DebtPayPro Reviews

Updated Nov 2, 2021

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4.0
47%
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  1. 5.0
    Current Employee, more than 3 years

    Excellent Growth Potential

    Oct 19, 2020 - Customer Service Manager in Schaumburg, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I started with the company when it was really small, in an entry-level CSR position. Within a few years, the company has provided me with lots of training and opportunities for advancement. They allow their employees to have a large amount of input on processes and procedures and have implemented a much more formal review process which has helped employee motivation and retention. Both of the CEOs are very visible in the company and make decisions that benefit the company as a whole. Upper leadership is thoughtful when creating work place policies and has done a fabulous job during COVID keeping employees safe. Couldn't really ask for a better company to work for.

    Cons

    Growing pains are definitely real! Going from an under 20 person staff when I started to well over 50 comes with some scalability challenges. Some office politics and lack of holding people accountable, but I have seen changes in this already over the last year. Bringing HR in house and as well as two presidents to help guide the company has really made a huge difference.

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  2. 3.0
    Former Employee, more than 1 year

    moved changes during day

    Nov 2, 2021 - Technical Support Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I met nice people In office Beverages and Snacks provided

    Cons

    They move changes to Production during the day if there are unknown down stream issues it can bring the system down. This happens frequently. The Developers have gaps in their knowledge including scheduling notifications allowing them to be proactive rather than reactive, so important scripts will run, they won't error out due to lack of space. Actually move to AWS.

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    3 people found this review helpful
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