OVER-WORKED! - Anonymous employee ADP Employee Review

2.0
Dec 29, 2008
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best reasons to work at ADP are the great people and the salary. Also the benefits package is really great compared to other companies in the area.

Cons

The salary would have been amazing if I hadn't been forced into working upwards of 50 hours a week. Management has absolutely no idea how to distribute case loads and keep work flowing at a reasonable pace. Also management does not listen to it's team members. They constantly ask employees how to make things run smoother but then they either dismiss the suggestions or do the opposite and make things worse. Another large problem is the knowledge sharing, when clients need answers from different areas it is nearly impossible to get answers from teams outside of your own department which makes the entire company look like they do not know what they are doing. I went to my manager to voice my concerns, let them know that I was drowning in work and could absolutely not keep up with the case loads and suggested that some cases be given to other team members that were stating that they had no work to do. Not only was I ignored, I was later written up for falling behind despite my crazy work hours.

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5.0
Mar 19, 2026
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Pros

If you get a good team, you're set for life. The teams here can be amazingly supportive and always advocate for work/life balance.

Cons

The company talks a lot about lateral movement and job growth, but I know a lot of people who come here to stay at the same job forever. If you like somewhere comfortable and no movement, this is your place. But if you're ambitious? This isn't the place for you.

1
2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

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ADP Response
1w
Thank you for sharing your insights on your contractor experience at ADP. We value your feedback.
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