Close Reviews | Glassdoor

Close Reviews

Updated Jun 7, 2019

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Found 19 reviews

4.8
StarStarStarStarStar
Rating TrendsRating Trends
94%
Recommend to a Friend
89%
Approve of CEO
Steli Efti
10 Ratings
  1. Helpful (6)

    "Legit employee review: It's better than I could have anticipated!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success Executive in Olathe, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Close full-time for less than a year

    Pros

    Working at Close has been a blast! When I applied to work there, I read all the Glassdoor reviews and to be honest, was kinda like, "Sure, yeah, whatever - this is probably the typical 'Glassdoor window dressing' stuff." So while I was excited about accepting an offer to work with their team, I was also a bit skeptical that my perception of great people doing great work would be quickly disappointed, so I lowered...

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    Cons

    It's not for everyone. If amid uncertainty, you don't naturally default toward action (e.g., "I'm not sure, but I can figure it out..."), you likely won't be a fit at Close. In that same vein, you likely won't be a fit if you're intimidated to ask questions - even seemingly silly ones. As a culture, we question ourselves, our peers, our processes, and choices from last week, month, or year. So if you're not comfortable...

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    Advice to Management

    Keep it up. Keep owning your successes, transparently owning your failures, and pushing the team to grow - it's working and it's a pleasure to be a part of! :)

    Close2019-03-26
  2. Helpful (9)

    "Very disappointed in the company..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Close full-time

    Pros

    remote work, no commuting to work, pay is OK

    Cons

    fake people, too laid back, lack of leadership, favoritism, lack of diversity in the company

    Advice to Management

    Maybe look at the "yes" men and women that work for you...Also, why does your company only seem to hire only people of the same race, creed, age, orientation? Shouldn't we be embracing diversity? If you feel I am not telling the truth, look at our company picture. One would think that being a startup and remote that we would be more inclusive of people of color and marginalized groups. I definitely thought that with a...

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    Close2018-12-23
  3. Helpful (18)

    "Went from contract to full-time (remote) and love it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Content Marketing Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Close full-time for more than a year

    Pros

    I can't stress enough how much emphasis is placed on deliverables over "number of hours worked" in a given week. Managers and the CEO work extremely hard with individual contributors to agree on realistic projects, deadlines, deliverables and to empower employees to go out and do what they're hired to do. There's very little oversight from managers on a daily basis, as they fully trust people to go out and execute on...

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    Cons

    Right now I'm six months into my role full-time after being a contractor for the previous year, and there have been pretty much zero cons. Everyone (and everything) has been exactly as represented during the interview process and whenever there's a little thing I'm frustrated about or want to change in my workflow, the minute I express that to my manager, we have a very open dialogue about how to solve it and get to a...

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    Advice to Management

    Can I give 6 stars for work-life balance? You've completely destroyed my ability to go back to a non-remote job ever again.

    Close2018-05-29
  4. Helpful (5)

    "No B.S."

    StarStarStarStarStar
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Close full-time

      Pros

      A company full of people who want to be here. Everyone does what needs to be done, not what they can get away with. Good communication, no b.s., supportive teammates, and lots of appetite for getting stuff done. The company retreats are excellent—work focused, social, but realistic about the fact that it's a company and everyone is there for a reason. Because the team is spread across timezones typically, everyone is...

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      Cons

      Remote work isn't for everyone. There is a good team culture, but it's a different daily experience than being in an office.

      Close2018-06-14
    • Helpful (4)

      "Amazing team + fantastic remote culture + challenging, fast-paced work = <3"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Success Manager 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Close full-time for less than a year

      Pros

      As one of the newer employees, working at Close.io has been a very unique and positive experience. By unique, I mean that it's not everyday that you find a job that you love, with a team that you look forward to spending time with, at a company that prioritizes continuous truth-seeking, trusting your team, and embracing the ridiculous. By positive, I do not mean that it's not challenging or hard work, but it's the type...

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      Cons

      If you are new to remote work, I would just encourage you to honestly think about what it would take for you to be successful in a 100% remote work environment. Remote work is a positive in my mind, but it can be challenging as well.

