Dyson Reviews | Glassdoor

Dyson Reviews

Updated February 18, 2019
639 reviews

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2.7
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Dyson CEO Jim Rowan
Jim Rowan
131 Ratings

Employee Reviews

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Pros
  • "The leadership encourage and are very supportive of flexible working arrangements and work life balance" (in 24 reviews)

  • "Great products, great company, independence" (in 36 reviews)

Cons
  • "Senior management reward suck-ups rather than good work" (in 26 reviews)

  • "Lack of work/life balance - its the norm to work 60 hrs a week in certain teams and its frowned up on if you dont respond to emails at 11pm" (in 11 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (6)

    "Great Company to Work For!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Demonstrator in Houston, TX
    Current Employee - Product Demonstrator in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dyson part-time (Less than a year)

    Pros

    Easy part time schedule, great compensation, great perks, great management, great everything. Very enthusiastic about product and very reasonable as far as worked time goes.

    Cons

    Must keep up with sales goals but is reasonable and a given.


  2. Helpful (3)

    "Dyson"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dyson full-time

    Pros

    Great great great great great

    Cons

    No, None applicable review available

  3. "ok job for student"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Brand Ambassador
    Former Employee - Brand Ambassador
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Dyson part-time (Less than a year)

    Pros

    good part time job for student

    Cons

    long hours and no benefit


  4. "Slow and steady"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stylist in Los Angeles, CA
    Current Employee - Stylist in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Dyson full-time (More than a year)

    Pros

    Independence, guaranteed hours, benefits, expenses reimbursement, amazing products, ok for a part time job,

    Cons

    No advancement opportunities, 16 hours a week, if you LOVE doing hair this is not the job,


  5. "Great pay, ok support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Expert
    Current Employee - Expert
    Recommends
    Approves of CEO

    I have been working at Dyson part-time (Less than a year)

    Pros

    Pay is great for a retail/ sales rep

    Cons

    Little control over stock leads and hard to make goals

    Advice to Management

    Take more consideration of actual store stock with goals. Also don’t move experts out of their own stores to support other goals. It’s not fair.


  6. Helpful (2)

    "Great Company, Amazing Products"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Remote, OR
    Current Employee - Customer Service Agent in Remote, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dyson (More than a year)

    Pros

    Great to be able to work from home/remotely. The base pay at $16/hr is great as the starting pay. Wonderful co-workers, excellent benefits, and very nice bonuses when you can get them.

    Cons

    The company giving incentives to agents for pushing out quantity (getting more sales, replying to more of the customers emails), that can often compromise quality. An unfair survey system which can cause you to lose out on the commission bonus you worked hard throughout the month to get. 1 bad survey and no bonus, even though you got the sale.

    Advice to Management

    Agents should 'ALWAYS' get a percentage of every sale they make, regardless of any survey or NPS system.


  7. Helpful (2)

    "No work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dyson full-time (More than a year)

    Pros

    Work independently, work your own hours

    Cons

    Extremely aggressive goals up to 50% over LY.
    Upper management is required to work all weekends.

    Advice to Management

    Hire more experienced people in the retail sector of the US

  8. Helpful (18)

    "Not the greatest move for a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Dyson full-time (More than a year)

    Pros

    Really good health benefits. Parking in same building as the Chicago office, along with parking benefits. If you choose to take the train or bus, the building does offer a timely shuttle. Also have an in office barista.
    Your coworkers are awesome as there is a cheerful spirit and camaraderie among your peers and managers. Pretty fun in office and out of office events as teams will coordinate either a lunch or after hours meet.

    Cons

    Some top talent people are both unappreciated and under-utilized. Meaning that those who are hard workers and perform well beyond their capacity are often overlooked; those who can offer more than what they are given, are often not given more responsibilities even though they are asking for more.
    The company only seems to celebrate teams that generate money for the company. There are other teams that so stuff for the company such as protect IP, improve facilities, improve technology, change the culture, etc. but are never publicly thanked unless that employee generates more business. In turn, much promotions and raises occur to employees in sales, marketing, and logistics; rarely do hear about promotions in HR, IT, PR, or Legal.
    There is a lack of communication and transparency between leadership and the rest of the office. Monthly office wide meetings celebrate and recap previous month happenings without any mention of what is upcoming and what the bigger plan is. Many changes happen from IT concerning office technology, and you’re made aware of these changes less than 24 hours ahead of time.

    Advice to Management

    No advice to management as they do not listen to their employees.
    Advice to current employees: network and stay connected to top talent people. Keep this steady (and rather big) paycheck till a better company wants you and wants to promote your career.
    Advice to future employees: negotiate for more money and accept; but continue to look for a better employer.


  9. "Pretty Awesome Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Dyson (More than a year)

    Pros

    You become very well versed with comprehensive training! Management is friendly, helpful and overall professional.

    Cons

    No cons at this moment.

    Advice to Management

    Keep up the magnificent leadership!


  10. "Great Part Time Position"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dyson part-time

    Pros

    Great products, great company, independence.

    Cons

    Standing on your feet all day can be uncomfortable at times