Close Reviews
Updated Feb 21, 2023
- Administrative
- Arts & Design
- Business
- Consulting
- Customer Services & Support
- Education
- Engineering
- Finance & Accounting
- Healthcare
- Human Resources
- Information Technology
- Legal
- Marketing
- Media & Communications
- Military & Protective Services
- Operations
- Other
- Product & Project Management
- Research & Science
- Retail & Food Services
- Sales
- Skilled Labor & Manufacturing
- Transportation
- Current Employees
- Part-time
- Contract
- Internship
- Full-time
- Freelance
- Worldwide
- United States - All Cities
- - California
- - Santa Barbara, CA
- - Santa Barbara, CA
- - Summerland, CA
- - San Francisco, CA
- - San Francisco, CA
- - North Carolina
- - Charlotte, NC
- - Charlotte, NC
- - Minnesota
- - Minneapolis-St. Paul, MN
- - Minneapolis, MN
- - Kansas
- - Kansas City, MO
- - Olathe, KS
- - Maryland
- - Washington, DC
- - Silver Spring, MD
- Canada - All Cities
- - Ontario
- - Toronto, ON, Canada
- - Toronto, ON
- Brazil - All Cities
- - Ceará
- - Fortaleza, Brazil
- - Fortaleza, Ceará
- Spain - All Cities
- - Navarra
- - Zaragoza, Spain
- - Olite
- - Catalonia
- - Barcelona, Spain
- - Barcelona
- Czech Republic - All Cities
- - Prague
- - Prague, Czech Republic
- - Prague
- English
- French
- German
- Dutch
- Portuguese
- Spanish
- Italian

Found 38 of over 40 reviews
- Popular
- COVID-19 Related
- Highest Rating
- Lowest Rating
- Most Recent
- Oldest First
Got a burning question about Close? Just ask!
On Fishbowl, you can share insights and advice anonymously with Close employees and get real answers from people on the inside.
Top Review Highlights by Sentiment
- "Remote first culture, company has been remote (and got very good at it) way before Covid" (in 7 reviews)
- "Trust is a big factor, which allows management to give employees a lot of flexibility to do their thing." (in 4 reviews)
- Current Employee, more than 1 year★★★★★
Hands Down the BEST SaaS Organization I've ever been a part of!
Feb 21, 2023 - Anonymous EmployeeRecommendCEO ApprovalBusiness OutlookPros
Fully Remote Incredibly Thoughtful Generous Benefits Amazing Annual Retreats (think Fashion Capital of the World!) Opportunity for Growth Great Product Innovative Customers
Cons
That I didn't find it sooner! (I joke - but it really is that great!)
- Current Employee, more than 1 year★★★★★
Pros
I've been at Close for over a year. It's been an amazing team to work on. They believe strongly in building a culture that is competent and creates a great product while at the same time being a place to enjoy working. The leading result is that I enjoy all of my teammates an co-workers & can confidently represent our product. I think Close does the best job I've ever seen creating a happy workplace.
Cons
I don't have many cons.
Thank you for sharing your feedback! Appreciate you :-)
- Current Employee, more than 3 years★★★★★
Pros
- Fully Remote - Annual Trip
Cons
- Elitist environment - Pay - Lack of transparency and trust
Close Response
For anyone interested in joining our team, we're happy to hop on a call so you can get an actual sense of what working at Close is like. Feel free to reach out directly to ANY current team member (you can find us on LinkedIn!)
- Former Employee★★★★★
Low wages, overworked, doesn't care about you at all
May 20, 2022 - Anonymous EmployeeRecommendCEO ApprovalBusiness OutlookPros
They'll say all the right things to make you feel special at first, so you feel like it's worth the stress.
Cons
Prepare to be gaslit. They purposefully keep teams small so they can exploit you for labor. extremely lacking in diversity. no interest in actually making change as long as upper management keeps making money. product actually has structural issues because they are also so stingy with money Stay far away if possible. Don't believe me? Take a look at all the negative interview experiences. It's clear they've asked current employees to flood Glassdoor with positive reviews to bury negative ones.
Continue readingClose Response
For anyone interested in joining our team, we're happy to hop on a call so you can get an actual sense of what working at Close is like. Feel free to reach out directly to ANY current team member (you can find us on LinkedIn!)
- Current Employee, less than 1 year★★★★★
Pros
Absolutely love this team and our mission––and the day-to-day is my favorite job to date. You'll get a lot of autonomy (but regular check-ins and guidance to make sure your priorities are aligned). Very few meetings and a true remote-first, asynchronous culture. Work on your schedule with little micromanaging and really great benefits. Feels like a very mature company culture with mutual respect and employee investment, plus––we're building a cool product that customers actually love, which feels affirming.