      Close2018-06-05
    • Helpful (1)

      "Work with a small team of insanely productive rockstars from all over the world"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Success Manager 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Close full-time for less than a year

      Pros

      When first joining the Close.io - I was a bit concerned that "remote" would really translate into "out of the loop." Having worked at companies with an HQ and remote teams, this was the norm. However, once I started, I was blown away at how wrong I was. A lot of that comes from the fact that everyone is remote, not just you, so there's a common understanding of what everyone needs from each other. Also, we hire from all...

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      Cons

      This is not a con for me, but I wouldn't recommend this job if you're not a self-starter. People will probably say that about any job, but it's especially true when you're working at a small remote company that produces like teams 2-3x it's size. There's little time for oversight and direction, so you're given a high level of autonomy and expected to run with it. If that doesn't sound appealing, then this might not be...

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      Advice to Management

      Easily the best management team I've ever worked with, so not much in terms of things to change. If anything, the advice is to do everything you can to maintain this level of culture as the company grows. I have faith we can do that.

      Close2018-06-14
    • Helpful (3)

      "I can't imagine working anywhere else."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Approves of CEO

      I have been working at Close full-time

      Pros

      Close.io is an amazing place to work. While there are tons of things I could mention, the biggest two reasons I love working for Close.io are the people I work with, and the fact that my opinion matters. The people I work with push me to better myself on a daily basis, and I couldn't ask for anything more. In addition, it's refreshing to be in a position where my opinions are taking seriously, and actually drive product...

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      Cons

      The main downside I see is that, when dealing with remote life, it can be difficult to not fall into bad habits. It's important to make sure you get outside and remain active.

      Advice to Management

      Continue to be transparent, and hear the voices of your employees no matter how far we grow :). It's what sets us apart.

      Close2018-05-29
    • Helpful (5)

      "Happiest 5 years of my professional life"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Software Engineer 
      Recommends
      Positive Outlook

      I have been working at Close full-time for more than 5 years

      Pros

      I've been with the company for over 5 years and I'm still not looking for anything else! The product is very fun to work on and I'm often inspired by the amount of positive feedback we're receiving from our customers. However, the main "pro" for me is definitely the team. The leadership is by far the most competent and thoughtful from all the companies I've worked at. You can be sure that the person responsible for you...

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      Cons

      Remote work might be a bit tough in the beginning if you're not used to it. I had to grow a lot of discipline around personal habits and communication in the early years. But, as I said above, once that's done, it's great.

      Close2018-02-12
    • Helpful (5)

      "LOVE this team & company <3"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Operations in Summerland, CA
      Recommends
      Positive Outlook

      I have been working at Close full-time for more than 3 years

      Pros

      Where do I start...?! ;) 1) The freedom to work from anywhere in the world and create my own full-time schedule. 2) The exceptional talents (and personalities) that drive the company. This is an organization that encourages the entrepreneurial spirit; a place where professional growth and personal development are truly apparent. They place a lot of trust to begin with so if you need structure, encouragement or...

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      Cons

      Remote working has it's downsides but I wouldn't trade that in for an office job anytime soon. It's part of my job to make sure communication and culture stays alive so any complaints about this are my own doing.

      Advice to Management

      I give them feedback directly. Publicly: Be more aggressive in promoting the product, it's an amazing tool....

      Close2017-11-22
    • Helpful (4)

      "So nice, I joined the company twice!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Head of Growth in Charlotte, NC
      Recommends
      Positive Outlook

      I have been working at Close full-time for more than a year

      Pros

      The company's mission is clear: 1. Build the best software for inside sales teams we possibly can. 2. Build a house you want to live in. People aren't working here to get to the next thing. For most of us, Close.io is "the thing". The entire team is fully remote. Work/life balance is critical. Trust is a big factor, which allows management to give employees a lot of flexibility to do their thing.

      Cons

      These aren't "cons", but disclaimers: There's no office. So you need to be able to manage yourself and stay productive. The company is slightly understaffed by design. So if you're mailing it in, it'll get noticed very quickly. Having great ideas doesn't mean much here. You have to be able to convince others and/or execute on the idea yourself to make it happen.

      Close2017-11-21
    Found 19 reviews