Club Quarters Reviews | Glassdoor

Club Quarters Reviews

Updated September 10, 2017
34 reviews

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2.2
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John Nichols
15 Ratings

34 Employee Reviews

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  1. "no growth potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Services
    Former Employee - Guest Services
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Club Quarters full-time (Less than a year)

    Pros

    Ok pay, ok benefits, sick days

    Cons

    no room for growth
    on feet all day
    management


  2. "Great place to work at"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Club Quarters (More than 10 years)

    Pros

    Great salary and yearly bonus

    Cons

    Very busy all the time

    Advice to Management

    No advice at all pretty good

  3. Helpful (3)

    "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Stamford, CT
    Former Employee - Anonymous Employee in Stamford, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Club Quarters full-time (More than 3 years)

    Pros

    The industry itself is pretty cool to work in, the hospitality industry. If you love people, it's a great environment!

    Cons

    With having worked for other hospitality companies, I can honestly say Club Quarters is probably one of the worst environments I have ever worked in. I sat in meetings where senior management was screaming at you! Club Quarters is unfortunately not unlike other corporations, they really don't care about their people, which is really contradictory to the industry they're in. Senior management is horrible!!!! If you care about your career, stay away from Club Quarters. If you just need to make money, that's about as much satisfaction as you're going to get.

    Advice to Management

    You have forgotten the essence of what that industry is, it's about people! Regain a connection with your staff, like the original owners. They really knew how to run a hospitality business. If there is any company you should want to come to work at, it's the hospitality industry. Club Quarters is the exact opposite of that.


  4. "Short of Manpower"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    None worth to be mentioned.

    Cons

    Overburden and short of resources.


  5. Helpful (3)

    "Challenging to Work For"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Some exceptional colleagues, well compensated

    Cons

    Management had several internal power struggles during my time with CQ, which compounded the already struggling morale. I was anxious to leave from the beginning.


  6. "Average Company with a good future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I have been working at Club Quarters full-time

    Pros

    Great Coworkers
    Close to Home

    Cons

    Employees appear to be underappreciated


  7. "Very good working environment and management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Club Quarters full-time (More than 3 years)

    Pros

    Great pay and free lunch once every Tuesday or Wednesday.

    Cons

    Is not a union. I hope they participate in working with union

    Advice to Management

    I don't have much to say

  8. Helpful (2)

    "Management couldnt find their head if it wasnt attached to their body"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Club Quarters full-time (More than 3 years)

    Pros

    Fed complimentary lunch on Thursdays. SOME positions have health and dental insurance.

    Cons

    Management doesnt have a clue what they're doing. If you are looking to grow in the company dont listen to their lies, they have no interest in promoting within but will hire their best friends in a minute. Never seen a worse run hotel, honestly surprise they are still in business.

    Advice to Management

    Learn your job. Learn the jobs of the employees that you hire. It is hard to run a business when you do not even know what is going on.


  9. Helpful (1)

    "Even the most dedicated employees have a breaking point"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    my co-workers, meeting people from all over the world, salary compared to popular hotel chains (BUT not for the amount of work expected), friends & family rate

    Cons

    overworked to the point of burn out, skeleton staff so if one person requested off or fell ill, the salaried manager would have to fill in for their hourly staff to avoid overtime, ON TOP OF the already too many hours the salaried manager has worked, vacation days aren't paid in the form of a vacation check if you don't use them in a calendar year - with such a skeleton staff, how can you take or give out vacation days?! given the nature of the job (being a 24/7 operation) they should really pay out unused vacation

    Advice to Management

    don't overwork your staff and expect them to be kind and thoughtful of guest's needs, spend money on the buildings you buy so that there won't be so many middle of the night issues, pay out for unused vacations days


  10. "A place you may learn a lot and be ready to work a lot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Club Quarters full-time

    Pros

    You would be given lots of opportunities, of course heavy work loads on the other hand, to learn a lot. You will like it if you are a aggressive professional and capable of what you do.

    Cons

    There is no real care, compassion or support from the upper managers or in the company culture. Everything is really just business.

    Advice to Management

    Teach the real meaning of caring and humanity to all the upper managers


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