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Commerce Bank

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Commerce Bank

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Commerce Bank Reviews

Updated Jan 14, 2022

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Found 642 of over 672 reviews

4.1
83%
Recommend to a Friend
93%
Approve of CEO
Commerce Bank President and CEO John W Kemper
John W Kemper
193 Ratings
Pros
  • "They have a great work/life balance and recognize achievements(in 48 reviews)

  • "Good benefits including 401K match(in 39 reviews)

  • Cons
  • "Too much emphasis on sales goals(in 13 reviews)

  • "pay is lower than competitors, behind the curve on work/life balance offerings(in 12 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Anyone else hate banking lingo and make fun of it, but as soon as a discussion starts you say "we dont want to boil the ocean here". Fml. Whats your most despised finance phrase?

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    Ratings by Demographics

    This rating reflects the overall rating of Commerce Bank and is not affected by filters.

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    1. 5.0
      Current Employee, more than 5 years

      Inclusive Work Environment

      Jan 14, 2022 - Manager (Non-Retail) in Kansas City, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Commerce Bank provides a diverse and inclusive environment. Leadership is strong and the Banks leaders care about the success of their team members. There are opportunities for development and promotion, including leadership development. Further, the Bank offers career pathing, mentorship programs, work/life balance and an amazing culture. I would recommend working at Commerce. It is by far the best employer I have ever worked for.

      Cons

      Salaries could be more competitive. The Bank has been improving in this area and there are plenty opportunities for advancement and lateral moves that can open doors and/or offer higher salaries.

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    2. 4.0
      Current Employee, more than 8 years

      Good place to work - most reviews I've read here are spot-on.

      Jan 5, 2022 - Software Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You can take the majority of Commerce reviews on this site to heart. Commerce really does have a terrific culture (if you exclude a lot of upper management and the corporate jargon you get everywhere in this industry). Your experience will vary greatly depending on what department you're working for. IT seems to be the most flexible. The company is very family focused and allotted time off is great with the addition of purchasing additional vacation time at the beginning of every year.

      Cons

      As many have stated here, Commerce is not extremely competitive with pay compared to other companies in the financial industry. Personally I pull in about $20k short of the median salary for my position. I'm even a little below the 25th percentile for my position. It's a sacrifice I've been willing to make to this point because of the relaxed work environment and amazing job security. Additionally from an IT perspective and echoed in other comments here, Commerce is extremely slow to adopt and implement new technology. That doesn't make them any different than other companies in the financial industry, in my opinion.

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    3. 5.0
      Current Employee, more than 3 years

      Good company to work for, secure through the pandemic.

      Jan 11, 2022 - Account Manager in Kansas City, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      potential for growth, and management that will help you climb.

      Cons

      the expectation of working from home post pandemic. To be determined on the final ruling, however the conversation has an archaic tone. must.be.in.office.

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    4. 5.0
      Former Employee, more than 3 years

      Enjoyed my time there.

      Jan 14, 2022 - Personal Banker I in Kansas City, KS
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Working here felt like being part of a professional family. There is a good culture here.

      Cons

      At times it felt like more employees were needed to accommodate customer traffic levels.

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    5. 3.0
      Current Employee, more than 1 year

      Good at First

      Jan 13, 2022 - Personal Banker 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Vacation balance each year is nice! Work to life balance is good.

      Cons

      Too much emphasis on Sales goals, tote around the idea of teamwork but feels really competitive. You can't move up in the company if your sales numbers aren't up and even if your sales numbers are good you still don't get the promotion from many people I've talked to.

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    6. 5.0
      Current Employee, more than 3 years

      Great place to work!

      Jan 6, 2022 - Premier Banker in Springfield, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Culture is fantastic and pay is about average in this area.

      Cons

      Large company, sometimes feels hard to navigate the red tape.

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    7. 3.0
      Former Employee, more than 1 year

      Not for me

      Jan 12, 2022 - Financial Advisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Commerce is an established organization with a long-standing positive reputation in the community. Fellow employees were friendly. Leads were provided.

      Cons

      Very little administrative support - I did almost all of my own paperwork which was unlike other positions I have held as a financial advisor. The technology was antiquated and clunky. Goals for production were unclear.

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    8. 3.0
      Former Employee

      Good Benefits

      Jan 9, 2022 - Assistant Branch Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Commerce Bank has great benefits and the work environment is very busy which is challenging. There is a lot of opportunity for internal growth in this company.

      Cons

      Very busy and sometimes the customers and employees can cause unnecessary drama. Other than that, it is a really great place to establish a career.

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    9. 1.0
      Current Employee, more than 5 years

      Burnout

      Dec 24, 2021 - PBS 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of vacation time, some managers do care, if you are lucky enough to get one it can be a wonderful place to work.

      Cons

      Short staffed, zero support, most managers will not help you advance or support you in your role, Micromanaged, managers are expected to observe you constantly and coach every interaction to tell you every sales opportunity you possibly missed, but if there is an angry customer with real banking issues management disappears into their office. Horrible training with high turnover. Incentive is based on customer surveys. Expect to need to call other departments when a customer has an issue and to sit on hold for 30 plus min with an angry customer sitting at your desk staring at you on a daily basis.

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    10. 3.0
      Former Employee, more than 5 years

      Ok

      Jan 11, 2022 - IT Specialist in Kansas City, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Stable, good coworkers, team work, good benefits

      Cons

      Low pay, low raises, under appreciated

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    Viewing 1 - 10 of 642 Reviews

    Commerce Bank Reviews FAQs

    83% of Commerce Bank employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Commerce Bank 4 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

    According to reviews on Glassdoor, employees commonly mention the pros of working at Commerce Bank to be culture, career development, benefits and the cons to be senior leadership, management, compensation.

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