Dext reviews

Favoritism was obvious and a major factor in the high turnover from what I could tell. Saw some people come and go due to "not fitting the culture" but others stayed despite similar behaviors/issues because they got along well with management. They preach a culture of accountability but management can use that against you. You may take heat for something that was beyond your control or because expectations were not clearly defined. Working in a young and relatively small office can make you feel like you're with friends, which is great, but be careful not to forget these are coworkers who have their own ambitions. Some will not hesitate to point the finger at you when something has gone wrong.

I was directly mislead about my role and its trajectory on a routine basis. This is a pretty common practice at Receipt Bank that you can see reflected in other reviews. Within 30 days of hiring my role did not remotely resemble what I had signed on for. Promises of help or raises simply evaporate or are treated like they never occurred. There is no work life balance at Receipt Bank, and no drive internally to try to fix this. Schedules of 70+ hours a week would have been understandable in a much earlier stage startup, if employees were provided equity, or if bonuses were offered for this kind of performance. However in a 450 person company it becomes quickly obvious that it is instead a result of poor planning by senior management. Employee basics are frequently neglected - especially those typical to a SaaS company. In the North America office this is due to layoffs of basic staff members without adequate plans in place for support. Paychecks were late, missing hundreds to thousands of dollars in reimbursements, or missing altogether twice in my case. Very young salespeople were having to expense paper towels and coffee. One staff member was forced to expense thousands of dollars at events due to lack of planning by office head management. Many managers have been quickly promoted without the experience or support needed to be effective in their positions. This is the case around the world in every Receipt Bank office. Many align with toxic aspects of the new culture due to having no chance to be set up for success. This lack of empathy manifests in normal behavior in any other SaaS office environment being regarded with mistrust. If Receipt Bank now values employees at every level only when their screens are visible and their bodies are in their seats, don't mislead new hires about that on the new round of job listings.