Datatonic reviews

Dear Reviewer, Thank you for your feedback. It sounds like you had some real frustrations and I only wish you'd have shared some of these with me during your time here. It's always painful to read these sorts of comments in retrospect, especially the title of the review, which I don't think is an accurate representation of the DS/ML team and I think most, if not all, of the current team would refute this. I would agree that some of your points are fair and some of the suggestions you've made are good (and have, in fact, already been implemented). However, I would argue that your account is a 'snapshot in time' and not an accurate reflection of where we are now. Given the fact we've had zero tech team resignations this year, I appreciate that your viewpoint must be from a while ago. Some things we've already done since the start of this year. + Our AI/ML is team is no longer twinned with the strategy team and sits within the tech part of the org. + We have a new Head of Delivery who will have a big impact on improving how we deliver projects + we're already starting to move away from fixed-scope projects, which will change how we deliver projects and help with work/life balance. A few other points to note: + We currently have a team of 26 Data Scientists and ML Engineers, with 3 more joiners over the next couple of months, and no pending leavers. None of our DS & ML team are contractors. + Every team member has a personalised career development plan, from graduate-level right the way through to principal/lead. It's something we take very seriously and is at the core of every decision related to company growth. + Listening to team feedback is something we do consistently and have a program dedicated to actioning change ("BetterTonic"). Our next anonymous team happiness survey is next month, and I fully trust that any suggestions or frustrations will be aired then. Perhaps an area we can improve on is to have clearer channels for providing feedback within teams and at an internal-departmental level. + Our last employer net promoter score (eNPS) was very strong and way above average. This would indicate that most of our team members would recommend Datatonic as a place to work. + It's fair to say that we've had a lot to learn in the area of line management since our conception 6 years ago, but we've come on leaps and bounds over the last 1-2 years and we are 100% committed to being best-in-class when it comes to having good line managers in the business. + Our salary framework is very competitive. We know this because we take part in regular regional-specific benchmarking exercises conducted by a third party, where we can see that versus similar organisations to us, we are above the median level across all roles. We are now also in the 90th percentile for our benefits package. + I would agree that it speaks volumes of the learning and fast-tracking of careers at Datatonic that when people do leave after 2-3 years, they tend to end up in top jobs with some of the most exciting tech companies around. + Regarding career paths for our senior team members at Datatonic, with our exponential growth and commitment to developing people into leadership, there is no shortage of opportunities. We love to see people succeed - and will do all we can to support them in achieving their career goals! Thanks again for taking the time to write such a detailed review. We wish you all the best and hope you can look back positively at your time here. Steve Thompson Head of People & Culture