Dyson Reviews | Glassdoor

Dyson Reviews

Updated January 14, 2018
407 reviews

Filter

Filter

Full-timePart-time

3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Dyson CEO Jim Rowan
Jim Rowan
7 Ratings

407 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Senior Management need to listen to their teams and do something about it (in 19 reviews)

  • Middle management not the most competent- many "years of service" style promotions (in 14 reviews)

More Pros and Cons

  1. "Product Demonstrator/ Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Demonstrator in Houston, TX
    Former Employee - Product Demonstrator in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dyson part-time (More than 3 years)

    Pros

    Great product /Great people/Good pay/

    Cons

    No commissions Perks made up for it, though :)

    Advice to Management

    No advice...loved my job...worked for them for four years.


  2. Helpful (2)

    "Lead Service Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Dyson full-time (More than a year)

    Pros

    Nice schedule, consistency of work, great travel perks Awesome technology and products.

    Cons

    Low compensation, no advancement,

    Advice to Management

    Pay your employees more ,, not just upper management. Focus on follow through and consistency. Increase your staff at the service centers to match your workload expectations.

  3. Helpful (5)

    "Demonstration Expert is a great Part Time Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Demonstrator
    Current Employee - Product Demonstrator
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Dyson part-time (More than 3 years)

    Pros

    Not commission based
    Sharing information with the public about Dyson Technology, if you like talking to people and are good at relationship selling this job is for you.
    Ability to make in a two days what you would make at many 5 day a week part time jobs
    401K with good match

    Cons

    Opportunity for advancement is limited, best mindset is to view this as a part time opportunity
    Bonus plan exists but rarely achieved, think of any bonuses received as perk
    Often very slow to provide supplies needed to be in compliance with dress code and theater set up

    Advice to Management

    Hire a coordinator to handle the needs of the demonstrators and get them the supplies they need in a timely manner. Allow Demonstrators to order their own supplies and then just have managers approve.


  4. Helpful (1)

    "Customer Service Expert"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Aurora, IL
    Current Employee - Customer Service Specialist in Aurora, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Dyson full-time (More than a year)

    Pros

    Great incentives to push performance (gift cards, lunches, hotel stays, products). Not a American work culture atmosphere. Totally laid back, no rules, guidelines, or structure. As long as you come to work and do what you are compensated for you have a job. The management team try to make a fun environment for everyone. Very flexible, perfect for someone who is in school or have other commitments.

    Cons

    Not an even playing field for everyone. Company prides themselves on promoting from within based off of performance. This is far from the truth! Promotion with in this company is based off of favoritism and who's who in the "management clique".
    Also (majority)of management team members are under developed as leaders, this being most of their first position in management. This is particularly the reason why the Dyson work culture is a "Free for All" environment, where the employees do whatever they want.

    Advice to Management

    Develop talent with in organization first. I don't understand why a company would seek out candidates for positions outside of the organization, before the opportunity is given internally.
     Example: most of the digital team members are hired externally, they have no knowledge on products. But its expected for them to successfully troubleshoot a customer's machine via chat? That's ridiculous!
    Also you have a Quality and Training Manager who will only hire externally, and all members of her team are of the same hue as she, definitely questionable!


  5. Helpful (8)

    "Going Downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dyson full-time (More than 3 years)

    Pros

    Great product discounts
    decent benefits
    nice parental leave
    fun office events sometimes
    Summer Fridays!

    Cons

    New leadership across the US in the last year has had a negative impact on culture. People are treated poorly and there is a culture of devious leadership behavior and bullying.

    Chaotic work style. Yes, I like fast paced but it got ridiculous to have little or no direction on projects or ever changing direction.

    Expats from the UK come to the US and steal the good jobs and mid level manager roles. It makes it hard to progress. Career progression is a joke! Most people leave eventually like I had to.

    UK headquarters can make the US feel like we can't be autonomous. There is so much pressure from the UK. Constant visitors who disrupt work and have to be treated like royalty. No thanks.

    Advice to Management

    Treat people better. Your employee satisfaction has gone really downhill.


  6. "Dyson Product Expert"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Dyson Product Expert in Denver, CO
    Former Employee - Dyson Product Expert in Denver, CO
    Approves of CEO

    I worked at Dyson part-time

    Pros

    Great products and great engineering

    Cons

    no comment on recent changes


  7. Helpful (1)

    "Dyson Product Demonstrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Dyson part-time

    Pros

    Good pay, employment process and training very well structured and implemented

    Cons

    Chronic illness is not well received

    Advice to Management

    Be a little more tolerant of employees illness

  8. "Overall, Dyson is the great company, benefits are amazing."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Engineer in Ann Arbor, MI
    Current Employee - Process Engineer in Ann Arbor, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dyson full-time (More than a year)

    Pros

    There is a great diversity of work assignments, positive environment, friendly colleagues . Family - work balance is really good.

    Cons

    I have outgrown my position and there is no opportunity to grow at the moment. Other than that, there is nothing negative.


  9. Helpful (4)

    "Beauty Expert (To sell Supersonic)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Expert
    Former Employee - Beauty Expert
    Doesn't Recommend

    I worked at Dyson part-time (More than a year)

    Pros

    Flexible work schedule.
    Good hourly pay.
    Great discounts.

    Cons

    Management is not on the same page. A lot of incorrect information and confusion. Especially getting "Beauty" off the ground. Very slow in responding to needs/questions, if at all.
    No regard for employee concerns.
    Unequal pay!

    Advice to Management

    Better communication needed for experts in the field. Respond to experts messages in a timely manner. Answer questions instead of avoiding them. Be consistent in travel reimbursements.


  10. Helpful (4)

    "Dyson Expert"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Expert in The Colony, TX
    Former Employee - Expert in The Colony, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dyson part-time

    Pros

    free products , great team mates , good locations, and the Dyson reputation as a premier technological products manufacturer

    Cons

    money , it's just not really there; no room for advancement .

    Advice to Management

    people in the field , people you already are employing know best how to increase sales ... why not promote from within?


Showing 407 of 438 reviews
Reset Filters