Close Reviews

Pros

Fully Remote Incredibly Thoughtful Generous Benefits Amazing Annual Retreats (think Fashion Capital of the World!) Opportunity for Growth Great Product Innovative Customers

Cons

That I didn't find it sooner! (I joke - but it really is that great!)

Pros

I've been at Close for over a year. It's been an amazing team to work on. They believe strongly in building a culture that is competent and creates a great product while at the same time being a place to enjoy working. The leading result is that I enjoy all of my teammates an co-workers & can confidently represent our product. I think Close does the best job I've ever seen creating a happy workplace.

Cons

I don't have many cons.

Pros

- Fully Remote - Annual Trip

Cons

- Elitist environment - Pay - Lack of transparency and trust

Pros

They'll say all the right things to make you feel special at first, so you feel like it's worth the stress.

Cons

Prepare to be gaslit. They purposefully keep teams small so they can exploit you for labor. extremely lacking in diversity. no interest in actually making change as long as upper management keeps making money. product actually has structural issues because they are also so stingy with money Stay far away if possible. Don't believe me? Take a look at all the negative interview experiences. It's clear they've asked current employees to flood Glassdoor with positive reviews to bury negative ones.

Pros

Absolutely love this team and our mission––and the day-to-day is my favorite job to date. You'll get a lot of autonomy (but regular check-ins and guidance to make sure your priorities are aligned). Very few meetings and a true remote-first, asynchronous culture. Work on your schedule with little micromanaging and really great benefits. Feels like a very mature company culture with mutual respect and employee investment, plus––we're building a cool product that customers actually love, which feels affirming.

Cons

Some of the smaller departments are still building project management processes, so there's sometimes confusion that we need to clear up in team meetings and regular syncs about what's gotten done/still needs to be done. It's still much more manageable than other companies I've worked at though, so it's not really a complaint. More of just my only regular bump in the road.

Pros

Close is an amazing place to work because of a great remote-first culture, a focus on high-quality work, and a high level of trust/autonomy. The company has a value of "Build a house you want to live in" which is reflected in a number of ways: 1) Employees stick around - not high churn 2) High quality work, product, and codebase 3) People care about the company, their work, and each other 4) A truly remote-only culture with an emphasize on async work Finally – it's very clear the company cares about each individual, new and old. A recent example of this was how thoughtfully the company handled an uncertain situation at the beginning of COVID-19. Compensation & benefits are very good, especially for remote.

Cons

High expectations; you have to be very self-motivated; limited opportunities for growing into people management since the company is relatively small (< 50) - however there are lots of other growth/leadership opportunities for individual contributors.

Pros

*Amazing remote culture and team. The people, hands down, are the best part of working at Close. Truly one of the best groups of humans I’ve ever encountered. *Open communication and transparency. No BS approach. No conversation is off limits. *Autonomous work environment - there’s a great balance of being able to do my job with little oversight, but enough guidance to make sure I’m on track *Flexible remote environment, work-life balance + incredible benefits. The company really values and invests in the whole individual, both in and outside of work *The bi-annual team retreats (in a non-COVID world) are amazing <3 *Thoughtful and inspiring leadership team. Really grateful for their transparency with decision making, which was very apparent throughout the COVID pandemic.

Cons

*Remote work isn’t for everyone - you have to be self-disciplined and self-motivated to stay on track.

Pros

The company culture is really great. There's a culture around transparency and no BS. No wasting time sitting in pointless meetings. If you think something needs to change, you're encouraged to say so. If you feel you need clarification on something (e.g. during a presentation), you're encouraged to ask. Decisions are data driven. Discussions are productive and focused on outcomes. The people I work will really are professionals and are fantastic to work with. There's nobody who could leave and I wouldn't care (and this definitely wasn't true in some previous places I've worked). I feel like I'm trusted and empowered to actually do the work that needs to be done. There's enough difficult problems that there's always something interesting to work on. I think I've literally used this phase when talking to some former colleagues: "Turns out sometimes the grass actually is greener."

Cons

None really to speak of. I feel comfortable having frank conversations about anything that comes up, and these usually turn into collaborative discussions about "how can we solve this problem?".

Pros

* Leadership genuinely cares about the people who work here * Good company culture and leadership actively seeks out feedback to improve * Competitive compensation and generous benefits * Motivated and thoughtful colleagues who take pride in their work * Large degree of autonomy

Cons

Because we are a small company and there's a lot we want to accomplish, sometimes it can feel hard to step away for more than a few days at a time.

Pros

- Bootstrapped (and profitable)... - This means we only answer to our customers (customer focused) - Freedom to do meaningful work without politics or red tape - Highly collaborative team, welcoming of different ideas and personalities - Flexibility (fully remote, flexible hours, team trust and understanding)

Cons

I've worked in tech companies large and small and nothing compares to the experience at Close. No cons to mention!