Politics & favoritism at ADP - Account Manager ADP Employee Review

2.0
Mar 21, 2019
Recommend
CEO approval
Business Outlook

Pros

The people you work with is really the only pro to working in the Major Accounts department, everyone is so kind and are like family.

Cons

Don’t think hard work and being an exceptional employee will get you anywhere here. To move up in this company it is all about who you know, who you’re related too and what relationships you’ve built with management. There are implicit biases with managers and even upper management. Also, upper management in the La Palma office has a real lack of diversity. Another major con is the Account Manager role has morphed into a role that has taken responsible from other roles at ADP. We’ve taken on their work but are given less pay.

avatar
ADP Response
7y
Thank you for taking the time to write this review as we value and consider all feedback. In regard to your concern, it is ADP's policy to provide equal employment opportunity to applicants and our associates, including individual growth opportunities. ADP decisions concerning applicants and associates without regard to their race, color, creed, religion, national origin, age, sex, marital status, lawful alien status, non-job related physical or mental disability, veteran's status, sexual orientation, gender identity or expression, genetic information, pregnancy or any other basis prohibited by law. Employment actions are based upon ADP's operating needs and individual applicant or associate merit, including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Thanks again for your feedback. If you would like to share additional information so that we can look into it, please contact our Associate Relations team at hr.associate.relations@adp.com.

Explore other reviews about ADP

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

I like work life balance, culture and ADP values.

Cons

none to share at this time.

avatar
ADP Response
1mo
Thank you for the fantastic review! We are thrilled that you love working at ADP and appreciate the positive feedback you have shared.
2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

avatar
ADP Response
1w
Thank you for sharing your insights on your contractor experience at ADP. We value your feedback.
See reviews by: Helpful|Rating|Date|All