Implementation Specialist - Implementation Specialist ADP Employee Review

3.0
Jul 10, 2018
Recommend
CEO approval
Business Outlook

Pros

My team, I enjoy the challenge of the work, tuition reimbursement and benefits are awesome

Cons

They drive home a failure rate if you get a bad survey back. Your dozens of positive ones really don’t matter. Senior leadership day they support you but really don’t. Typical corporate America where executives make decisions on job responsibilities but are completely out of touch with front line staff leaving frontline exhausted and completely burned out.

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ADP Response
7y
Thank you for sharing your feedback with us on Glassdoor. We will share this review with our HR teams to make sure you are heard. We appreciate you taking the time to review ADP.

Explore other reviews about ADP

5.0
Apr 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture with great leadership

Cons

Too many strategic changes and products

2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

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ADP Response
6d
Thank you for sharing your insights on your contractor experience at ADP. We value your feedback.
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