardConnect full-time for more than 2 years

    Pros

    The people who I get to work with in the office everyday.

    Cons

    It’s a rollercoaster. I started working at here over 1.5 years ago as a support team representative. Learning the phones and everything for a new industry was hard because of real high business volumes and tons of new hires, but fun because we seemed to pull through as a team. We were told when we started that it would stay the same regardless of the acquisition by First Data. Boy, that was wrong. It’s different now....

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  4. Helpful (9)

    "Great company, lots of perks, great office and work life balance"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in King of Prussia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CardConnect full-time for more than 4 years

    Pros

    Company culture is second to none. The office is beautiful and modern, and is open and well lit. MacBooks are offered to employees, which is great. Middle management seems to care about individual employees and tries to make them happy and comfortable in their roles. People treat each other with respect and generally value each other's time. A lot is happening at this company right now, and there is a lot of room to learn...

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    Cons

    Ever since we were acquired by a large multinational company over a year ago, priorities have been changing constantly. Every month, some planned product feature gets thrown away, or something that wasn't important before suddenly becomes an urgent priority. The acquiring company recently and suddenly fired a respected member of our upper-level leadership team (I'm purposely keeping the details vague so my review doesn't...

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    Advice to Management

    To our parent company, please do not change what makes CardConnect so successful and special - our employee-focused culture. If you start chipping away at what makes people love working here, all of the talent you paid good money to acquire in the purchase of our company will slowly start to leave. CardConnect works so well because of its people and its culture, and keeping that culture strong will no doubt result in...

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  5. Helpful (1)

    "Best company ever"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Software Engineer in King of Prussia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CardConnect full-time for more than 2 years

    Pros

    1) You are 100% appreciated 2) Your ideas/suggestions are welcomed 3) Culture is the best you will ever see 4) Amazing office This is the best company I have ever worked for. Before coming here from my last employer, I had no idea a company with this much appreciation and dedication to their employees existed. I honestly feel bad for my friends because I talk so much about how awesome this company is. They go way...

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    Cons

    There is not one thing I would change about this place

    Advice to Management

    Keep doing exactly what you are doing, and you will have extreme success because the employees will be 100% happy.

  6. "great company"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at CardConnect

    Pros

    very patient during training process, food galore, happy coworkers

    Cons

    none i can think of

  7. Helpful (2)

    "Dream Job"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in King of Prussia, PA
    Recommends
    Approves of CEO

    I have been working at CardConnect full-time for more than a year

    Pros

    -culture is so laid back -office is amazing -fully stocked fridge 24/7 -accu puncture -veggie box -massages -flexiblility -friendly people everywhere

    Cons

    -honestly, can't think of any

    Advice to Management

    happy employee= productive employee

  8. Helpful (1)

    "Merchant Solutions Representative"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at CardConnect full-time

      Pros

      Great place to work and this job is a fair place to start growing within the company; associate level role.

      Cons

      Not any that I know of so far.

    • "If you sell merchant services, this is the place to be!"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Senior Direct Sales Advisor in Los Angeles, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at CardConnect for more than a year

      Pros

      - Cutting edge, non comparable, exclusive and propitiatory technology which enables you to always be one step ahead of the competition and never have to sell on price which is huge in our industry. - Support: I have worked for many processors and ISOs but here is where I stopped and am not even looking elsewhere. Every other company I worked for, W2 or 1099, had always the pressure for numbers and quotas and deadlines...

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      Cons

      Not really a con but communication within the departments and the outside sales channel which has been constantly improving.

      Advice to Management

      Keep doing what you’re doing.

    • "A+ Company to work for!"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - ACES-W2 Direct Sales in San Clemente, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at CardConnect full-time for more than a year

      Pros

      "Where do I begin!" I have been in the payment processing game since 2011. I have worked for a few merchant service providers, some good and some not so good, and I candidly say that Cardconnect is by far the best company that I have "Ever" been associated with in any industry that I have worked in. The principals and management team have hearts of gold! They are more than fair and they actually listen to employee ideas...

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      Cons

      There are no downsides at all. Not one for me!

      Advice to Management

      Please keep doing what you are doing!

    Found 56 reviews