Circleback Reviews | Glassdoor

Circleback Reviews

Updated October 18, 2017
14 reviews

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3.3
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Manoj Ramnani
13 Ratings

14 Employee Reviews

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  1. "CircleBack Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very good company, good people

    Cons

    I can't think of any.

    Advice to Management

    None


  2. "Great startup solving a really difficult problem"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Circleback full-time (More than 3 years)

    Pros

    learn a lot, be challenged
    good team atmosphere
    team empowered to get the job done
    nice perks: flexible work hours, HH, unlimited vacation, good benefits

    Cons

    a lot of work due to a small size team, a fair amount of context switching as one can expect in a startup

  3. "Growing up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    Approves of CEO

    I worked at Circleback full-time

    Pros

    Driven and optimistic management team

    Cons

    No structure. Needs communication improvement. No clarity on role description for new employees.

    Advice to Management

    Treat everyone with the respect, just the way you'd like to be treated. Avoid showing the evident strong relationships with some members of the company, it demoralizes those who aren't as close.


  4. Helpful (2)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Tysons Corner, VA
    Former Employee - Sales in Tysons Corner, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    We had parking in the building and the coworkers had so much potential and value

    Cons

    Management was a joke and the product had little no scalability for future endeavors especially in the B2B space. Unreasonable expectations were set for sales on a product that management knew nothing about let alone how to position.

    Advice to Management

    Get the product to a place that is really trustworthy and together and the business has potential. Build the product and the rest will follow


  5. Helpful (13)

    "Wouldn't touch with a barge-pole"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Vienna, VA
    Former Employee - Sales in Vienna, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Circleback full-time (Less than a year)

    Pros

    Allegedly well-funded; aggressively small team; the view is relatively nice; the elevators work; free coffee; personal desk; gulag-esque work atmosphere

    Cons

    Zero regard for well-being of employees, fundamental flaws in the product, complete charlatan of a CEO. If you are an investor, or, alternatively, you are potentially looking at this company as a next step in your career, run, run as fast as you can.

    Let me paint a picture. Imagine you're working your hands to the bone for more than 50 hours a week, the whole "first one in, last one out"-type deal. Imagine if you're exceeding your KPI's by 125%, then, suddenly, you're blindsided at 12Pm on a Friday afternoon with the announcement that you and the rest of the sales and marketing team are being let go due to a pivot. Imagine that this all transpires with zero warning, and, on top of that, the management team has the chutzpah to offer you one week's severance. Happy Holidays, to you too.

    This is all less than six months' removed from raising 12m in capital. Where did the money go? Why is such a pivot necessary? If the product is so downright deficient, why sell investors on a fraudulent data point (hint: 90% is an outright lie, and I invite anyone screaming "slander" to allow for discovery of said supporting documents in any suit)? Why hire a team based on a complete and total lie? CircleBack's offerings sound downright-peachy on paper, but the fact of the matter is that the products are no more accurate than a google search. Do you want contact data that was, maybe, accurate six months ago? Do you feel like indirectly sharing your data with dozens of your closest competitors? Boy, do I have an opportunity for you.

    Advice to Management

    Run, run like hell; alternatively, figure out how to not be so completely tone-deaf towards employees; also, hire people who actually know what they are doing.


  6. Helpful (1)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Vienna, VA
    Former Employee - Anonymous Employee in Vienna, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Circleback full-time (More than 3 years)

    Pros

    Smart management and dev team, fast moving, good market, great learning and growth opportunity. Most the senior folks have been there for awhile. You wear a lot of hats, like at most startups. You get lots of exposure to new and different roles and are challenged daily by smart people.

    Cons

    Startups are hard. It's a lot of work, under a lot or pressure and a big microscope. You can't hide if you're not producing. Not sure this is a real con, just more of a FYI for folks who think startups are all ping pong, kegerators and stock options.

    Advice to Management

    Keep pushing and looking for more great people.


  7. "Each day gets better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Circleback full-time

    Pros

    This is a fabulous start up environment. The company has an ingenious and disruptive product that keeps getting better and better every day. Competitors are increasingly coming to CircleBack for the data because they know it's the best.

    The staff is open door and friendly. There was a house cleaning of employees earlier in the year and the management has learned from some early bumps to do a much better job of hiring people who fit into the culture and get along very well.

    Sales volume is skyrocketing to where the environment is nothing like it was just 6 months ago. It's just getting better and better.

    Cons

    Typical cons with any start up - focusing on the best opportunities and direction in which to grow. Having to sort through process and staff having to wear many more hats than they might initially expect, but that's a learning experience which is not necessarily bad. Bottom line is every work environment has problems, but the nice thing about CircleBack is each day gets noticeably better with more support, better technology, more opportunities, more staff, etc.

    Advice to Management

    Same advice for all start up managers - be conservative with your funds, and continue to hire the smart and motivated people you have been hiring lately.

  8. Helpful (3)

    "This organization is all smoke and mirrors"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive
    Former Employee - Account Executive
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Circleback full-time (Less than a year)

    Pros

    The pros is that the people are great. The idea that they had in the beginning was great

    Cons

    The biggest issue is lack of communication from management. When your sales team asks for help you should probably do so. The sales director is in the seat as more a trophy object than someone who can actually build a solid team. Both the CEO and CFO have lied to investers about the sales numbers in order to secure more funding.

    I feel bad for those who have given Manoj millions of dollars for this product.

    Advice to Management

    Advice for the board you need to do a deeper dive into what is happening with your executive team and your management team. You need to clean house the ship is sinking hope you have a life boat somewhere


  9. Helpful (5)

    "Good team, but they manage with the door"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive
    Former Employee - Account Executive
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Circleback full-time

    Pros

    Smart people, good pay for a startup, very novel and powerful approach to the data business. They're very well funded as well. Everyone is extremely bright.

    Cons

    In multiple instances, they are very very quick to terminate employees (even by startup standards). There is no review, discipline, or improvement process. Several of my colleagues weren't even aware there was an issues until they had been 'let go' because of it.

    Advice to Management

    You can do more with someone than show them the door. Try to develop people instead of taking them at face value and just squeezing work out of them until they're no longer useful.


  10. Helpful (1)

    "Software Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Circleback (More than 3 years)

    Pros

    Amazing Engineering and Data Science teams with unique blend of skills: Mobile/Web/Cloud/Big Data/QA SW Engineers and Data Scientists/Analysts working together in close collaboration
    Entire team is vested in the vision and feels proud about the products that they build and ship
    Typical startup atmosphere with open space, good flow of communication, multi-hats mode
    Challenging and re-warding at the same time as we learn constantly and extend our skills

    Cons

    Not a place for everybody. Like any startup, expect to work pretty hard - we usually prefer the term "smart". But expect to gain really fast top notch skills.


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