Cons
Some of the smaller departments are still building project management processes, so there's sometimes confusion that we need to clear up in team meetings and regular syncs about what's gotten done/still needs to be done. It's still much more manageable than other companies I've worked at though, so it's not really a complaint. More of just my only regular bump in the road.
Continue reading - Current Employee, more than 8 years★★★★★
Pros
Close is an amazing place to work because of a great remote-first culture, a focus on high-quality work, and a high level of trust/autonomy. The company has a value of "Build a house you want to live in" which is reflected in a number of ways: 1) Employees stick around - not high churn 2) High quality work, product, and codebase 3) People care about the company, their work, and each other 4) A truly remote-only culture with an emphasize on async work Finally – it's very clear the company cares about each individual, new and old. A recent example of this was how thoughtfully the company handled an uncertain situation at the beginning of COVID-19. Compensation & benefits are very good, especially for remote.
Cons
High expectations; you have to be very self-motivated; limited opportunities for growing into people management since the company is relatively small (< 50) - however there are lots of other growth/leadership opportunities for individual contributors.
- Current Employee, more than 1 year★★★★★
Couldn’t imagine working anywhere else!
Jun 16, 2021 - Anonymous EmployeeRecommendCEO ApprovalBusiness OutlookPros
*Amazing remote culture and team. The people, hands down, are the best part of working at Close. Truly one of the best groups of humans I’ve ever encountered. *Open communication and transparency. No BS approach. No conversation is off limits. *Autonomous work environment - there’s a great balance of being able to do my job with little oversight, but enough guidance to make sure I’m on track *Flexible remote environment, work-life balance + incredible benefits. The company really values and invests in the whole individual, both in and outside of work *The bi-annual team retreats (in a non-COVID world) are amazing <3 *Thoughtful and inspiring leadership team. Really grateful for their transparency with decision making, which was very apparent throughout the COVID pandemic.
Cons
*Remote work isn’t for everyone - you have to be self-disciplined and self-motivated to stay on track.
Continue reading - Current Employee, more than 1 year★★★★★
Solid Company, No Regrets Joining
Sep 30, 2020 - Senior Software EngineerRecommendCEO ApprovalBusiness OutlookPros
The company culture is really great. There's a culture around transparency and no BS. No wasting time sitting in pointless meetings. If you think something needs to change, you're encouraged to say so. If you feel you need clarification on something (e.g. during a presentation), you're encouraged to ask. Decisions are data driven. Discussions are productive and focused on outcomes. The people I work will really are professionals and are fantastic to work with. There's nobody who could leave and I wouldn't care (and this definitely wasn't true in some previous places I've worked). I feel like I'm trusted and empowered to actually do the work that needs to be done. There's enough difficult problems that there's always something interesting to work on. I think I've literally used this phase when talking to some former colleagues: "Turns out sometimes the grass actually is greener."
Cons
None really to speak of. I feel comfortable having frank conversations about anything that comes up, and these usually turn into collaborative discussions about "how can we solve this problem?".
Continue reading - Current Employee★★★★★
Pros
* Leadership genuinely cares about the people who work here * Good company culture and leadership actively seeks out feedback to improve * Competitive compensation and generous benefits * Motivated and thoughtful colleagues who take pride in their work * Large degree of autonomy
Cons
Because we are a small company and there's a lot we want to accomplish, sometimes it can feel hard to step away for more than a few days at a time.
Continue reading - Current Employee, more than 1 year★★★★★
WOW WOW WOW - What a company, what a future!
Jun 21, 2021 - MarketingRecommendCEO ApprovalBusiness OutlookPros
- Bootstrapped (and profitable)... - This means we only answer to our customers (customer focused) - Freedom to do meaningful work without politics or red tape - Highly collaborative team, welcoming of different ideas and personalities - Flexibility (fully remote, flexible hours, team trust and understanding)
Cons
I've worked in tech companies large and small and nothing compares to the experience at Close. No cons to mention!
Close Response
What a wonderful review, thank you so much for taking the time to share this! :-)
Close Reviews FAQs
Close has an overall rating of 4.4 out of 5, based on over 40 reviews left anonymously by employees. 86% of employees would recommend working at Close to a friend and 83% have a positive outlook for the business. This rating has decreased by -6% over the last 12 months.
86% of Close employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Close 4.6 out of 5 for work life balance, 4.4 for culture and values and 4.2 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Close to be benefits, management, senior leadership and the cons to be diversity and inclusion .
Work at Close? Share Your Experiences

Close Response