Contiki Reviews | Glassdoor

Contiki Reviews

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Found 42 reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
53%
Recommend to a Friend
Adam Cooper
0 Ratings
Pros
  • "Friendships with coworkers, one free lunch and after work drinks per month(in 6 reviews)

  • "Amazing company culture, incredible work-life balance, super fun place to work(in 5 reviews)

Cons
  • "Cliques within management team, low pay, lack of career development, micromanaging style of leadership(in 6 reviews)

  • "Away from home a lot during peak season (but off-set with home a lot of low season so I had no real issues with it)(in 4 reviews)

More Pros and Cons
  1. "Awesome work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Intern 

    I worked at Contiki full-time

    Pros

    -Everyone was very welcoming even though I was a summer intern -I learned a lot about what I wanted to do in my career

    Cons

    -too much down time between projects

    Contiki2017-11-30
  2. "Reservations Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Reservations Agent 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Contiki full-time for more than a year

    Pros

    The people that you work with are all amazing.

    Cons

    -Schedule is all over the place and no consistency - Low pay and commission - No raises -No room for growth (if you do move up the pay isn't much more) - Very micro-managed -Everything that you do is being timed and if you aren't fast enough you'll be asked what is taking you so long - Tons of issues that are simple to fix to make employees more efficient are ignored - Reservations is the only phone number for...

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    Advice to Management

    Appreciate your bottom line employees more. Job should be advertised only as a customer service position because that is all reservations deals with.

    Contiki2018-08-20
  3. "Great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Contiki full-time

    Pros

    Dynamic and positive workplace and culture.

    Cons

    Part of a larger organization where flexibility and agility may not be as easy as if it were it's own small company.

    Contiki2017-04-25
  4. Helpful (2)

    "Fantastic company to work for!"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 
      Recommends
      No opinion of CEO

      I have been working at Contiki full-time for more than 2 years

      Pros

      Good benefits, reasonable pay, team atmosphere, fun product to sell. Contiki is owned by TTC (The Travel Corporation) which is a family of brands- definitely room for growth within the company. The target market for the Contiki customer is 18-35s, so as you can imagine, it's a young and fun company to work for. You can start here in an entry level role and work your way up into a big career. Lots of employees are passionate...

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      Cons

      I have only been here about a year and cons are difficult. Incentive plan could use improvement and targets could be more realistic. That can be said about most jobs in the travel industry.

      Contiki2016-07-27
    • Helpful (3)

      "Learn A Lot. Make Very Little."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Anaheim, CA
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Contiki full-time for more than 2 years

      Pros

      You will learn a massive amount because the team is so small, but that also means that you will be doing jobs above your pay grade. My manager was probably the best part of working here; during the weekly one on ones I really got to express things I was struggling with (although I didn’t take advantage of this to the full extent I should have) and so she helped fight some battles for me. The flexible hours and work from...

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      Cons

      The pay and raise structure is terrible. There are almost no performance bonuses and there’s a serious lack of team building and bonding. I didn’t feel appreciated by executive leadership because they have limited insight to what people actually do and how heavy their task load is. For being a young company, it doesn’t feel young due to the ownership and how closely it’s tied to the sister companies. If you want to...

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      Advice to Management

      New hires need to go through a better training process and should get sent on a local trip so that they at least understand what Contiki is about, rather than waiting a year to send them on their true educational trip. Take more time to do team building activities and show better appreciation for your employees. Give small bonuses- gift cards, surprise lunches, even a "Thank you" card. Upper management needs to have more...

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      Contiki2015-09-23
    • Helpful (1)

      "Good but not Great"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Anaheim, CA
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Contiki full-time for more than 4 years

      Pros

      This is a fun, young company to work for. Work attire is causal.

      Cons

      Since it is a young environment, it can feel like high school with people aligning themselves in cliques. Also, they do not offer competitive salaries or benefits because they don't need to. With a relatively young workforce people tolerate the low pay in exchange for the youthful/casual environment. It's a good place to start your career but not somewhere to stay long term.

      Contiki2015-08-25
    • Helpful (2)

      "Marketing Director | US Region"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Contiki full-time

      Pros

      Working for a travel company that is a young and fun brand allows me to embrace my creative and conversion- oriented mind frame. Contiki allows me to explore new ways to connect with millennials and travel agents through developing effective marketing strategies while defining the overall direction and goals for the marketing department. I have the opportunity to collaborate with the executive leadership team on how we...

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      Cons

      Contiki has a few antiquated systems in place that are currently being revamped. I'm eager to witness how streamlined the company will become once implemented. These new tools and software will allow us to leverage data and analysis further in order to make even better decisions than we do today. I would love to have a little larger budget to implement even more team building activities or gift cards to hand out...

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      Advice to Management

      Perhaps conduct more regular quarterly reviews with the whole company so everyone is aware of goals, where we are tracking and what we still need to achieve so that everyone is motivated and feels like a part of the company more regularly. When kick starting a major systems integration project within the Contiki brand and/or TTC, it would be best to involve department managers at the beginning of all discovery sessions...

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      Contiki2015-08-17
    • Helpful (2)

      "Former Tour Manager, Current Product Manager, Contiki USA"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Former Trip Manager, Current Product Manager, North America in Anaheim, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Contiki full-time for more than 6 years

      Pros

      A life changing experience to say the least in every way, shape and form. You're expected to give your all, but that's not hard when you work for a company as inspiring as Contiki. I saw sights that consume me, met people that inspired me, and learned lessons about myself that I will carry with me forever. If you are thinking about applying for Contiki...just do it. Take a chance on a lifestyle that will open your...

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      Cons

      Tour Managers (now called Trip Managers) do deal with a lot of stress. The time away from family and friends is difficult, but what you get in return is worth the time away. This is a lifestyle, not a job. It does take a certain type of personality to really thrive, so being a TM really isn't for everyone, but for the travelers out there, I can't think of a better way to explore. It's not a job you can do forever, but...

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      Advice to Management

      Benefits for Trip Managers would be a great addition. As they are seasonal employees, this isn't always possible, but the job does take its toll. As the current management team consists of former Trip Managers, they are aware of this. An option for TM benefits would be a great addition if possible.

      Contiki2015-08-12
    • "Reservation Agent"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook

      I have been working at Contiki full-time

      Pros

      Fun atmosphere, great support system, chances for promotions, all around great place to work.

      Cons

      The Commission structure is on the low side. For a 10k booking, you can literally only make about 10 bucks.

      Advice to Management

      Increased pay or better commission rates would leave less turnover.

      Contiki2015-08-12
    • "Contiki may be a fun vacation; work here at your own risk."

      StarStarStarStarStar
      • Work/Life Balance
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Web in Anaheim, CA
      Doesn't Recommend

      I worked at Contiki

      Pros

      Great co-workers, top notch HR department, casual dress work enviornment

      Cons

      Lack of imagination, creativity, poor management, extremely high employee turn-over.

      Advice to Management

      Be more in tuned with your employees and sincerely care about employees' growth and advancement. The new Director of this department managed to turn around an entire team within 5 months because of unsatisfied employees, but yet she is still there. This proves how much Senior Management sincerely cares about their employees. The Director failed to provide guidance, long term goals, and direction to the department and...

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      Contiki2008-06-11
    Found 42 reviews