Commerce Bank Reviews | Glassdoor

Commerce Bank Reviews

Updated October 18, 2018
306 reviews

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3.6
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Commerce Bank President and CEO John W Kemper
John W Kemper
4 Ratings

306 Employee Reviews

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Pros
  • "Great at making sure employees have a work-life balance" (in 16 reviews)

  • "Good benefits including generous vacation, insurance and 401(k) match" (in 15 reviews)

Cons
  • "Part-time employees required to work weekends" (in 9 reviews)

  • "Work/life balance for reps are not important" (in 5 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Great company very customer focused"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker II in Maryland Heights, MO
    Current Employee - Personal Banker II in Maryland Heights, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Commerce Bank full-time (More than a year)

    Pros

    Upward mobility ! There are people who get hired and within 3 months are promoted to management . This is great because most people think that you can’t move in banking, well commerce changed that . I love that you can really develop your career here with a great team to support you

    Cons

    No cons we have recently changed the way we do banking making everyone universal so just because someone is a manager, it doesn’t mean they won’t be on the teller line or opening accounts . Everyone shares the same responsibilities no matter what level they are in the organization.

    Advice to Management

    Keep up the good work

    Commerce Bank Response

    Oct 11, 2018 – Recruitment Marketing Specialist

    Thank you for taking time out of your day to share your experience working for Commerce. Commerce makes learning, development and internal hiring a priority and we are glad you are seeing it in your... More


  2. "Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Kansas City, MO
    Current Employee - Product Manager in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Commerce Bank full-time (More than a year)

    Pros

    The people I work with including my manager are genuinely kind and competent people. I have enjoyed the culture here, and the people they hire are team players. I have worked at other companies in the financial sector, and this place appreciates that you are both an employee and a human with a life outside of work that requires balance. I consider my compensation to be fair (even if I may be able to make more elsewhere), and the intangibles are worth a lot to me. Leadership is looking for new ideas and receptive to innovation. It is a great time to be at the bank if you are ready for change and patient enough to do the work of implementing those changes.

    Cons

    The changes to make Commerce a 21st century bank are slow but coming. Getting tasks done can be difficult because of the fragmentation of data and knowledge. I check *many* different applications to get a wholistic view of a customer relationship. Leadership is making the right moves and partnering with the right tech companies, but they should have started 5-10 years earlier. It is a very conservative bank when it comes to lending. If I were in a sales role I would be frustrated with how many deals get rejected here that other banks are happy to fund.

    Advice to Management

    Keep up the moves toward centralized data and user-friendly applications. Keep up the openness to ideas and change.

    Commerce Bank Response

    Oct 22, 2018 – Recruitment Marketing Specialist

    We appreciate your feedback, it’s always helpful to hear what our employees value most. We’re glad to see that it’s the things we are most proud of - our great people, culture, and dedication to work... More

  3. "Personal Banker Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I worked at Commerce Bank part-time

    Pros

    They offer great benefits and time off

    Cons

    There is a lot of favoritism

    Commerce Bank Response

    Oct 22, 2018 – Recruitment Marketing Specialist

    Hello and thank you for sharing your thoughts and feedback with us! Our Total Rewards team works very hard to ensure we offer a complete benefits package that supports your health and wellness, and... More


  4. Helpful (1)

    "Software Dev"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Kansas City, MO
    Current Employee - Software Developer in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Commerce Bank full-time (More than a year)

    Pros

    They care alot about you as a person

    Cons

    Hard interview for new incoming people

    Commerce Bank Response

    Oct 22, 2018 – Recruitment Marketing Specialist

    Three cheers for IT! We get great people just like you because of our interview process- it means you really are the best out there! We appreciate your review and we will share your feedback with the... More


  5. "Personal banker II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Commerce Bank full-time

    Pros

    Great teamwork, advancement opportunities, training program is amazing.
    Benefits are a little pricey but pay out well, great compensation and bonus plans

    Cons

    6 days per week can be tough but 2 if those days your off by 1

    Commerce Bank Response

    Oct 22, 2018 – Recruitment Marketing Specialist

    Thank you for your great review! Our retail training program was revamped recently, so we are happy you are as pleased with it as we are. We are grateful to have you as a part of the Commerce team!


  6. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kansas City, MO
    Current Employee - Anonymous Employee in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Commerce Bank full-time (More than a year)

    Pros

    Bank Trainee Program give great access to senior management and any level of the bank.
    Outside of the credit department the company is very flexible on hours and respects the work life balance

    Cons

    Credit Department very much focuses on "filling seats" even if there is no work to be done

    Commerce Bank Response

    Oct 22, 2018 – Recruitment Marketing Specialist

    Thank you for taking the time to share your thoughts on the Ascend Bank Trainee Program! That is a program we are proud of and it turns out some great future leaders at Commerce. Work/life balance is... More


  7. "Excellent company, difficult Marketing department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Commerce Bank full-time (More than a year)

    Pros

    Strong culture, nice people, community-oriented bank

    Cons

    Lack of strategic prioritization, lack of investment in marketing department and resources, micromanagement, decentralized marketing department

    Advice to Management

    Rein in product lines and provide holistic oversight and strategic planning

    Commerce Bank Response

    Oct 22, 2018 – Recruitment Marketing Specialist

    Our culture and the positive work environment that comes from working with a lot of good people is something you don’t find everywhere, so thank you for your kudos! Marketing at Commerce has grown... More

  8. Helpful (1)

    "Advancement opportunities"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Commerce Bank full-time

    Pros

    Great time off program at Commerce

    Cons

    No opportunities for promotion

    Advice to Management

    Employees who are in for the long haul should not be neglected.

    Commerce Bank Response

    Oct 22, 2018 – Recruitment Marketing Specialist

    We love hearing how much people enjoy our time off program, that’s one of our top perks! Thank you for your review and feedback. Commerce is really proud of our tenured employees (some of which have... More


  9. "Great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great culture, flexible, and focused on your career growth

    Cons

    No cons to report here!

    Commerce Bank Response

    Oct 22, 2018 – Recruitment Marketing Specialist

    Five out of five stars = crushing it! Thanks for your great review and we are grateful to have you on the team!


  10. "Commercial Customer Support Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Commerce Bank full-time

    Pros

    A lot of vacation time when first starting out.

    Cons

    Micromanagement in operations department. No grace.

    Commerce Bank Response

    Oct 22, 2018 – Recruitment Marketing Specialist

    Hello! It looks like we have a lot in common- paid time of is one of our favorite Commerce perks as well! Not only do employees have vacation time, accrued time, and the option to purchase additional... More


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