Lack of direction; lack of innovation; same old leadership - Senior Executive ADP Employee Review

2.0
Sep 12, 2018
Recommend
CEO approval
Business Outlook

Pros

Benefits, stock if you qualify; people - lots of smart ones who likely feel stuck!

Cons

Decentralized business, silos silos silos, not sure of future of product, same people in the same jobs and lack of ability to disrupt; slow to move!!!!! No agility or good thoughts. Locations (ADP gets tax incentives for being is horrible locations nowhere near the talent they need); moving towards “in office” policy; HR’s inability to manage harassment and lack of concern about more serious issues in their business. Systems and technology - a total lack of integration!!!!!! Buys companies to bandaid problems with product.

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ADP Response
7y
Thank you for the comprehensive and illuminating insights you have shared with us on Glassdoor. Your feedback and time with ADP is valued and we will share with our HR teams.

Explore other reviews about ADP

5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great communication in management and teams

Cons

The pay is a little low for work

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ADP Response
1d
Thank you for the great rating and for sharing your ADP experience with us on Glassdoor!
1.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Resume Gold! Having the name on your resume opens doors because people know you can survive a high-volume, high-complexity environment. That’s where the benefits end.

Cons

Pay: It’s a joke. They expect specialized, expert-level work and deep tax knowledge for a base salary that is way below the market. They use the big name as an excuse to underpay you. Work/Life Balance: You are never truly off. To hit the impossible quotas, people are forced to work off the clock just to keep up. Management knows this is the only way the work gets done, but they look the other way so they don't have to address the workload. Management: They are manipulative and not leaders. Instead of helping with the workload, they use moving goalposts and vague promises of growth to keep you running. There is no advocacy for employees. Make sure to get everything in writing. Some get amnesia. Quantity over Quality: It’s a sweatshop for data. You’re forced to rush through complex setups just to hit a Go-Live count to appease Sales. Accuracy is key, but it often takes a backseat to volume, which is a nightmare for anyone who cares about doing the job right. No Room to Grow: There is no real way to move up. ADP is a lateral move company, and that’s only if your management doesn’t stand in your way and prevent you from leaving for another internal team.

2
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ADP Response
1w
Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
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