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Thank you for sharing your thoughts about your experience at EPMA, we take all feedback seriously.
At EPMA compliance with Federal, State, and local laws is of the utmost importance and we have specialized legal teams that advise and define our procedures. All offers of employment with us are in a formal written document signed by the company and the candidate. The offer letter states the terms of our offer, especially the salary. This written procedure is to ensure that there is no debate or confusion on verbal discussions that can sometimes result in miscommunication or misinterpretation.
As far as our payroll process. The payroll process just changed in 2024, this is the first payroll change in the past 14 years. We are unaware of any other change. We changed our payroll frequency based on our employees’ feedback, who preferred to be paid every two weeks than twice a month. ‘Pay every two weeks’ is posted here as a ‘pro’, which is the consensus on this payroll frequency change.
For our size, we are, we offer one of the most robust health insurance and benefits programs out there and far better than any of our peers in the industry. We offer 5 different health plans from HSA to PPO, dental, vision, STD, LTD and Life. Some of our plans require no referrals and have zero deductibles. Our health insurance is accepted at over 90% of health providers. Furthermore, when our team reported to our plan administrator that their specific provider is out of network, our plan administrator managed to add that provider within weeks to the program. For reference, this is the link to the provider lookup: https://providerlookup.healthsmart.com/SearchProviders.aspx
EPMA was recognized last year for the second time on the Inc 5000, as one of the fastest growing privately held companies in America today. Last year the company tripled in size, and growth is always accompanied by some challenges which result in necessary changes to processes to give the organization the ability to continue to scale. Part of some of these changes comes from listening to our teams and your feedback is very important to us. However, no organization is perfect, and mistakes or miscommunication can occur, which is why we encourage everyone to always bring up their concerns or issues as soon as they are aware of them directly to HR or leadership so they can be addressed. EPMA has continuously year on year been recognized as one of the top places to work for the past 10 years. These results are very much a result of our core values of Passion, Integrity, and Excellence. These core values are not posters on some wall, but indoctrinated in everything we do, how we operate, how we work with both our clients and our employees and that is non-negotiable.
If you are a current employee, please contact HR as soon as possible so that we can assist and address all your concerns. Our goal at EPMA is to foster a positive workplace for everyone and a place that unleashes the potential of our team. Thank you for your continued support and we look forward to hearing from you.
