D2L Reviews | Glassdoor

D2L Reviews

Updated February 19, 2019
268 reviews

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3.8
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D2L President & Chief Executive Officer John Baker
John Baker
182 Ratings

Employee Reviews

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Pros
  • "High value is placed on work/life balance" (in 37 reviews)

  • "I have the flexibility to work from home as a remote US employee" (in 12 reviews)

Cons
  • "Extremely high turnover with no plan in place to resolve the issue" (in 12 reviews)

  • "Upper management makes too many mistakes" (in 9 reviews)

More Pros and Cons

  1. "Best Company I’ve Ever Worked At"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    I’ve worked at a number of tech companies and D2L has exceeded my expectations. The Management (yes I said Management) is exceptional - They acknowledge and encourage every employee, the ideas we have, and the work we do. I’ve never felt so appreciated in a sales role. With other companies I’ve worked at, sales reps were constantly stressed and worried about meeting numbers (quota, number of calls/emails, pipeline, etc). I used to have nightmares about this stuff. But at D2L, everyone wants to help you be successful and they want to help customers be successful. The company takes a lot of pride in their product (Brightspace) and they want to continue to make it the best, as well as continue to help their customers have the best experience and results.

    Cons

    I really don’t have any cons

    Advice to Management

    Keep providing positive feedback. Keep doing what your doing. We all feel appreciated and lucky to work here :)


  2. Helpful (5)

    "WORST experience ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director
    Former Employee - Director
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at D2L full-time (More than 3 years)

    Pros

    I was at D2L for three years and met some great people. The office environment is open and friendly.

    Cons

    If you enjoy leaders who lead by fear and their own insecurity then this place is for you. If you want real leadership do not even apply for a job here.
    In 2018, all the competent top leadership left the company.
    - No consistent strategy for winning
    - A lot of turnover
    - They promote people who are not ready or capable because they can't hire good people anymore

    Advice to Management

    Get out the life rafts

  3. Helpful (1)

    "Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at D2L full-time

    Pros

    Decent work life balance

    Cons

    Company has no direction on who they want to be

    Advice to Management

    Focus on education and own it... its where D2L belongs

    D2L Response

    Dec 12, 2018 – Founder, President & CEO

    D2L is laser focused on building the best learning platform we can to truly impact the lives of millions. It's been our priority since the company was founded. We support schools, colleges... More


  4. Helpful (19)

    "Run. Quickly."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at D2L full-time

    Pros

    I struggle to think of any.

    Cons

    Don't believe any of the promises they make during the hiring process. They lie.

    Just like employees, they'll promise anything to get clients in the door. Nearly all regret it very quickly. Questionable business ethics.

    The CEOs friends and family work in nearly every department... and not because they're incredibly skilled. Makes it impossible to get good work done.

    The CEO is a narcissistic man-baby who has no business still running this company. They refer to themselves as a "start-up" but they've been in business for almost 20 years. In the tech world that's a dinosaur... and that's a better description for the company.

    They're based in Kitchener, ON, which is awesome... If you like homeless shelters and seedy hotels.

    The company is bleeding talent on a daily basis. Anyone with talent doesn't stay long. Don't be the next victim of their false promises.

    Oh, and it should be obvious they reward employees for leaving good reviews. Don't believe the "Great Place to Work!" posts. More lies.

    Advice to Management

    The worst management team I've ever worked with. They don't take advice so what's the point?


  5. Helpful (7)

    "Business Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development Manager
    Former Employee - Business Development Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at D2L full-time (Less than a year)

    Pros

    Some of the most enjoyable colleagues I have worked with who are fantastic at what they do. Solutions engineers are outstanding.

    Cons

    Very traditional hierarchy, with little to zero working relationship with direct managers. Unstable environment heavily impacted by disconnected board. Mediocre product, biggest differentiator are services, but not being leveraged well.

    Advice to Management

    Communicate - lack of has created an anxious work environment.


  6. Helpful (8)

    "Needs better coaching"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Learning Consultant in Remote, OR
    Former Employee - Learning Consultant in Remote, OR
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at D2L full-time (More than a year)

    Pros

    Fun team members and a great product. It is a busy place with lots of opportunity to interact and stay energized.

    Cons

    My team was awesome but when some issues started to arise, as they always do when people interact with other people, they provided no coaching or feedback to help fix issues. Many people just get removed from projects with no feedback or mentoring to help progress and grow. As long as you never have any negative interactions with team mates or customers, it is great. If you make even simple mistakes, you get benched and there is no feedback to help you grow.

    Advice to Management

    Teach managers to be better coaches and more supportive.


  7. Helpful (1)

    "Great Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Pleasanton, CA
    Current Employee - Vice President in Pleasanton, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at D2L full-time (More than 3 years)

    Pros

    The work matters and we see our impact on learners across the world everyday. We focus on our mission to transform learning worldwide.

    Cons

    We work hard and there is no tolerance for slackers. Low performers are coached to succeed or they are exited.

    Advice to Management

    Keep doing all the great things you have started.

  8. Helpful (2)

    "Maturing Startup"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at D2L full-time

    Pros

    Fast pace Startup culture, good dedicated people.

    Cons

    Higher turnover than I expected,
    mid level management is struggling with the transitioning from a startup.


  9. Helpful (1)

    "Outside sales"

    StarStarStarStarStar
    Current Employee - Outside Sales Manager in San Jose, CA
    Current Employee - Outside Sales Manager in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at D2L full-time (Less than a year)

    Pros

    Highly collaborative team, supportive culture. New leadership is really making a difference in our ability to win and go-to-market strategy.

    Cons

    Highly competitive market need great speed and agility in execution and decision making.

    Advice to Management

    Stay the course


  10. Helpful (3)

    "Was great for awhile...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at D2L full-time

    Pros

    Some of the pro's for working at D2L:
    Good people
    Good money
    Decent product and slowing catching up with the latest release

    Cons

    I wish we had made more investment in the platform around the grade book and calendar functionality. Canvas is the clear LMS product choice for most faculty and we are usually the second or third on the list.