Working at ADP - Anonymous employee ADP Employee Review

3.0
Apr 2, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Large company that allows you to move around and gain a variety of experience as long as your willing to "play the game" HOD & Directors offices are always open for a chat Change in company culture working to breaking down solos and improving communication. (this may take a while) Friendly staff all around and willing to help.

Cons

Can feel like your concerns are not listened to but ADP have got better at listening to their employees Decisions made in America and rolled out to the wider countries that do not always work Too many systems to do the same thing Current systems not utilized or up to standard and then a new one is implemented Lack of accountability within departments and can feel soloed Poor communication ADP tend to rush out products that are not finishes nor ready for market. Do not pay as well as their competitors

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ADP Response
7y
Thank you for sharing your ADP experience with us on Glassdoor. We appreciate the insights and analysis. Your feedback is valuable to us as we strive to have the best working experience in the industry.

Explore other reviews about ADP

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

So much room for advancement. Very supportive culture and felt like family. Fast-paced for those who love a challenge. Great benefits!

Cons

Does not allow 100% remote work although everything handled with clients is virtual.

2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

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ADP Response
1w
Thank you for sharing your insights on your contractor experience at ADP. We value your feedback.
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