Pros
- Employees are great. Everyone at the employee level is a pleasure to work with. - Interesting product and niche in the marketplace. - Great history being the first which gives them an advantage from a sales perspective.
Cons
- Management is very far removed from the day-to-day operations. They tend to make decisions without having all of the information. They don't take the time to gather that before making major decisions. Hardly involved in the sales process and doesn't understand the industry or even the products offered. - The executive team has no clue what is actually happening at the management level and is making decisions blindly. - Frequently changes the strategic direction of the company every few months. - Preaches job security to employees but will cut their workforce overnight without any warning or time to prepare. - Product team builds without gathering feedback from prospects. Feedback from prospect that is gathered isn't taken seriously and they build what "they" feel is what the prospect wants. Other companies are taking advantage of this and gaining marketshare. - Onboarding is nonexistent. They will give you access to the Notion app and tell you good luck. Very hard to gather who you should reach out to for what. - Not willing to partner with other companies aside from the top 9 approved which is severely limiting growth potential and putting sales reps in a bad spot when approached. - Not willing to invest in new areas like Defi, NFT's, and Tokenization while other providers are.
