Dyson Reviews

Updated May 12, 2021

To filter reviews, or .
2.7
39%
Recommend to a Friend
25%
Approve of CEO
Dyson CEO R Krueger  (no image)
R Krueger
244 Ratings
Pros
  • "Good working environment as you have to work with great talent(in 61 reviews)

  • "great people great environment, enjoyable moments(in 53 reviews)

  • Cons
  • "Senior management doesn't know how to manage sh*t(in 44 reviews)

  • "Work / Life Balance Could Be Improved(in 34 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Gender

    This rating reflects the overall rating of Dyson and is not affected by filters.

    Want more demographic options?
    1. 5.0
      Former Employee, more than 1 year
      Featured Review

      Dyson

      Nov 17, 2020 - Brand Ambassador in Athens, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Best job I've had in the 26 years or been around!

      Cons

      Can't think of anything negative

      Continue reading
      Be the first to find this review helpful
    2. 5.0
      Former Employee, less than 1 year

      Great Company

      Mar 22, 2021 - Manager in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible hours and fun team to work with

      Cons

      Need new products more frequently

      Continue reading
      Be the first to find this review helpful
    3. 4.0
      Current Employee, more than 1 year

      Great Company to work for!

      Apr 26, 2021 - Customer Service Specialist in Aurora, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Company genuinely care about you and will work with you regardless of what's going on in your life. There are great benefits! There are always opportunities to grow.

      Cons

      Poor work life balance for representatives.

      Continue reading
      Be the first to find this review helpful
    4. 3.0
      Former Employee, more than 1 year

      Roller Coaster

      Nov 28, 2020 - Bilingual Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Set schedules, incentive prizes / commission for monthly goals & metrics met, incentive pay for night shift & bilingual agents, OT hours available, hours of operation are good, free parking, crash course learning (received a few crashed course trainings for hair products and online chat line; I would have preferred in depth), product discounts and seasonal opportunities to learn advancement roles based off of office needs.

      Cons

      Poor communication with Management from day 1. It sometimes took 1 day to 2 weeks to get an answer), sometimes received rude, bossy, uncalled for sarcastic, vague responses or no responses at all (bc they didn’t know the answer either). Management has too many tasks to handle daily (they each need an assistant) and forgets big tasks (no insurance for my year duration there (IT issue) and no pay for almost 2 months with in a year, due to oversight & mismanagement [received pay later]). Poor trouble-shoot training for CS employees (learn as you go & refer to manuals). Lots of IT issues (personal equipment not compatible with their software & they only provide: laptop/headset {no solution other than to upgrade equipment [your out of pocket fee], quit or be let go}) and no follow up for customer case notes time without being penalized later. To apply for a roles was sometimes vague & when applied for, was then informed not qualified due to seasonal scores/metrics not surpassing their standards (you didn’t know where you stood b/c the files were outdated; after them saying it’s been updated every month. Mexico CS Market is a hot mess (due to being 1 country assisting the other), training is very poor also and it is very slowly being updated & organized.

      Be the first to find this review helpful
    5. 3.0
      Former Employee, less than 1 year

      Dyson

      May 6, 2021 - Salesperson in Dyson, SC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good salary, Good training, consistent hours

      Cons

      Poor work environment, Few customers

      1 person found this review helpful
    6. 4.0
      Former Employee, more than 3 years

      Fun company with commination problems

      Apr 27, 2021 - Anonymous Employee in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great office, great benefits, great products. Focus on high performance and encourage employee growth.

      Cons

      Lack of communication between departments is causing chaos. Need to get rid of silo style and proactively communicate with each other.

      Be the first to find this review helpful
    7. 3.0
      Former Employee, less than 1 year

      Okay

      Apr 28, 2021 - Customer Experience Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Easy work, chat and email communications

      Cons

      No growth within the company

      Continue reading
      Be the first to find this review helpful
    8. 4.0
      Former Employee, more than 1 year

      It was good, but could’ve been better.

      Apr 13, 2021 - Digital Online Advisor in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Initial on boarding is pretty good.

      Cons

      The company struggled during Covid and black injustice in 2020. I had to resign because of this. Pay could be better as well.

      4 people found this review helpful
    9. 3.0
      Current Employee, more than 1 year

      A part time job

      Apr 22, 2021 - Sales Specialist in Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Discounts on products is a nice benefit. Products are awesome

      Cons

      Management is not very involved

      Continue reading
      Be the first to find this review helpful
    10. 3.0
      Former Employee, less than 1 year

      Please give more days off, people need to live and have families

      Mar 28, 2021 - Sales Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Company culture, products, great environment

      Cons

      Only one week of vacation, work weekends, long hours(you’re gone all day)

      Continue reading
      1 person found this review helpful
    Viewing 1 - 10 of 1,379 Reviews

    Popular Careers with Dyson Job Seekers

    Intern
    Learn About the Job
    JobsSalariesInterviews
    Graduate Fluid Dynamics Engineer
    Learn About the Job
    Customer Experience Online Advisor
    Learn About the Job
    International Commercial Executive
    Learn About the Job
    Customer Service Representative
    Learn About the Job

    Work at Dyson? Share Your Experiences

    or