ChargePoint Reviews | Glassdoor

ChargePoint Reviews

Updated August 7, 2018
42 reviews

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3.6
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Pasquale Romano
28 Ratings

42 Employee Reviews

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  1. "Lots to love about working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Campbell, CA
    Current Employee - Anonymous Employee in Campbell, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at ChargePoint full-time (More than a year)

    Pros

    The people are great and I really enjoy going to work each day

    Cons

    Growing pains and lots of hiccups throughout the org that unfortunately cost the overall business

    Advice to Management

    Someone else said it and it is true. Work life balance is better for some teams while others work crazy hours regularly


  2. Helpful (2)

    "Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Campbell, CA
    Former Employee - Anonymous Employee in Campbell, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ChargePoint full-time (Less than a year)

    Pros

    Employee Culture, benefits, catered lunches sometimes, Kaiser across the parking lot.

    Cons

    Poor management, zero HR leadership/help.

    Advice to Management

    Train the CEO and top level executives on how to be leaders.

  3. Helpful (6)

    "CEO has got to go!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ChargePoint full-time

    Pros

    People are amazing. Mission is tough to beat.

    Cons

    Zero accountability. Lack of goals. Overly aggressive product roadmap. Inexperienced CEO who screams and yells.

    Advice to Management

    Time to change the CEO. We will never succeed with Pat at the helm


  4. Helpful (5)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Campbell, CA
    Current Employee - Sales in Campbell, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ChargePoint full-time (More than a year)

    Pros

    It's a great place to get your feet wet and the stocked kitchen is a great perk.

    Cons

    They hire the wrong leadership based on favoritism and less expensive salary like management with no management experience because you like them. It's an open space so there are no cubicles and no privacy. People get promoted because they like them, not for their skills. Poor leaders who don't know how to create a motivational and career promoting culture. They need a team of outside organizational consultants to diagnose the issues we have with bad leadership and high turnover due to back leadership. So many people have resigned and they don't fix it. They just have their eye on the bottom dollar and not what's good for their team and the employee.

    Advice to Management

    Hire an organizational team to come in and revamp every department, the culture is failing and it's costing money. We have lost a lot of amazing people. We are all demotivated and there is good reason why. Hire the right people with experience and not because they are a cheap salary or look good on paper. People are leaving and there is something very wrong. Let us work from home as being visible at work or working longer hours doesn't mean more productivity or we are happy, so stop micromanaging. Look at the top 10 companies with the best cultures, pay and amenities for leadership and employees and emulate that, you will have happy employees who are productive. Find the right leadership and stop with the turnover. Leadership attitude needs to change. Take an interest in your employees and give them a way to map out their career so people can feel empowered and valued. Ask us what we want as we don't feel valued at all. You just see us as a dollar sign and not a person and your expectations are way off.


  5. "Fun place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Intelligence Analyst in Campbell, CA
    Current Employee - Business Intelligence Analyst in Campbell, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at ChargePoint full-time (More than a year)

    Pros

    Just ask and the company will raise pay upto 20% in one go.
    Easy going - just need to work 9-4.

    Cons

    No free lunch. Leadership is weak

    Advice to Management

    Hire better engineering team from better universities


  6. Helpful (10)

    "It takes a mass exodus to start seeing changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Campbell, CA
    Current Employee - Sales in Campbell, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at ChargePoint full-time (More than a year)

    Pros

    The company is great and the product an industry leader. They put their employees first, but it definitely depends on which department you are in.

    - Snacks

    Cons

    There were growing pains during my time here and unfortunately it took many resignations within a month for management to acknowledge that there was an issue with morale. On a good note, the loss in the talent they had is leading to some positive changes for their existing employees, so I hope they stay true to these promises and keep them happy.

    Advice to Management

    Stop putting employees into middle management positions based on seniority and not on managerial skills because the one you promoted for my team, had absolutely none. You needed a "YES" person, and you got what you asked for, but at the cost of losing some talent.

    STOP WITH THE MICROMANAGING - place some trust in your employees and don't punish the entire team for one or two bad apples. If you have employees who are performing poorly - deal with them, because it is unfair for those who work hard to see these counterparts continue with their bad habits without repercussion.

    You claim to provide salaries fair to the market value. You are not. Add this along with the micromanaging - you will see more resignations.

    Again, there seems to be some change in the horizon, so I hope these issues are dealt with. ChargePoint is a great company and I want them to succeed. Just make sure you keep your team happy. They want to be there.


  7. Helpful (1)

    "Great mission and culture--- growing pains and benefits and comp are average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at ChargePoint full-time (More than 3 years)

    Pros

    Great Mission and company is very loyal to its employees, the company is at the beginning of a fast growth ramp, expanding internationally.

    Cons

    Doesn't pay very well, benefits are minimal and I'm starting to wonder how meaningful the stock-options are.

  8. Helpful (5)

    "Not the Best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ChargePoint full-time

    Pros

    Supervisors, snacks, not much else

    Cons

    Low pay , being tricked to have to work for a temp agency not CP, No benefits , no chance for advancement, stressful job

    Advice to Management

    Driver support is your frontlines , yet there is obvious lack of care for driver support. I have a over a decade of customer service that wasn't even a consideration in pay or my education. I have never had such a bright look on a companies potential to be so disappointed by a company cause of the lack of care for their employees ( lower). Get rid of the temp agency don't trick people into working for you through them.


  9. Helpful (5)

    "Love my job. Low Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Research in Campbell, CA
    Current Employee - Sales Research in Campbell, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good culture between people who work here with good respect for each other.
    Good management.
    Decent work.
    Flexibility.

    Cons

    Cons-
    Middle management is bottom feed
    Pay is horrible


  10. Helpful (1)

    "Good industry and people but organizational leadership is lacking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Campbell, CA
    Former Employee - Anonymous Employee in Campbell, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at ChargePoint full-time

    Pros

    Open culture of debate, good people and great industry to work in... Doing your part in changing the world is a great motivator to come to work everyday.

    Cons

    Debating things and getting approval from multiple stakeholders frequently delays projects. Favoritism, politics and hiring employees without the required skill set. Some teams work 30 hrs per week others have to double up to 70 hrs. Leadership has differing priorities.

    Advice to Management

    Make faster and more informed decisions, make sure the people you hire have the right experience or skills.


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