Compassion International Reviews | Glassdoor

Compassion International Reviews

Updated December 10, 2017
125 reviews

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3.8
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Jimmy Mellado
68 Ratings

125 Employee Reviews

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Pros
  • Everyone works toward the same goal, which is releasing children from poverty in Jesus' name (in 18 reviews)

  • The expressed common purpose of "releasing children from poverty in Jesus' name" is easy to grasp but is not evident at our headquarters (in 7 reviews)

Cons
  • Work/Life balance can be difficult (in 5 reviews)

  • These growing pains are helping a 60 (in 5 reviews)

More Pros and Cons

  1. Helpful (1)

    "Fantastic Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech Support in Colorado Springs, CO
    Former Employee - Tech Support in Colorado Springs, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Compassion International part-time (More than a year)

    Pros

    - Amazing team in IT. Whether it was a quiet season or extremely busy, the management was supportive and peers were eager to help
    - Fantastic campus with great resources
    - The company puts an extremely high priority on work/life balance which I was extremely grateful for

    Cons

    - While it was managed well, when crap hit the fan some departments are immediately de-prioritized.

    Advice to Management

    Keep listening to employee feedback, and make real moves to change things that have not been innovated on for a while.


  2. "Administrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Negative Outlook
    Disapproves of CEO

    I have been working at Compassion International full-time

    Pros

    Mission is what keeps most people here

    Cons

    Constant change leaves employees feeling unbalanced

  3. "Honest Concerns Cause for Termination"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SDR Representative II in Colorado Springs, CO
    Former Employee - SDR Representative II in Colorado Springs, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Compassion International full-time (More than 3 years)

    Pros

    Great benefits, compensation, tangible results of work, genuine desire among employees to make a positive change through the organization's work.

    Cons

    Recalcitrant resistance from HR and SDR leadership to honest critiques and feedback, branding such things as "toxic"; imbalanced concern for CI brand over employee concerns; scope of programming results exaggerated (per two visits, one to Tegucigalpa, Honduras and o e to Lira, Uganda); Christmas Fund campaign is intentionally misleading based on research marketing conducted showing people less likely to give when aware they give to a general fund; heretical speakers (i.e. the author of The Shack) invited to give pep and spiritual advise to employees at mandatory functions.

    Advice to Management

    Listen to your employees, and cease your unjust practice of wrongful termination.


  4. Helpful (4)

    "Lost Mission"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Compassion International full-time

    Pros

    "Moral" and "Nice" place if that is all you want as a professional and believer.

    Cons

    Compassion is a great place to NOT grow professionally, personally or spiritually. Professionally you sit in meeting after worthless meeting to have nothing to show. It is analysis paralysis and all leadership has to say is that they hope value is found in it. Personally you are to care for yourself and advocate for the mission through innovation and efficiency but you get destroyed when you challenge things. Spiritually if you say you are a Christian, you are in. They do not truly seek the heart of God, put discipleship in place or place themselves at a higher standard. As long as they are not doing "as bad" as other ministries or organizations/companies then they are doing well and expect God to bless them continually. They have lied and told employees to lie to sponsors. Kids that are no longer in the program or the country no longer allows Compassion to work there, Compassion has just switched out similar looking kids and hope that sponsors don't notice. If sponsors do notice then they are just told that it was a technical error and apologize. Pizza parties and elaborate "retreats" are put in place without really considering the purpose of being there. No one speaks out because they are fine with a political answer given or are enjoying the great benefits, fancy workplace, etc.

    Advice to Management

    Are you truly seeking the heart of God? Or is your standard other corporations and ministries? It is great to learn from others, regardless of who they are BUT that doesn't mean you don't think outside of the box or just conform.

    Compassion International Response

    Oct 27, 2017 – Talent Acquisition

    Thank you for the opportunity to respond to this concern. Whenever a sponsored child leaves Compassion's program, we do offer the sponsor an opportunity to help another child in poverty. We first try... More


  5. Helpful (3)

    "Amazing Mission"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist
    Current Employee - Specialist
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Compassion International full-time (More than 3 years)

    Pros

    - Absolutely incredible program with proven effectiveness, makes it easy to come to work
    - Some incredible people and teams
    - New-ish CEO Jimmy Mellado has great vision and strategic leadership for the organization

    Cons

    - As a young professional, trying to "climb the corporate ladder" is nigh impossible
    - Only one female on the executive team
    - A large organization, but still has a small "ministry" mindset which can come in the way of progress
    - Can be difficult to finish projects in a timely manner, there are many roadblocks and too many people involved sometimes

    Advice to Management

    Make it easier to progress in your career, if young professionals do not see a path to success they may not want to stay. In order to be innovative and relevant young people must have a louder voice.


  6. Helpful (11)

    "Hypocrisy in Senior Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director
    Former Employee - Director
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Compassion International (More than 5 years)

    Pros

    Great mission and the staff in their international field offices are A+

    Cons

    Leadership at the Global Ministry Center in Colorado Springs, especially in the HR, Legal, and Global Leadership Office are "empty suits" with little integrity.

    Advice to Management

    Jimmy Mellado has surrounded himself with a tight circle of senior executives that have not modeled the authentic spiritual characteristics he professed to champion when first coming to Compassion. For all the talk of "Spiritual Formation" it did not translate to maturity in his own closest circle. The demonstrated behaviors downstream from them have proven to be hypocritical and dishonest to the vast number of dedicated and committed staff sincerely serving the core mission of Compassion. The Board should procure objective 3rd party parties to conduct 360's to discover what others experience daily all the while Mr. Mellado chooses to remain isolated from the sad reality that undermines the brand and legacy of his predecessor. Many have been walked out the door by HR when attempting to appeal to leadership to take a look at the duplicity in key gatekeeper departments. But for God's grace, they have all but destroyed confidence in Compassion's Christian executives/leaders in doing so. I recommend the Board examine this further so others are not similarly compromised by the behaviors and actions of a few the most senior leaders and their deputies.


  7. "Great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant
    Current Employee - Administrative Assistant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Compassion International full-time (Less than a year)

    Pros

    25 days annual PTO, great staff, lots of resources and trainers, immovable vision

    Cons

    Many work regionally (outside the HQ), so don't get to reap the benefits of Colorado folks.

    Advice to Management

    Doing great!

  8. "Best employer in my 25 year career."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Compassion International full-time

    Pros

    It is truly such an honor to get to work at Compassion. I tell people that Compassion works with the excellence of a fortune 500 company, but with the warmth and purpose of the finest ministry you've ever known. I have found that Compassion is a place that strives to be a healthy environment for each person. By putting cultural behaviors in place, I've been inspired and encourage to be a better follower of Jesus, doing the most important work with excellence.

    Cons

    I am yet to find a con. Truly. This is the best job I've ever had.


  9. "Starting to get sunny."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leader in Colorado Springs, CO
    Current Employee - Leader in Colorado Springs, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Compassion International full-time (More than 3 years)

    Pros

    Helping the churches we work with globally help the kids. Releasing children from poverty globally is a powerful thing to support.

    Cons

    Coming out of the tail end of a lot of change, mostly related to systems. This has been exhausting for the teams working on it but will greatly improve our sponsor experience.

    Advice to Management

    Need new blood in a couple of key positions but overall doing an excellent job.


  10. Helpful (1)

    "Best Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Colorado Springs, CO
    Current Employee - Marketing in Colorado Springs, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Compassion International full-time (Less than a year)

    Pros

    Fantastic management, a culture that most would find to be impossible to come across, staff that truly care about each others' successes, and a mission that couldn't be any more important.

    Cons

    None that I can think of.


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