Does Comfort Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Comfort Inn employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Comfort Inn. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Comfort Inn?

45% of Comfort Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Comfort Inn 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Comfort Inn?

Front Desk Agent (90) , Housekeeper (75) , Front Desk Receptionist (64) , Front Desk (22) , General Manager (21) , Night Auditor (20) , Night Auditor/Front Desk Agent (20) , Housekeeping (18) , Front Desk Manager (13) , Breakfast Attendant (9) , Front Desk Associate (8) , Guest Service Agent (8) , Assistant General Manager (7) , Guest Service Representative (6) , Manager (6)

What are the pros of working at Comfort Inn according to real employee reviews?

"Great people to work with" ((in 27 reviews)); "coworkers are nice and helpful" ((in 23 reviews)); "Great staff and boss satisfaction in job" ((in 20 reviews)); "flexible hours and you can use that time to study" ((in 17 reviews)); "Flexible scheduling and you get hours if you want them." ((in 11 reviews))

What are the cons of working at Comfort Inn according to real employee reviews?

"The pay is low and some of the customers on the overnight shift can be difficult" ((in 67 reviews)); "Poor management, franchise own, continuously understaffed, lack of communication, sometimes you have to cal police" ((in 47 reviews)); "No benefits and always flip flopping your schedule." ((in 27 reviews)); "manager is a 25 yr old with no college education who.best friends with the.supposed" ((in 18 reviews)); "Management required more training as they were under experienced." ((in 7 reviews))

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Comfort Inn

Comfort Inn reviews

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3.3

45% would recommend to a friend

(658 total reviews)

Stephen P. Joyce

54% approve of CEO

41% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Culture & values

3.0

Work/Life balance

2.8

Senior management

2.8

Career opportunities

2.7

Compensation and benefits

Comfort Inn has an employee rating of 3.3 out of 5 stars, based on 658 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comfort Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

658 reviews

2.0

Jun 1, 2026

Great supervisor, but owners undervalue employees and resources

Housekeeper

Recommend

CEO approval

Business Outlook

Pros

The housekeeping supervisor is a great guy. Very personable and easy to talk to. He is also very dedicated to the job and sets the bar high for customer service.

Cons

The owners do not value their employees. Low wages and lack of tips make the position very discouraging. There are never enough sheet sets or towels to replenish the rooms and housekeepers end up hiding towels from each other just to get their job done. One dryer is down and the part to fix it has been sitting in the office for over a month. However, the owners could care less about sending someone to repair it. Meanwhile, we go hours waiting for towels and sheets to dry. What could possibly be a decent position is made more difficult by greedy, uncaring owners.

3.0

May 18, 2026

Job security concerns after change in ownership

Front desk night manager

Recommend

CEO approval

Business Outlook

Pros

Oversee guests issues and inquiries all night long with rooms check in and check out.

Cons

The hotel has been sold to new owner and they laid off all the employees without information and no other perspectives of job position.

1.0

Mar 23, 2026

Things just keep on going downhill

Housekeeper

Recommend

CEO approval

Business Outlook

Pros

It’s really hard to find any pros to put down here.

Cons

Stay away from here if you can. You sign up to clean normal guest rooms but instead the hotel is filled with refugees living here so really you’re just cleaning refugees’ “homes”, and they’re messy because most of them don’t clean their rooms themselves at all. Also be prepared to do the management’s job for them because they will assign it to you. They will cut hours whenever they can, hours are never stable.

Viewing 1 - 3 of 658 Reviews

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Jobs at Comfort Inn

Front Desk Receptionist