Really hoped it would be better than it was... - Implementation Specialist II ADP Employee Review

3.0
Apr 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Depending on what business unit, the company could be a great place to grow. If you're considered to have potential, you're groomed for success. Enjoyed most of the company activities. I did appreciate upper level manager, not only listened, but progressively worked on changes.

Cons

Training was sub par. After completing 20 wks of training, I started my role not knowing what to do. The training covered some of the job in bits and pieces so you never saw the full scope. When it was time to do the work, you didn't know where to start because training never showed job from start to finish. Management didn't even know how to do the job and often gave the run around when looking for answers. When I was hired, I was impressed with the number of people who'd been there 10 plus years.... thenI found out they hated their job but had become complacent and afraid of looking for something new. Definitely didn't want to find myself in that position. Pay was low compared to competition and turnover was high. I didn't like that I could ask 5 different people the same question about a process and get 6 different answers! No work life balance.

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5.0
Jun 21, 2026
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CEO approval
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Pros

Great company to work for

Cons

No cons to speak of

2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

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ADP Response
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