Cardtronics Reviews | Glassdoor

Cardtronics Reviews

Updated October 1, 2017
90 reviews

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2.3
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Cardtronics CEO and Director Steven A. (Steve) Rathgaber
Steven A. (Steve) Rathgaber
52 Ratings

90 Employee Reviews

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Pros
  • Decent Pay and benefits, okay 401k (in 3 reviews)

  • Tech staff are very smart, considerate and hard-working folks (in 3 reviews)

Cons
  • I know that is a part of IT, but it's just something worth mentioning when considering salary and work/life balance (in 5 reviews)

  • The company does not reward hard work or seem keen to promote employees of pay them well (in 5 reviews)

More Pros and Cons

  1. "System Admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Systems Administrator in Irving, TX
    Former Employee - Senior Systems Administrator in Irving, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Cardtronics (More than a year)

    Pros

    generous severance and salary, good working environment

    Cons

    not well organized in IT

    Advice to Management

    keep the good people


  2. Helpful (1)

    "Service Escalations Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    I worked at Cardtronics (More than 3 years)

    Pros

    Compentitive pay, benefits with annual review

    Cons

    Lack of communication with employees

  3. Helpful (3)

    "Beyond Words"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Cardtronics full-time (More than a year)

    Pros

    Bi-weekly paycheck
    Benefits
    Coffee available
    Decent Location

    Cons

    Sort Reviews by date . This place will eat away at any normal person until it’s left nothing but a shell. Worst management in the industry. Cover up after coverup. If you try to say or do anything to improve the work environment, management will recent you and try to destroy you. If anything goes wrong with the insane overload of work you are given you will be shamed, verbally abused and possibly written up. Will never hear about anything you do that’s right. Management and HR complicit. No room for growth unless you know someone ..Like others have said, run don’t walk

    Advice to Management

    Stop acting like gangsters and the mob. So t intimidate and abuse employees


  4. Helpful (1)

    "Working at cardtronics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Cardtronics full-time

    Pros

    decent pay
    free parking
    clean bathrooms
    unlimited drinking water provided from water fountain
    working printers
    I literally can't think of anything else to fill in the 20 word minimum...

    Cons

    very shady company.
    first of all they hire you with for a position with a certain job description, and in the interview make it sound interesting with lots of potential for career growth. They say they'll start you off with some lower level work to get you to learn the business the business before moving you on to the real work you were hired to do..
    DON'T FALL FOR IT
    operationally this company is a hot mess. none of the systems work properly. and management has no clue what's actually going on. they invested millions of dollars into new platform systems without having tested them, then once they went live, found out that they don't actually work properly. they don't even have something as basic as a tax accounting in their revenue.

    there are projects for improvement but in the 2 years that i've been here, have yet to see them move forward a single step.

    management is horrible. they're out of touch with the work that employees are actually doing and sets unrealistic expectations. you'll be humiliated and berated for things that aren't your fault and things you had no way of knowing.

    If you're desperate for a paycheck and have no other options, you can consider it. but if you have any ounce of self respect and career aspiration, run the other way.

    Advice to Management

    treat your employees like human beings and not machines; your level of logic with respect to company operations is the same as saying 2+2=5


  5. "Shortsighted Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ASM in Houston, TX
    Current Employee - ASM in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Cardtronics full-time (More than 5 years)

    Pros

    Food Trucks
    A/C
    Learning Experiences

    Cons

    -Top Heavy
    -Advancement not based on merit
    -Terrible communication
    -No out of the box thinking
    -Only want you to work from home when convenient for them.
    -Bullying, bullying bullying.

    Advice to Management

    Stop bullying employees. Treat employees with respect. Stop creating cliques


  6. Helpful (5)

    "Cesspool . Good ol' boys club"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Project Manager in Houston, TX
    Current Employee - Operations Project Manager in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Cardtronics full-time (More than a year)

    Pros

    Benefits. Ok location. Nothing else.

    Cons

    Read thru all the reviews here going way back. The culture at this place is radioactive . Only possible way of getting a promotion is being personal friends with management and spending your personal time with them and paying homage. As I write this Houston is going thru Hurricaine Harvey and Management is literally trying to force and intimidate employees into working. Operations managers and staff are possibly the lowest life form to exist. Just a terrible place.

    Advice to Management

    Stop promoting people because they are your friends.

    Cardtronics Response

    Sep 13, 2017 – Director, HR

    Thank you for your feedback. As a current employee, we encourage you to speak with your manager and/or HR regarding any areas of concern. Regarding Hurricane Harvey, our approach during these sorts... More


  7. "."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Cardtronics full-time (Less than a year)

    Pros

    Food truck Tuesdays
    Chick Fila Mondays
    Taco stand across the street
    Charitable work
    Quiet environment

    Cons

    Stressful
    Micro managers
    Unorganized
    No work life balance
    Top heavy
    None

  8. Helpful (1)

    "Hell."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Scheduler in Houston, TX
    Current Employee - Scheduler in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Cardtronics full-time (More than 3 years)

    Pros

    You are employed. Also, If you have a flexible enough body to crawl into the "in" circles' -anal cavity, you are good.

    Cons

    where to start? The neopotism? The flagrant disregard for all labor laws? The constant abuse of power? The fact only performing a lewd act on pseudo important people and become part of their circle is a way to get a promotion? Talent is overlooked in favor of lesser qualities. Management stuck in the mid 20th century mentality. Salary is a joke: It goes on and on. You can do better than this place. Don't walk, run away. Oh and I almost forgot the place is a pigsty. People dressed like they are either workers or patrons of a shady strip club. T shirts, jeans and flip flops in a financial institution.

    Advice to Management

    Come into the new century. Class up the joint. Get rid of the riff raff. Value talent


  9. Helpful (3)

    "Miserable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cash Analyst in Houston, TX
    Former Employee - Cash Analyst in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Cardtronics full-time (More than a year)

    Pros

    Great entry-level learning experience. Plenty of ad hoc projects to keep things fresh. Databases were going through upgrades during my time to improve processes.

    Cons

    No room for career growth. Very cutthroat company, especially management. Several coworkers were fired with little cause in my time. Everyone below management was miserable in their roles.


  10. "shipping/receiving clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Cardtronics full-time

    Pros

    free lunches and vacation time

    Cons

    long hours, need to hire better people, to many contractors that do not care about the company


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