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EXFO Reviews

Updated December 22, 2017
124 reviews

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3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
EXFO Chairman, President, and CEO Germain Lamonde
Germain Lamonde
66 Ratings

124 Employee Reviews

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Pros
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  1. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at EXFO full-time (More than 10 years)

    Pros

    Great products, great place to work

    Cons

    Seemed to have micromanagement issues from some directors


  2. "Bad Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - National Sales Manager in Dallas, TX
    Former Employee - National Sales Manager in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at EXFO full-time (More than 5 years)

    Pros

    401K and benefits are good

    Cons

    Management is the worst and they have lost their direction.

    Advice to Management

    Business will continue to decline until there changes

  3. Helpful (1)

    "Chaotic Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director, Product Management in Chelmsford, MA
    Former Employee - Director, Product Management in Chelmsford, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at EXFO full-time (More than a year)

    Pros

    Good compensation and benefits, excellent coworkers.

    Cons

    No consistent strategy, constantly shifting priorities, micromanagement from the highest levels. Wholly insufficient engineering funding across the board for the product objectives that have been committed.

    Advice to Management

    Agree to a product strategy and stick to it. Fund it sufficiently to allow it to succeed.


  4. "Software Development Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at EXFO full-time

    Pros

    Great R&D team and interesting technology.

    Cons

    Sales team is having difficulty transitioning from selling components to software systems.


  5. "software developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chelmsford, MA
    Former Employee - Anonymous Employee in Chelmsford, MA
    Doesn't Recommend

    I worked at EXFO full-time (More than a year)

    Pros

    nice friendly people, some of them are really smart

    Cons

    environment, benefit, salary so so


  6. Helpful (1)

    "Overall good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at EXFO full-time

    Pros

    Good people to work with. Good salary and benefits. Overall good company

    Cons

    Products are lacking and slow to develop. Do not listen to their employee suggestions.

    Advice to Management

    Figure out your business and go for it. Put more resources towards your goal and execute.


  7. "coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery Coordinator in Andover, MA
    Former Employee - Delivery Coordinator in Andover, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at EXFO full-time (More than 3 years)

    Pros

    relaxed atmosphere, good workspace, great location.

    Cons

    any equipment manufacturer struggles these days

  8. Helpful (2)

    "EXFO US"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richardson, TX
    Former Employee - Anonymous Employee in Richardson, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Execellent work environment (US office at least)

    Cons

    Company had some growing pains, tried to get into the Analyzer area, it's downsizing due to bad profitability in that area.


  9. Helpful (6)

    "good company disappoints"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at EXFO full-time (More than 8 years)

    Pros

    overall good compensation, benefits and value on people; mature leadership team, well managed oveall; flexible with remote based work. Work hard, play hard.

    Cons

    suddenly, and unceremoniously dumped team players without thanks for recognition of contributions, very inconsistent with character of the company, black mark for them

    Advice to Management

    if you want a team to work hard for you, treat them like they were team members when you have to make the hard cuts! How your HR suddenly dismissed team members is a real black mark on the company character, and a bad sign of it's direction.


  10. Helpful (1)

    "Regional Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at EXFO full-time (More than 3 years)

    Pros

    good support staff and products

    Cons

    Lack of strategic vision with accounts


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