Does EBMS pay their employees well?

According to anonymously submitted Glassdoor reviews, EBMS employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at EBMS. This rating has been stable over the past 12 months.

How satisfied are employees working at EBMS?

55% of EBMS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated EBMS 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at EBMS?

Client Service Representative (3) , Business Analyst (2) , Eligibility Coordinator (2)

What are the pros of working at EBMS according to real employee reviews?

"Great people to work with" ((in 5 reviews)); "Benefits are good." ((in 4 reviews))

What are the cons of working at EBMS according to real employee reviews?

"Employees are expected to adhere to the internal customer service rules, but management does not." ((in 3 reviews)); "Disconnected and disinterested leadership." ((in 3 reviews)); "The company is in a spiral due to Terrible management, Poor leadership, low pay, inability to retain talented employees, and outdated technology." ((in 3 reviews))

What are employees saying about EBMS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about EBMS layoffs and their outlook for job security at EBMS in 2026.

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EBMS

Acquired by Water Street Healthcare Partners

EBMS reviews

Compare reviews

3.3

55% would recommend to a friend

(50 total reviews)

Jim Vertino

51% approve of CEO

50% positive business outlook

Ratings by category

3.4

Culture & values

3.4

Work/Life balance

3.2

Compensation and benefits

3.2

Career opportunities

3.1

Diversity & inclusion

3.1

Senior management

EBMS has an employee rating of 3.3 out of 5 stars, based on 50 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EBMS employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

50 reviews

3.0

May 4, 2025

“Grow and run lean”

Account executive

Recommend

CEO approval

Business Outlook

Pros

Great people, especially the long term employees that were part of the family-owned days.

Cons

Private Equity money requires growth and reduced expense. Everyone was running above maximum capacity

2.0

Apr 27, 2025

Horrible

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits are good. PTO is good.

Cons

Training is horrible. You have to learn on your own. Blatant discrimination.

4.0

Feb 8, 2025

Great for remote work

Product manager

Recommend

CEO approval

Business Outlook

Pros

Remote work is first option for most jobs

Cons

Upper management is out of state. Not great communication.

Viewing 1 - 3 of 50 Reviews

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Jobs at EBMS

Financial Planning Associate

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Reviews by job title

“Grow and run lean”

Horrible

Great for remote work

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