EXFO Reviews | Glassdoor

EXFO Reviews

Updated October 18, 2017
160 reviews

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1.9
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EXFO Chairman, President, and CEO Germain Lamonde
Germain Lamonde
101 Ratings

160 Employee Reviews

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Pros
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  1. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at EXFO full-time (More than 10 years)

    Pros

    Great products, great place to work

    Cons

    Seemed to have micromanagement issues from some directors


  2. "BDM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - BDM in Richardson, TX
    Former Employee - BDM in Richardson, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at EXFO full-time (More than 3 years)

    Pros

    Strong training program, Good support from inside sales

    Cons

    Lack of input on performance there were supposed to be annual reviews and they hardly ever happened

  3. "Software Development Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at EXFO full-time

    Pros

    Great R&D team and interesting technology.

    Cons

    Sales team is having difficulty transitioning from selling components to software systems.


  4. Helpful (2)

    "Uneven Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at EXFO full-time

    Pros

    Good benefits, generous vacation allocation, flexible work hours, exceptionally bright people, relaxed work atmosphere.

    Cons

    Some areas of the company are very well managed, others not so much so. Can be highly tactical and reactive, making it extremely difficult to define and stay with a meaningful strategic plan. Tendency to take on an ever increasing number of new products/projects with a "zero sum game" mentality - as a result, things are often not properly staffed or funded.

    Advice to Management

    Orient the company more to a solid strategy driven approach, and give each strategic initiative the time and funding that its business case needs to succeed.


  5. "software developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chelmsford, MA
    Former Employee - Anonymous Employee in Chelmsford, MA
    Doesn't Recommend

    I worked at EXFO full-time (More than a year)

    Pros

    nice friendly people, some of them are really smart

    Cons

    environment, benefit, salary so so


  6. "Overall good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at EXFO full-time

    Pros

    Good people to work with. Good salary and benefits. Overall good company

    Cons

    Products are lacking and slow to develop. Do not listen to their employee suggestions.

    Advice to Management

    Figure out your business and go for it. Put more resources towards your goal and execute.


  7. "coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery Coordinator in Andover, MA
    Former Employee - Delivery Coordinator in Andover, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at EXFO full-time (More than 3 years)

    Pros

    relaxed atmosphere, good workspace, great location.

    Cons

    any equipment manufacturer struggles these days

  8. Helpful (2)

    "EXFO US"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richardson, TX
    Former Employee - Anonymous Employee in Richardson, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Execellent work environment (US office at least)

    Cons

    Company had some growing pains, tried to get into the Analyzer area, it's downsizing due to bad profitability in that area.


  9. Helpful (6)

    "good company disappoints"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at EXFO full-time (More than 8 years)

    Pros

    overall good compensation, benefits and value on people; mature leadership team, well managed oveall; flexible with remote based work. Work hard, play hard.

    Cons

    suddenly, and unceremoniously dumped team players without thanks for recognition of contributions, very inconsistent with character of the company, black mark for them

    Advice to Management

    if you want a team to work hard for you, treat them like they were team members when you have to make the hard cuts! How your HR suddenly dismissed team members is a real black mark on the company character, and a bad sign of it's direction.


  10. Helpful (1)

    "Regional Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at EXFO full-time (More than 3 years)

    Pros

    good support staff and products

    Cons

    Lack of strategic vision with accounts


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