ESS reviews about "training"

50% positive business outlook

Reviews by job title

79 reviews
4.0
May 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Supportive and appreciative staff at schools. Convenient payroll administrative process. WS/FCS has launched an educator training program for new teachers (but see "advice," below, for context).

Cons

1. Uncertainty whether ESS will continue as the substitute teacher provider for WS/FCS, and whether substitutes will be required to go through another round of on-boarding training and security vetting. 2. Students are often disengaged from their education and their parents often fail to hold their children accountable. Frustrating and heartbreaking, in turns. 3. Recent financial shortfall in WS/FCS leaves uncertainty re: future salary growth for teachers and TAs. 4. Culture varies with the school principal and his/her staff. Some see subs as potential future teachers, while others just use them to plug holes in staffing.

avatar
ESS Response
1y
Thanks for taking the time to give us your feedback. We are constantly working to make improvements to better our company whenever possible.
2.0
Oct 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Simple sign up, easy to pick up shifts at will, easy to switch or try out different schools

Cons

No support in day to day classroom management, very little training or guidance provided, environment can vary a lot depending on the school

avatar
ESS Response
7mo
Thanks for taking the time to give us your feedback. We are constantly working to make improvements to better our company whenever possible.
4.0
Sep 14, 2025

Working as a Para

Recommend
CEO approval
Business Outlook

Pros

Great work environment, rewarding experience, ability to support and watch student success,

Cons

Little communication about trainings, half-day procedures, and expectations on half days, PDs, trainings, etc.

avatar
ESS Response
8mo
Thank you for sharing your experience with us. We’re glad to hear you find the work rewarding and enjoy supporting students’ success. We also appreciate your feedback regarding communication around trainings and half-day procedures—insights like this help us understand where we can do better.
4.0
Mar 4, 2026
Recommend
CEO approval
Business Outlook

Pros

This is a great place to work if you need something flexible and part time. It's also different every day and week and great if you like being in the classroom.

Cons

I didn't feel like the training was enough and learned a lot as I went along and took a lot from previous teaching experience. I also felt like the pay was pretty low.

avatar
ESS Response
1mo
We sincerely appreciate you taking the time to give us your review!
3.0
Mar 26, 2026

A decent temporary gig

Recommend
CEO approval
Business Outlook

Pros

Able to choose assignments, minimal expectations, and get to work with kids

Cons

No benefits, low pay, and minimal training

5.0
Sep 8, 2025

Sub Teacher

Recommend
CEO approval
Business Outlook

Pros

Supportive staff and admin Energetic staff

Cons

more training in using class instructional items wb helpful

avatar
ESS Response
8mo
We sincerely appreciate you taking the time to give us your review!
1.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

-Relatively quick hiring process -You get to know your school district better -Pleasant school staff once you find your favorite area

Cons

-No training a lot is learned after a consequence or on-site Ex: I learned that you have to call ESS for cancellations instead of using the willsub+ app AFTER being blacklisted from my first school. -Delayed or incorrect paychecks for up to 2 - 4 weeks at a time -No HR assistance , don’t bother reaching out if ESS is at fault -No reliable upper management contact Ex: I called 3 days straight regarding a paycheck affecting my housing and a missing days work. They did not get back to me for 2 days. Customer service apologized stating they couldn’t do anything. -Your account will be deactivated constantly for any reason including missing a call from them. Very backwards given they don’t answer calls. -You don’t actually choose when you work -They require up to 15 UNPAID minutes before the start of the assignment for you to arrive. -You may have to stay after the assigned time UNPAID -I am disabled and took this job because of the implied flexibility being extremely vital to me but its worse than a 9-5. -no pay over breaks or holidays -retaliation seems to be common place or just pure lack of empathy. Wouldn’t be surprised if i am let go after this review. If you work for them don’t do it full time no matter what just use it as an occasional side job.

avatar
ESS Response
4mo
Thank you for taking the time to share your feedback. We appreciate you providing your perspective and understand how important communication, training, and support are in the workplace. We are continually working to make improvements whenever possible.
2.0
Nov 17, 2025

No

Recommend
CEO approval
Business Outlook

Pros

Easy to use frontline to sign up for assignments. Local management is great

Cons

Working with ESS in this school is like ground hog day. I just had this experience below and was put in touch with another sub who had the same experience and quit the same day. No substitute without formal counseling or social work training could be prepared for the issues facing in this school district. The high school is difficult, the middle school children are dangerous. If you complain about working with problematic school districts or decide not to work with the dangerous middle school they will suspend you. If you call the respective school's office too much for help (when you must call the administration for assistance as directed in our one day of training over and over) they will blame you for the problems. I was shocked. While the school administration was gracious and knows they have a problematic group of children unable to manage their behavior and struggling to educate this group of middle school children, this HR department is centralized and they have no concern for your safety, and concerns. I realized they only care about appeasing their client... the school administration. Children in 7th and 8th grade are unable to do simple multiplication or read a clock. Several kids kept asking me what time it was and I pointed out the clock was working. They actually didn't know how to read it. I am speaking specifically about this because this story is on repeat from several people who have also tried to spend time a s a substitute teacher here. If you are already working for ESS, stick to easy assignments or just try other companies. I have heard better things elsewhere and I am about to try that in the new year.

avatar
ESS Response
6mo
Thank you for sharing your experience. We understand that some assignments can be challenging, and we take your feedback seriously. For any specific concerns about safety or school assignments, please reach out to HRHelp@ESS.com so our team can assist you directly.
1.0
Nov 7, 2025

Not Sure Who is in Charge

Recommend
CEO approval
Business Outlook

Pros

-Flexible schedule -Easy to get hired -Some schools provide free lunch

Cons

-Not much training -Never checked in on -I don't think that the schools and ESS communicate very much -Low pay -Students can be hard to work with

avatar
ESS Response
6mo
Thank you for sharing your feedback. We’re glad the flexibility has been a positive for you, and we’re sorry to hear about the challenges you’ve experienced with communication and support. We are constantly improving our processes, and feedback like yours helps guide that work.
Viewing 1 - 3 of 79 Reviews

Glassdoor has 1,840 ESS reviews submitted anonymously by ESS employees. Read employee reviews and ratings on Glassdoor to decide if ESS is right for you.